Search Results
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Report The Forrester Wave™: Managed Security Services Providers (MSSPs), Europe, Q4 2018
The 14 Providers That Matter Most And How They Stack Up
In our 26-criterion evaluation of European managed security service providers (MSSPs) we identified the 14 most significant ones —Accenture, Atos, BT, Capgemini, Deloitte, Fujitsu, IBM, NTT, Orange...
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Report The Forrester Retail Wave™: European Mobile Apps, Q4 2018
Leading Retailers Are Raising The Bar On Functionality And User Experience
October 23, 2018 | Michelle Beeson, Alex CauseyAs mobile becomes the dominant digital touchpoint, retailers must elevate their mobile experiences to win, serve, and retain loyal customers. To see how helpful apps are to customers, we evaluated...
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Report The Forrester Banking Wave™: Global Mobile Apps Summary, 2018
Mobile Banking Leaders Keep Raising The Bar On Functionality And User Experience
Mobile apps have become the touchpoint of choice for millions of people to manage their finances. Digital banking teams need to build mobile banking experiences around customer needs, empowering...
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Report The Forrester Automotive Wave™: European Websites, Q3 2018
European Auto Brands' Sites Don't Meet Customers' Evolving Expectations
August 29, 2018 | Brendan Miller, Alex CauseyMore than half of European consumers spend 10 hours or more researching a new car, and nearly three-quarters consider three or more brands before they purchase or lease a vehicle. To gauge how...
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Report The Forrester Banking Wave™: European Mobile Apps, Q2 2018
Mobile Banking Leaders Are Raising The Bar On Functionality And User Experience
June 12, 2018 | Aurelie L'Hostis, Alex CauseyMobile apps have become the touchpoint of choice for millions of Europeans to manage their finances. Digital banks need to build mobile banking experiences around customer needs, empowering...
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Report The Forrester Retail Wave™: European Mobile Web, Q4 2017
Mobile Website UX Among European Retailers Must Improve
November 13, 2017 | Michelle Beeson, Alex CauseyAs mobile becomes the dominant digital touchpoint, retailers must do more to streamline their customers' experiences on a smaller screen. We evaluated the mobile websites of 10 European retailers...
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Report The Forrester Wave™: Hosted Private Cloud Services In Europe, Q3 2017
The Seven Providers That Matter Most And How They Stack Up
In our 33-criteria evaluation of hosted private cloud service providers in the European market, we identified the seven most significant — CenturyLink, IBM, Interoute, NTT Communications, OVH,...