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  • Report Now Tech: Shift-Left Performance Testing Suites Of Tools, Q4 2019

    Forrester's Overview Of 16 Shift-Left Performance Testing Suites Of Tools Providers
    December 27, 2019 | Diego Lo Giudice

    Shift-left performance testing (SLPT) tools help you speed delivery of higher-quality software features, decrease the costs of fixing performance issues, and decrease the risks of poor customer...

  • Report Now Tech: Serverless, Q4 2019

    Forrester's Overview Of 14 Serverless Providers
    December 23, 2019 | Jeffrey S. Hammond

    You can use serverless technologies to run feature experiments in hours instead of days, pay only for the actual compute consumed, and quickly refine and refactor microservices. But to realize...

  • Report Now Tech: Continuous Integration Tools, Q3 2019

    Forrester's Overview Of 16 Continuous Integration Tools Providers
    September 16, 2019 | Christopher Condo

    Continuous integration (CI) tools are a lifeblood necessity for application development and delivery teams (AD&D) by enabling them to work on a common code base safely and at speed. But to realize...

  • Report Now Tech: Digital Process Automation For Deep Workloads, Q3 2019

    Forrester's Overview Of 20 DPA-Deep Providers
    September 3, 2019 | Rob Koplowitz

    You can use digital process automation for deep workloads (DPA-deep) to automate complex business processes, to manage dynamic cases, and as a standard low-code development platform. But to realize...

  • Report Now Tech: Strategic Portfolio Management For Agile Organizations, Q3 2019

    Tools And Technology: The Agile Software Leadership Playbook
    August 23, 2019 | Margo Visitacion

    You can use strategic portfolio management (SPM) for Agile organizations to build enterprise road maps, prioritize product investments, and plan team capacity. But to realize these benefits, you'll...

  • Report Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019

    Forrester's Overview Of 28 Omnichannel Customer Service Outsourcing Providers
    February 14, 2019 | Ian Jacobs, Laura Naparstek

    You can use omnichannel customer service outsourcing to improve cost efficiency, quickly stand up digital engagement channels, and adjust to unexpected customer interaction volume. But to access...

  • Report Now Tech: Rapid App Delivery, Q1 2019

    Forrester's Overview Of 41 Rapid-App-Delivery Providers
    January 4, 2019 | John R. Rymer, Rob Koplowitz

    Digital process automation for wide deployments (AKA DPA-wide) and low-code development platforms let application development and delivery (AD&D) pros and their business partners automate and...

  • Report Now Tech: Cloud Contact Center Providers, Q3 2018

    Forrester's Overview Of 24 Cloud Contact Center Providers
    August 10, 2018 | Art Schoeller

    You can use cloud contact center providers to rapidly deliver critical contact center capabilities, reduce or eliminate capex for hardware and software, and protect existing contact center...

  • Report Now Tech: Value Stream Management Tools, Q3 2018

    Forrester's Overview Of 13 Value Stream Management Tools
    July 12, 2018 | Christopher Condo, Diego Lo Giudice, Bill Seguin

    You can use value stream management (VSM) tools to identify waste in delivery processes, create high-fidelity tool chains, and insert role-based visualization and analytics into data. But to access...

  • Report Now Tech: Healthcare Analytics, Q2 2018

    Forrester's Overview Of 24 Healthcare Analytics Providers
    June 29, 2018 | Arielle Trzcinski

    You can use healthcare analytics to gain deeper customer insight, build data-driven strategies, and improve performance in value-based care initiatives. But to access these benefits, you'll first...

  • Report Now Tech: Collaborative Work Management Tools, Q2 2018

    Forrester's Overview Of 26 Collaborative Work Management Providers
    June 22, 2018 | Margo Visitacion

    Information workers use collaborative work management (CWM) tools to collaborate on various types of digital content and manage time-sensitive project and process-related activities. But to access...

  • Report Now Tech: Cloud Unified Communications Providers, Q2 2018

    Forrester's Overview Of 24 Cloud Unified Communications Providers
    June 4, 2018 | Art Schoeller

    You can use cloud unified communications (UC) providers to quickly deliver critical UC capabilities to your workers, reduce or eliminate capex investments, and protect existing UC investments. But...

  • Report Now Tech: Agile Requirements Management Tools, Q2 2018

    Forrester's Overview Of 22 Agile Requirements Management Providers
    May 22, 2018 | Margo Visitacion, Bill Seguin

    Software development teams use agile requirements management (RM) tools to connect design and development, reduce technical debt, and maintain structure while scaling Agile. But to access these...

  • Report Now Tech: Service Providers For Next-Generation SAP Products, Q2 2018

    Forrester's Overview Of 33 Service Providers For Next-Generation SAP Products
    April 20, 2018 | Amanda LeClair, Liz Herbert

    SAP customers use service providers for next-generation SAP products to access new skill sets, leverage providers' experience with SAP products, and get an outside perspective on innovation. But to...

  • Report Now Tech: API Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 22 API Strategy And Delivery Service Providers
    March 21, 2018 | Randy Heffner

    Software leaders often look to API strategy and delivery services to accelerate API business strategy, multiply returns from API investments, and establish agility for fluid, unpredictable business...

  • Report Now Tech: Integration Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 19 Integration Strategy And Delivery Service Providers
    March 21, 2018 | Randy Heffner

    Software organizations count on integration strategy and delivery services to craft an integration architecture for digital transformation, establish better structures and processes for...

  • Report Now Tech: Microservices Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 17 Microservices Strategy And Delivery Service Providers
    March 21, 2018 | Randy Heffner

    You can use microservices strategy and delivery services to accelerate your microservices learning curve, establish mature microservices strategy and processes, and establish agility for fluid,...

  • Report Now Tech: Public Cloud Development Platforms, Q1 2018

    Forrester's Overview Of 17 Public Cloud Development Platform Providers
    March 5, 2018 | Dave Bartoletti, John R. Rymer

    Software developers use public cloud development platforms to develop and deliver applications fast and with less risk, quickly introduce software-based business innovations, and modernize...

  • Report Now Tech: Service Providers For Custom Software Development, Q1 2018

    Forrester's Overview Of Custom Software Development Service Providers
    March 1, 2018 | Christopher Condo, Bill Seguin

    Application development and delivery (AD&D) leaders use custom software development service providers to achieve faster time to market, increase business agility, and get hard-to-find help creating...

  • Report Now Tech: Supplier Risk And Performance Management (SRPM), Q1 2018

    Forrester's Overview Of 18 Vendors Providing SRPM Platforms, Information, And Services
    February 23, 2018 | Duncan Jones

    Your purchasing colleagues need supplier risk and performance management (SRPM) applications to protect your company's brand from suppliers' mistakes and get optimum performance from them. But...

  • Report Now Tech: Enterprise Performance Management, Q1 2018

    Forrester's Landscape Overview Of 19 Providers In EPM
    February 8, 2018 | Paul D. Hamerman

    You can use enterprise performance management (EPM) software to plan and forecast with flexible modeling capabilities, gain insight into business performance, and meet structured financial and...