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As the coronavirus dominates the global headlines, businesses should take the opportunity to develop business continuity plans specifically for pandemics—focusing on customer, employee, and partner needs. Read more »

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  • Report New Tech: Augmented Reality, Virtual Reality, And Mixed Reality, Q1 2019

    Forrester's Landscape Overview Of 21 AR, VR, And MR Providers
    January 23, 2019 | Carlton A. Doty, Annika Gunderson

    Augmented, virtual, and mixed reality (AR, VR, and MR, collectively "extended reality" or "XR") are trendy technologies that are fuel for many companies' innovation experiments. However, XR...

  • Webinar CIO Predictions 2019: A Year Of Rebuilding Foundations And Driving Measured Innovation

    December 13, 2018 | Matthew Guarini, Pascal Matzke

    Technology is a key differentiator for how companies deliver superior customer and employee experiences. CIOs who can take advantage of this opportunity will strengthen their position in the...

  • Report Emerging Technology Spotlight: Businesswide Networking Fabric

    Businesswide Networking Fabric Enriches Your Digital Business Value
    December 3, 2018 | Andre Kindness

    Businesswide networking fabrics have started to disrupt traditional networking service providers and vendors. Enterprises must understand what this disruptive technology is, when it will be mature,...

  • Report Emerging Technology Spotlight: Serverless Computing

    Serverless Computing Accelerates Software Innovation
    November 19, 2018 | Jeffrey S. Hammond

    Serverless computing — a set of cloud services, programming patterns, business models, and design ideas — enables new levels of flexibility in software through applications that respond to events....

  • Report The Future Of Your Business Depends On Emerging Technology

    Use Forrester's LIFT Framework To Drive Real Differentiation
    November 16, 2018 | Brian Hopkins

    Your business depends on a continuous supply of new technology to achieve its business goals. Beginners tend to approach this demand by fitting new technology to existing business needs. Advanced...

  • Report Overcome Internal Barriers To Successfully Innovate

    Start With Creating The Right Corporate Culture, Structure, And Approach
    November 13, 2018 | James Staten

    In the age of the customer, market leaders such as C-suite executives are prioritizing innovation to help drive market change. If your priority is disruptive innovation, some of your biggest...

  • Report Emerging Technology Spotlight: Edge Computing

    Edge Computing Drives Smarter Systems And Experiences
    November 12, 2018 | James Staten, Brian Hopkins

    Emerging infrastructure, cloud, and software capabilities — optimized for deployment anywhere you need them — enable immediate, low-latency, and secure engagements. CIOs and business technology...

  • Report Predictions 2019: New Tech

    Where VC Funding And Innovation Will Go In 2019
    November 6, 2018 | Carlton A. Doty

    CXOs in large and midsize enterprises must constantly monitor emerging technology markets to uncover innovation opportunities. Top of mind for most are some usual suspects like machine learning,...

  • Report Predictions 2019: Automation

    Automation Technologies Will Drive Success From The Service Desk To Customer Service And Beyond

    Automation technologies — a diverse set of technologies from robotic process automation (RPA) to business process management (BPM) to artificial intelligence (AI) and beyond — are becoming a key...

  • Report Emerging Technology Spotlight: Nanotechnology

    Nanotech Will Revolutionize Many Fields — Eventually
    November 5, 2018 | Frank E. Gillett

    Nanotech — the exploitation of quantum mechanical properties of matter at microscopic dimensions — has been evolving in the lab since the late 1980s. It now has the potential to spawn breakthrough...

  • Report Leverage A Portfolio Of Innovation In Your Industry For Market Leadership

    Automotive Industry Uses Five Innovation Types To Arrive At Success
    October 17, 2018 | James Staten, Frank E. Gillett

    Market leaders in the automotive industry are prioritizing innovation types that help them drive market change rather than simply respond to those disrupting the market. CIOs wanting to lead their...

  • Report Emerging Technology Spotlight: Additive Manufacturing

    Additive Manufacturing Transforms The Products We Use Daily
    October 15, 2018 | Carlton A. Doty

    Advancements in 3D-printing technology stand poised to revolutionize the way mass-produced products are made. With additive manufacturing, a technology-enabled process, manufacturers can accelerate...

  • Webinar Tech-Driven Innovation Drives Advanced Firms' Success

    October 10, 2018 | James Staten, Bobby Cameron

    If you’re an advanced, customer-obsessed firm, you should be driving innovation with technology. You should deliver net-new business results through opportunities discovered by continuously...

  • Report Gauge Your Innovation Capability Maturity

    October 9, 2018 | Dan Bieler

    Business leaders recognize that developing and maintaining robust innovation capabilities is key to their companies' success in the digital era — because innovation addresses customers' and...

  • Report The Forrester Wave™: Innovation Consulting Services Providers, Q4 2018

    The Eight Providers That Matter Most And How They Stack Up
    October 4, 2018 | Dan Bieler

    It's imperative for business to innovate and reinvent themselves over the long term. Business and technology leaders are increasingly looking for support to strengthen their own innovation...

  • Report Emerging Technology Spotlight: Deep Learning

    Deep Learning Unlocks The Value Of New Use Cases
    October 1, 2018 | Brandon Purcell, Mike Gualtieri

    Much of today's interest in artificial intelligence (AI) comes from advances in deep learning, a branch of machine learning that analyzes data using neural networks. Deep learning is particularly...

  • Webinar Transforming IT To Enable Business Innovation

    September 27, 2018 | Bobby Cameron

    Join this webinar if your business execs expect you to innovate with new technologies — like artificial intelligence (AI), the internet of things (IoT), and mobile — but you find...

  • Webinar The Top Emerging Technologies To Watch In 2018 And Beyond

    September 24, 2018 | Brian Hopkins

    Forrester thinks these 12 technologies will have the biggest impact on your business. Vice President and Principal Analyst Brian Hopkins presents an overview of these important technologies...

  • Report Discover Disruptive Strategies With The Business Innovation Canvas

    Design Future Customer Experiences Using Emerging Technology
    September 21, 2018 | Nigel Fenwick

    To disrupt their business, CIOs and business leaders need to adopt a startup mindset. But that's easier said than done. A successful innovation strategy must be developed from the outside in....

  • Report Case Study: How Levi Strauss & Co. Used Innovation To Create New Market Leadership

    Overcome Internal Challenges To Disrupt Your Market
    September 19, 2018 | James Staten

    Levi's Commuter X Jacquard by Google is a clever example of a digital-business value innovation that gives an enterprise a new market leadership position. Bringing the Bluetooth-enabled commuter...

  • Webinar Be The Digital Disruptor: How Ford Is Assuring Future Market Leadership

    August 22, 2018 | James Staten

    Building off his recent report “Not All Innovations Are Created Equal,” Forrester Analyst James Staten interviews Ford IT Manager Mark Johnson to discuss how Ford is...

  • Report New Tech: Autonomous Vehicles, Q3 2018

    Forrester's Landscape Overview Of 24 Providers
    July 18, 2018 | Carlton A. Doty, Christian Austin

    Over the past decade, self-driving cars have moved from a curiosity in college engineering labs to a top priority for global tech and auto companies. Why? The technology that enables vehicles to...

  • Report New Tech: 3D Printing, Q3 2018

    Forrester's Landscape Overview Of 38 3D Printer Providers
    July 18, 2018 | Carlton A. Doty, Annika Gunderson

    Advancements in 3D printing stand poised to revolutionize the way mass-produced products are designed and made. With this technology, product makers can accelerate time-to-market, reduce supply...

  • Report Not All Innovations Are Created Equal

    Disruptive Innovations Drive The Greatest Digital Transformation Differentiation
    July 18, 2018 | James Staten

    Prioritize innovation types that help you lead market change and deliver differentiating customer advantages. These require CIOs to have deeper customer engagement and understanding and long-term...

  • Report Advanced Digital Businesses Are Winning With Tech-Driven Business Innovation

    Most Firms Should Drive Repeatable Innovation With Business Strategy
    July 12, 2018 | Bobby Cameron

    The most advanced digital businesses, like Kaiser Permanente, become agile platforms for business innovation — rapidly creating and delivering new business value. These customer-obsessed firms use...

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