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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report The Cloud CX Value Map

    Use The CX Value Map To Measure Cloud Success Across Your Organization

    As enterprises expand their cloud usage, infrastructure and operations (I&O) professionals are increasingly cloud intermediaries and must become better "vendors" of services for their internal...

  • Report Gauge Your Modern Technology Operations Maturity

    Assessment: The Modern Technology Operations Playbook

    Today's customers demand great experiences — fast. To satisfy them, infrastructure and operations (I&O) leaders and teams must ensure that they can continuously deliver on both innovation and...

  • Report Five Key Trends To Benchmark DevOps Progress

    Benchmarks: The Modern Technology Operations Playbook
    January 31, 2019 | Charles Betz, Will McKeon-White

    To succeed in the digital age, infrastructure and operations (I&O) professionals must keep abreast of market trends and benchmark across many facets of their business and technology practices. This...