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The SaaS Transformation Playbook For 2019
Optimize Your Business Applications For Value And Flexibility
Companies looking to maintain their competitive edge and execute on digital transformation strategies need modern, flexible business applications. Forrester's software-as-a-service (SaaS)...
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Best Practices In A Software Vendor's Partner Program
April 5, 2019
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Forum Data Strategy & Insights 2019
The Insights-Driven Enterprise: Data Strategies for Business Transformation
It's time to stop drowning in data. The insights-driven enterprise is dependent on a critical, shared resource: deep pools of data. Data analytics, data governance, and data infrastructure are...
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Report Transform Customer Processes And Systems To Improve Experiences
Executive Overview: The CRM Playbook
April 15, 2019 | Kate LeggettThe age of the customer means that a focus on the customer now matters more than any other strategic imperative. Forrester's CRM playbook outlines four steps that application development and...
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Report Vital Partnership Or Unholy Alliance? Decoding The Software/Service Provider Relationship
Partner Alliances Can Make Or Break Your Digital Experience — Here's How To Avoid Disasters And Work Partnerships To Best Advantage
April 5, 2019 | Ted SchadlerSoftware vendors and service providers need each other to survive. And digital leaders need them to work well together to build great digital experiences. But how these complex relationships work...
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Report Create A Modern Software Strategy With AI-Driven Platforms And Their Ecosystems
Vision: The SaaS Transformation Playbook
Application development and delivery (AD&D) executives struggle to achieve speed and innovation while managing cost and risk. We recommend a "Goldilocks" approach to business applications strategy...
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Report Top 10 Facts Tech Leaders Should Know About Cloud Migration
Cloud Migration Is Both Common And Valuable, But Don't Expect Your Business Users To Care
March 14, 2019 | Lauren E. NelsonIn 2015, cloud migration skyrocketed to the headlines as enterprises expanded public cloud plans to include existing applications. Fast-forward to 2019, and many enterprises actively consider...
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Webinar Review Your Oracle Applications Strategy And Renegotiate Your Relationship
March 13, 2019 | Duncan JonesThis webinar provides important insight on this technology giant to help clients reassess Oracle’s role in their business applications strategies. We discuss some of Oracle applications'...
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Report The Forrester Wave™: Digital Process Automation For Wide Deployments, Q1 2019
The 10 Providers That Matter Most And How They Stack Up
In our 30-criterion evaluation of digital process automation for wide deployment (DPA wide) providers, we identified the 10 most significant ones — AgilePoint, AXON Ivy, bpm'online, FlowForma,...
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Report Gauge The Maturity Of Your Applications Portfolio And Strategy
Assessment: The SaaS Transformation Playbook
March 6, 2019 | Duncan JonesAre you evolving your business applications in the right direction quickly enough? Will outdated processes and/or lack of skills hold you back? This report and the associated online tool will help...
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Report The Five Key Trends That Will Shape Your 2019 Content Services Strategy
Landscape: The Enterprise Content Management Playbook
February 25, 2019 | Cheryl McKinnonFive key trends are shaping the enterprise content management (ECM) space. New business objectives, market imperatives, and cloud-based platforms compel technology and business decision makers to...
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Report CEOs: Foster The Software Teams And Talents Your Firm Needs
How CEOs Should Lead The Most Important — And Perplexing — Corporate Domain
Ultimately, application development and delivery (AD&D) leaders and CIOs don't hold the keys to the fast, high-quality software delivery that is so crucial to digital business success — CEOs do....
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Report Quantifying The Business Value Of SaaS
Business Case: The SaaS Transformation Playbook
Software-as-a-service (SaaS) continues to grow in popularity across every type of enterprise application. And SaaS purchases can be both expensive and mission-critical — putting more pressure on...
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Report Drive Greater Speed, Innovation, And Adoption With SaaS Transformation
Executive Overview: The SaaS Transformation Playbook
February 13, 2019 | Liz HerbertCompanies looking to maintain their competitive edge and execute on digital transformation strategies need modern, flexible business applications. Forrester's software-as-a-service (SaaS)...
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Webinar The Top Insurance Technology Trends To Watch In 2019
February 12, 2019 | Ellen CarneyInsurance firms recognize that their future depends on the digital initiatives that drive better customer experience and more efficient operations. But heightening customer expectations, stalled...
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Report Streamline Your Business App Selection By Emphasizing Outcomes Versus Features
Selection: The SaaS Transformation Playbook
February 7, 2019 | Duncan JonesChoosing business applications is a common task, but many application development and delivery (AD&D) leaders struggle to do it well. We see many poor decisions that result from flawed processes....
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Report Weighing The Options To Oracle's New Java SE Subscription
Oracle's Licensing Changes Spur Clients To Consider Alternatives
In June 2018, Oracle announced a new support model for its commercial Java runtime, Oracle Java SE. Java SE Subscription is a jarring disruption to long-term Java shops, including hikes in support...
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Report Create A Collaborative SaaS Migration Road Map That Is Fast, Not Perfect
Road Map: The SaaS Transformation Playbook
February 1, 2019 | Duncan JonesForrester Analytics data shows that two-thirds of software decision makers in enterprises plan to replace or complement their enterprise resource planning (ERP) software with software-as-a-service...
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Report Forrester Infographic: Drive Digital Business Success By Applying Agile-Plus-Architecture
January 31, 2019 | Randy HeffnerEnterprises must rapidly adapt to keep pace with digital disruption. Delivering once isn't enough: An organization must be able to sustain and increase its rate of change over time. Agile...
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Report Five Essential Components Of Great SaaS Governance To Balance Agility And Risk
Management: The SaaS Transformation Playbook
Software-as-a-service (SaaS) solutions foster a faster, more agile approach to application deployment — a necessity for digital business. SaaS is a major component of any digital transformation...
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Report The Five CRM Trends In 2019 That Will Shape Engagement, Relationships, And Revenue
Vision: The CRM Playbook
January 22, 2019 | Kate LeggettIn the age of the customer, good customer experiences are the only sources of competitive differentiation. CRM has the potential to transform customer relationships, but firms have only started to...
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Report Understanding The Cloud Services Provider Landscape
Landscape: The Cloud Computing Playbook
With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...
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Report China Tech Market Outlook, 2019 To 2020
2019 Will Be A Year Of Rebalancing For China's Decision Makers
January 15, 2019 | Charlie DaiTechnology spending in China will reach US$256 billion in 2019 as the Chinese government and enterprises leverage digital technologies to further drive reforms and transformations. This report...
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Report Now Tech: Customer Communications Management, Q1 2019
Forrester's Overview Of 17 CCM Providers
January 11, 2019 | Craig Le ClairYou can use customer communications management (CCM) to format, personalize, and distribute content to support physical and electronic communications and improve the customer experience. But to...
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Report Now Tech: Rapid App Delivery, Q1 2019
Forrester's Overview Of 41 Rapid-App-Delivery Providers
Digital process automation for wide deployments (AKA DPA-wide) and low-code development platforms let application development and delivery (AD&D) pros and their business partners automate and...
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Playbook The SaaS Transformation Playbook For 2019
Optimize Your Business Applications For Value And Flexibility
Companies looking to maintain their competitive edge and execute on digital transformation strategies need modern, flexible business applications. Forrester's software-as-a-service (SaaS)...
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Report Ten Key Strategies For Pivoting Enterprise Applications To SaaS
Strategy: The SaaS Transformation Playbook
December 20, 2018 | George LawrieUsing a software-as-a-service (SaaS) model, enterprises can focus on business outcomes instead of working around technology limitations. SaaS clients enjoy faster, more flexible deployment and more...