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  • Report Global Business Technographics® Infrastructure Survey, 2016: Overview

    A Business Technographics Presentation
    March 15, 2017 | Tyler McDaniel

    This report is an overview of the Forrester Data: Global Business Technographics® Infrastructure Survey, 2016. It covers the broad patterns seen among business and technology decision makers across...

  • Report Benchmarking Australia And New Zealand Technology Budgets In 2015

    CIOs Answer The Call To Support Digital Customer Needs
    January 28, 2015 | Tim Sheedy

    Setting technology budgets for the coming year is a challenge for CIOs as they attempt to manage conflicting agendas. Facing pressure to decrease spending at the same time that technology is...

  • Report The State Of Customer Experience Management In Australia, 2014

    August 14, 2014 | Craig Menzies, Michael Barnes, Harley Manning

    The only way to compete effectively in the age of the customer is to become truly customer obsessed. To help firms achieve this goal, this report sheds light on the current state of customer...

  • Report Brief: The Top Four Server Virtualization Trends In China For 2014 And 2015

    Optimizing IT To Better Support BT Transformation
    July 1, 2014 | Frank Liu

    Chinese organizations are shifting budget from traditional information technology (IT) to business technology (BT) in the age of the customer. However, the level of server virtualization in Chinese...

  • Report Technology Management In The Age Of The Customer: China

    Three Major Routes For Chinese Organizations
    June 30, 2014 | Bryan Wang

    Empowered customers are disrupting every industry, and CIOs in China need to clearly understand what technology management challenges they face in the age of the customer. This report helps Chinese...

  • Report Asia Pacific Budgets And Priorities In 2014

    Customer Obsession Gains Urgency Among CIOs
    May 16, 2014 | Tim Sheedy

    As Asia Pacific technology market growth continues to come under pressure in 2014, customer obsession is becoming increasingly important for CIOs — just as for CEOs, department heads, and...

  • Report Benchmarking Australia And New Zealand Technology Budgets And Priorities In 2014

    CIOs Begin Supporting The Shift To The Age Of The Customer
    March 5, 2014 | Tim Sheedy

    Setting, adjusting, and managing technology budgets is a challenge even in good years — and few CIOs would argue that there are many good years anymore! Even in growth times, CIOs face pressure to...

  • Report ASEAN CIOs Will Face Tighter Budgets And Shifted Priorities In 2014

    February 5, 2014 | Tim Sheedy

    The growth of the technology industry in ASEAN in 2014 will likely mirror that of the region's GDP — that is, it will lack intensity and vigor as CIOs continue to face pressure to cut technology...

  • Report Best Practices: Sourcing Telecommunications Services In Asia Pacific

    January 3, 2014 | Clement Teo

    Sourcing and vendor management (SVM) professionals in Asia Pacific who are responsible for telecom and mobility (T&M) services at their organizations face three main challenges: lower than expected...

  • Report From Singapore To Tokyo: Choosing A Data Center Location In Asia Pacific

    Use A Structured Approach To Select The Site That Best Meets Your Needs
    November 13, 2013 | Masami Kashiwagi

    Asia Pacific-based organizations and multinational corporations (MNCs) entering the region are fueling demand for data center resources, space, and power. A number of factors are accelerating this...

  • Report The Renegade Technology Buyer In Asia

    November 1, 2013 | Frederic Giron

    Technology is now too important for the business not to be involved. Business decision-makers in Asia also mention that frustration with their IT department pushes them to spend directly on IT...

  • Report Three Best Practices From Early BYOT Adopters In India

    Address Management Concerns Around Data Security, ROI, And Business Requirements To Build A Valid Business Case
    October 25, 2013 | Katyayan Gupta

    The consumerization of IT in India is leading more people to use personal mobile devices, applications, and public cloud services for work, a trend that Forrester refers to as "bring your own...

  • Report The State Of Midmarket IT Budgets In India

    CIO Success At Midmarket Firms Increasingly Depending On Customer Engagement
    October 18, 2013 | Manish Bahl

    Forrester recently surveyed 430 midmarket businesses in India regarding their IT budgets in the current (2013-2014) fiscal year. The survey found that increasing customer expectations,...

  • Report Asia IT Outsourcing Services Are Poised For Rapid Growth

    October 18, 2013 | Frederic Giron, Gene Cao

    The outsourcing market in Asia Pacific (the ASEAN countries, Australia/New Zealand, China, India, Japan, and South Korea) continues to grow at a much faster rate than the overall IT services...

  • Report Unified Communications And Collaboration Adoption Is Set To Grow In Asia Pacific

    October 2, 2013 | Nupur Singh Andley

    Unified communications and collaboration (UC&C) solutions have been used in Asia Pacific for years, with isolated deployments in various industries — but few companies in the region have...

  • Report Asia Pacific CIO Budgets And Priorities In 2013

    The "B" in BT Is Quickly Outpacing The "T" Across Asia Pacific
    September 4, 2013 | Dane Anderson, John Brand

    Forrester regularly surveys business technology (BT) decision-makers about their IT budgets and priorities to help our clients align their own investments. The Forrsights Budgets And Priorities...

  • Report Calculate The ROI Of Data Center Investments in India

    September 3, 2013 | Manish Bahl, Rachel A. Dines, Sophia I. Vargas

    Forrester's Total Economic Impact (TEI) analysis has been used to calculate the ROI of data center facilities. The TEI methodology is used to measure the effectiveness of an IT (or other)...

  • Report Build Or Colocate? The ROI Of Data Center Facilities In India

    A Total Economic Impact™ Analysis Shows That Colocation Is More Economical Than Building A Data Center For Most Indian Companies
    September 3, 2013 | Manish Bahl, Rachel A. Dines, Sophia I. Vargas

    Data centers in India are running low on space, power, and cooling capacity. When it comes time to provision new data center capacity, IT infrastructure and operations (I&O) professionals in India...

  • Report 2013 CIO Budget Priorities

    Some Growth, Some Alignment, But More Business Visibility Is Needed
    May 1, 2013 | Peter Burris

    Budgets represent more than a spending schedule for CIOs. They also are an essential tool for creating collaboration with business leaders regarding tech-related business priorities, as well as a...

  • Report Forrsights: IT Budgets And Priorities In 2013

    Mobility And Analytics Drive Spending Growth Despite Business Pessimism
    April 25, 2013 | Andrew Bartels

    What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

  • Report ASEAN IT Markets, 2012 To 2013: The Next Frontier To Growth

    February 11, 2013 | Frederic Giron

    The ASEAN3 countries (Malaysia, Indonesia, and the Philippines) represent 78% of the IT spending of the ASEAN countries excluding Singapore. Indonesia and the Philippines will experience dynamic...

  • Survey Forrsights Business Decision-Makers Survey Q4 2012

    December 31, 2012

    Forrester's Forrsights Business Decision-Makers Survey, Q4 2012, was fielded to 3,616 business decision-makers located in Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan,...

  • Survey Forrsights Budgets And Priorities Tracker Survey Q4 2012

    December 31, 2012

    Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012, was fielded to 3,753 IT executives and technology decision-makers located in Australia, Brazil, Canada, China, France,...

  • Survey Forrsights Budgets And Priorities Tracker Survey Q2 2012

    May 31, 2012

      Quick look into the survey: This forward-looking market research study about IT technology details planned spending on technology and services in the coming year, as well as the balance of...

  • Survey Forrsights Business Decision-Makers Survey, Q4 2011

    December 30, 2011

    Forrester's Forrsights Business Decision-Makers Survey, Q4 2011 was fielded to 3,534 business decision-makers located in Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan,...