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  • Customer Experience Management
  • Customer-obsessed operating model
  • Melissa Parrish

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  • Webinar TV's Data-Driven Future Has Arrived

    A recent Forrester survey fielded in conjunction with the Association of National Advertisers tells a compelling story that addressable and advanced TV buying has hit the inflection point of...

  • Report Embrace Innovative Marketing

    Executive Overview Of The Marketing Innovation Playbook
    March 30, 2018 | Melissa Parrish

    Marketing has come a long way, but it is not yet customer obsessed. True marketing innovation focuses on evolving from staid and traditional marketing approaches toward a new worldview that...

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