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Report Betting On Bots For Grocery E-Commerce
What You Need To Know About Automated Microfulfillment Solutions For Grocery E-Commerce
December 28, 2020 | Scott ComptonGrocery store operations and digital execs are evaluating and investing in innovative, automated technology to scale to growing consumer demand for fast fulfillment options of online orders. In...
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Webinar EX Predictions 2021: How Employee Experience Is Leaping Forward In The Wake Of The Pandemic
Working remotely has permanently changed how we lead, hire, and produce our best work. Nobody wanted this pandemic, but a silver lining to it is that it’s boosting employee experience (EX)...
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Webinar What's Hot And What's Not In Wealth Management Tech For 2020
October 14, 2020 | Vijay RaghavanIn the highly competitive world of wealth management, financial services must invest in tech initiatives that will differentiate them, drive revenue growth, and keep their customers and financial...
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Report The Future Of The European Job Market
The Future Of Work Will Drive A More Dynamic European Job Market By 2030
July 22, 2020 | Dan Bieler2020 is a pivotal moment for Europe, with greater economic uncertainty, rapid technology change, and a pandemic disrupting existing working environments. The European job market will become even...
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Report The Chinese RPA Market Is Coming of Age
Key Trends In Robotic Process Automation In China
July 16, 2020 | Guannan LuRobotic process automation (RPA) adoption by firms in China has gained significant momentum over the past 18 months. Product and service offerings are maturing, and the increasingly diverse market...
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Report The CEO's Guide To The Future Of Work
Build The Adaptive Workforce That Succeeds, Despite Changes To How Work Gets Done
Most pronouncements about the future of work miss the mark because they fail to account for what executives like you can see clearly in the here and now: how the shocks already reverberating...
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Report Your Automation Psychology And Roadmap Just Shifted Gears
Ease The Pain With A Skills-Based Future-Of-Work Plan
May 29, 2020 | Craig Le ClairForrester's "The Forrester Tech Tide™: Intelligent Automation, Q1 2020" highlights 19 intelligent automation (IA) technologies and advises on investment priorities. But because of COVID-19, the...
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Report Ten Golden Rules For RPA Success
Focus On These Key Philosophies For Lasting Automation Value
Robotic process automation (RPA) has catalyzed the conversation around enterprise automation. However, not every organization has succeeded at ramping up to stable, scaled automation. RPA comes...
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Webinar Today, 5G And Edge Computing Are Advancing IoT Value
Here in 2020, we have arrived at a time when two fantastic technology advancements are dramatically improving real-time, onsite insights about what is going on in your company’s endpoints....
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Report RPA Inquiry Spotlight, 2020
Forrester Inquiries Highlight Scale, Security, Governance, And AI Integration Issues
May 11, 2020 | Craig Le ClairThe 600 robotic process automation (RPA) inquiries Forrester received in 2019 showed a marked difference from those in 2017. Governance, scale, and RPA's role in more transformative use cases such...
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Report The COVID-19 Crisis Will Accelerate Enterprise Automation Plans
May 5, 2020 | Leslie JosephThe COVID-19 health crisis is on everybody's mind. Once it passes — which it eventually will — one of its lasting legacies will be a renewed focus on automation. Application development and...
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Webinar What's Hot And What's Not In Retail Tech For 2020
April 21, 2020 | Brendan Witcher, Nicole MurgiaIn the highly competitive world of commerce, retailers and brands must invest in tech initiatives that will differentiate them, drive revenue growth, and keep their customers satisfied. In this...
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Report The Future Of Work Starts Now
Four Shocks Will Sort Out The Winners From The Losers In The 2020s
The "roaring 2020s" have started with a force: a pandemic that will propel us into the future of work faster than expected. Like its namesake decade from the 20th century, the 2020s will be full of...
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Report Myths And Realities Of Digital Worker Analytics
Ask The Right Questions When Selecting An RPA DWA Tool
April 2, 2020 | Craig Le ClairEnterprises are investing in digital worker analytics (DWA) to discover and rank automation opportunities. However, we're seeing a lot of confusion about what's actually achievable. This report...
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Report The Forrester Tech Tide™: Smart Manufacturing, Q2 2020
Twenty Technologies Power Manufacturing's Digital Transformation
April 1, 2020 | Paul MillerSmart manufacturing is increasingly critical to manufacturers' ability to win, serve, and retain their customers. To accelerate their performance in smart manufacturing, companies are evaluating...
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Report Intelligent Automation (RPA Plus AI) Will Release $134 Billion In Labor Value In 2022
Embrace Six Success Drivers To Own The Future Of Work
February 21, 2020 | Craig Le ClairEnterprises can realize significant value from application of intelligent automation (IA), a top agenda item. But to do so, they must align and focus automation technologies on the work personas...
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Webinar Forrester Event Roundup: CES 2020 And What It Means For Your Business
CES is the premier consumer technology event on the calendar. In recent years, CES has morphed into a broad tech innovation conference with an ever-increasing number of connected products using the...
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Report The Forrester Tech Tide™: Intelligent Automation, Q1 2020
Nineteen Technologies Underpin Intelligent Automation
January 8, 2020 | Craig Le ClairAutomation is increasingly critical to every organization's ability to win, serve, and retain its customers. To accelerate their performance in automation, companies are evaluating and adopting a...
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Report Advance Your Physical Robotics RQ With Forrester's Automation Framework
Apply Forrester's Framework To Create A Holistic Physical Automation Strategy
The impact of physical automation (automated vehicles, robotics, and surveillance) on customer experience is unquestionable. However, it can be difficult for enterprises to determine what types of...
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Report The Employee Experience Bill Of Rights In The Era Of AI And Automation
Guaranteeing Rights For Employees Ensures Relative Calm For Companies
December 5, 2019 | J. P. Gownder, Samuel SternThe threat of automation and the consequent uncertainty of their long-term relevance have employees on edge. Rightfully so, as most companies haven't taken the necessary steps to reassure their...
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Report The CIO's Guide To Augmented, Mixed, And Virtual Reality
Build Future-Of-Work Scenarios For Your Employees To Increase Productivity, Quality, And Employee Experience
November 21, 2019 | J. P. GownderThe future of work requires CIOs and their business partners to bring all the benefits of digitalization to employees. Employees in frontline jobs — from surgeons to field service technicians to...
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Report Top Research For CIOs: The Future Of Work
The future of work is a hot topic within organizations today because it shines a light on the impact of automation, enables firms to better plan and prepare for the future, and helps increase...
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Report Predictions 2020: Automation
Utilize Strike Teams To Fend Off The Automation Paradox
Automation — a diverse set of technologies ranging from robotic process automation (RPA) to continuous delivery (CD) to hybrid cloud management and beyond — is a key investment for CIOs and their...
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Report Predictions 2020: CIO
Uncertainty Will Create Opportunity For CIO Leadership In 2020
Economic uncertainty unfolded in 2019 on the back of the already accelerating pace of technology-fueled disruption. As a result, it has become even more important and difficult to anticipate the...
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Report The Forrester Wave™: Robotic Process Automation, Q4 2019
The 15 Providers That Matter Most And How They Stack Up
October 23, 2019 | Craig Le ClairIn our 25-criterion evaluation of robotic process automation (RPA) providers, we identified the 15 most significant ones — Another Monday, AntWorks, Automation Anywhere, Blue Prism, EdgeVerve,...
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