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  • Report The Forrester Wave™: Premise-Based IVR/Voice Portals, Q2 2009

    Genesys Leads, With Avaya And Cisco Systems Closely Following
    June 17, 2009 | Elizabeth Herrell

    In Forrester's 52-criteria evaluation of IVR/voice portal premise-based offerings, we found that Genesys, Avaya, Cisco Systems, and Nortel Networks lead the pack. These vendors deliver innovative...

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