Charts & Figures
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New Tech Late-Stage Virtual Care Vendors, Q1 2019
February 5, 2019
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New Tech Growth-Stage Virtual Care Vendors, Q1 2019
February 5, 2019
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VC Funding Increased 245% From 2017 To 2018
February 5, 2019
Search Results
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Blog Interoperability And The Empowered Consumer Set The Stage At HIMSS19
March 12, 2019 | Arielle TrzcinskiThe largest healthcare event, the Healthcare Information and Management Systems Society’s (HIMSS) conference, highlights the key themes that will be most influential for the industry in the coming...
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Blog Healthcare Providers: Don’t Become The Next Blockbuster Video Story
March 8, 2019 | Arielle TrzcinskiProviders are under threat from new entrants and disruptors, from being pushed to take on more financial risk to facing potential closure due to poor financial performance or the inability to meet...
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Report HIMSS19: Interoperability Will Drive More Personalization In Healthcare
Highlights From Healthcare's Largest Industry Conference In 2019
The annual Healthcare Information and Management Systems Society's (HIMSS) conference brings together the biggest names in healthcare to discuss the year's hot topics and showcases the newest...
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Report The Top Trends For Healthcare Providers In 2019
2019 marks a year of transition for healthcare delivery as a bevy of market forces will catalyze change. Providers are under threat from new entrants and disruptors, being pushed to take on more...
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Report The Top Trends For Healthcare Insurers In 2019
In 2019, market consolidation and disruptive new entrants will force health plans to expand their core competencies if they hope to attract new members, reduce medical costs, and drive growth....
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Blog How To Build A VoC Program In Healthcare
February 19, 2019 | Arielle TrzcinskiThere is a customer experience (CX) imperative taking over in healthcare. To drive success, healthcare organizations (HCOs) must be able to understand how good — or bad — experiences are and where...
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Report How To Build A VoC Program In Healthcare
Voice of the customer (VoC) programs require structure and follow-through to be effective at driving customer experience (CX) improvements. To drive success, healthcare organizations (HCOs) must be...
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Blog Learn The Key Players Making Virtual Visits A Reality In Healthcare
February 5, 2019 | Arielle TrzcinskiVirtual Care Alleviates Key Pain Points In The Care Journey Don’t you miss summer? That time of year when there isn’t a flu epidemic or polar vortex sweeping across the country. Unfortunately, we...
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Report New Tech: Virtual Care, Q1 2019
Forrester's Landscape Overview Of 36 Providers
February 5, 2019 | Arielle TrzcinskiVirtual care promises to transform the way we receive and deliver healthcare. This report presents an overview of the emerging vendors in the healthcare virtual care market. These vendors deliver...
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Webinar Predictions 2019: The Future Of Healthcare
Healthcare organizations must develop raving fans to survive impending disruption from new entrants and additional market consolidation. New CX metrics, virtual care, and artificial intelligence...
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Blog HCOs Need To Double Down On Virtual Care And Interoperability In The Post-CVS–Aetna Era
November 30, 2018 | Arielle TrzcinskiShifts in consumer lifestyle and expectations have given innovators the opportunity to enter the healthcare space and capture market share with their modern, enhanced patient experiences. Instead...
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Blog Healthcare In 2019: Five Bold Predictions
November 28, 2018 | Arielle TrzcinskiThe healthcare industry is experiencing some much-needed transformation and disruption. Looking ahead to next year, we made five bold predictions. Watch the video below to learn what is in store...
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Blog Advanced Analytics Is Required To Win, Serve, And Retain Healthcare Customers
November 27, 2018 | Arielle TrzcinskiThere is an imminent market need to understand which analytics vendors truly help healthcare organizations (HCOs) make sense of their growing data assets and turn them into customer-level insights....
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Report The Forrester Wave™: Healthcare Analytics, Q4 2018
The 11 Providers That Matter Most And How They Stack Up
November 26, 2018 | Arielle TrzcinskiIn our 33-criterion evaluation of healthcare analytics providers, we identified the 11 most significant ones — Arcadia.io, Cognizant, Health Catalyst, IBM, MedeAnalytics, NTT DATA, Optum, Philips,...
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Report Predictions 2019: Healthcare
CX Measurement Frameworks, Virtual Care, And AI Come To The Fore
2019 will be marked by many changes in the healthcare industry. Threats to US healthcare reform loom in midterm elections, ongoing legislation battles, and Supreme Court appointments. Consolidation...
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Blog Predictions 2019: In Healthcare, CX Measurement Frameworks, Virtual Care, And AI Come To The Fore
November 7, 2018 | Arielle TrzcinskiThe US population is growing and aging. The volume of patients and the prevalence of chronic conditions are rising. Payers and providers alike are feeling the strain of healthcare’s antiquated...
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Blog Invest In Virtual Care Now To Ensure Relevance In Tomorrow’s Healthcare Ecosystem
October 5, 2018 | Arielle TrzcinskiVirtual care is about to radically change the way that healthcare organizations deliver care. The silver tsunami looms, and within the next decade, the number of adults age 65 and older will...
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Report Case Studies: How Virtual Care Delivers A Winning Healthcare Experience
Four Case Studies Show How To Drive ROI With Virtual Care
October 4, 2018 | Arielle TrzcinskiVirtual care is about to radically change the way healthcare organizations deliver care. Customers expect to receive an increasing amount of their care remotely, leaving virtual care laggards...
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Blog Focus On The Quadruple Aim For Success With AI In Healthcare
September 6, 2018 | Arielle TrzcinskiFor Artificial Intelligence In Healthcare, The Quadruple Aim Isn’t Just A Goal — It’s A Requirement There is enormous excitement around using artificial intelligence in healthcare, and...
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Blog Focus On The Quadruple Aim For Success With AI In Healthcare
September 6, 2018 | Arielle TrzcinskiFor Artificial Intelligence In Healthcare, The Quadruple Aim Isn’t Just A Goal — It’s A Requirement There is enormous excitement around using artificial intelligence in healthcare, and at the same...
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Blog Health Insurers Must Improve Member Experience Now Or Be Replaced
August 21, 2018 | Arielle TrzcinskiImprove Your Member Experience Now Or Be Replaced Oscar Health is leading with a customer-centric business model and using technology to transform the future of health insurance. Alphabet’s...
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Report Now Tech: Healthcare Analytics, Q2 2018
Forrester's Overview Of 24 Healthcare Analytics Providers
June 29, 2018 | Arielle TrzcinskiYou can use healthcare analytics to gain deeper customer insight, build data-driven strategies, and improve performance in value-based care initiatives. But to access these benefits, you'll first...
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Blog Amazon Amplifies Healthcare Disruption With Acquisition Of PillPack
June 28, 2018 | Arielle TrzcinskiAmazon Will Deliver Healthcare To Your Doorstep Today’s acquisition of PillPack further solidifies Amazon’s entrance to healthcare and amplifies its focus on rising healthcare costs and the...
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Blog Alexa, How Do I Fix Healthcare?
June 25, 2018 | Arielle TrzcinskiDisruption Is Bringing Much-Needed Innovation To Healthcare Disruption is not new to healthcare, but the entrance of established brands from other industries signals a level of disruption that...
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Blog Apple Continues To Empower The Patient To Be An Informed Consumer
June 7, 2018 | Arielle TrzcinskiApple Takes Record Sharing To The Next Level Consumers demand access to their medical information, and Apple has answered the call. In January, Apple released an update to the Health app, enabling...
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