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• Webinar Combat Cancel Culture With New Marketing Strategies

  Wednesday, December 18, 2019, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Renee Murphy, Salvatore Schiano

  Social media has created customer groups that coalesce around a brand. In effect, a union. In the age of the customer, they collectively can and will change your corporate policy. Are you ready for...

• Report Drive Growth With Customer Trust And Build Brand Resilience

  Advanced Level: Technology Practices For Cybersecurity And Privacy

  November 8, 2019 | Amy DeMartine, Jeff Pollard, Stephanie Balaouras

  When customers trust you, they want to do more business with you. They're also willing to share more personal data with you and, often, to pay a premium for your products and services. This report...

• Report Proactively Protect Customers From Fraud, Cybercrime, And Privacy Abuses

  Intermediate Level: Technology Practices For Cybersecurity And Privacy

  November 6, 2019 | Jeff Pollard, Amy DeMartine, Stephanie Balaouras

  CIOs and technology leaders in the intermediate phase of the journey to cybersecurity and privacy maturity must ensure that security always travels with the data and should position data security...

• Report Lay Your Security Tech Foundation

  Beginner Level: Technology Practices For Cybersecurity And Privacy

  November 4, 2019 | Jeff Pollard, Amy DeMartine

  This report — the first of three in the technology competency of the cybersecurity and privacy playbook — outlines the technologies that CIOs and other technology leaders should prioritize to move...

• Report Establish The People And Culture Foundation For Cybersecurity And Privacy Excellence

  Beginner Level: People Practices For Cybersecurity And Privacy

  October 3, 2019 | Jinan Budge, Claire O'Malley

  If you're just starting your journey to cybersecurity and privacy maturity, you're not alone. If CIOs, chief information security officers (CISOs), and chief privacy officers (CPOs) establish...

• Report Elevate Your Cybersecurity And Privacy People And Culture Practices With Metrics

  Intermediate Level: People Practices For Cybersecurity And Privacy

  October 3, 2019 | Jinan Budge, Claire O'Malley

  Firms in the intermediate phase of the journey to cybersecurity and privacy maturity begin to measure everything. With the right metrics in place in areas such policy effectiveness and employee...

• Report Elevate Cybersecurity And Privacy Oversight

  Intermediate Level: Oversight For Cybersecurity And Privacy

  January 25, 2019 | Paul McKay, Renee Murphy, Nick Hayes

  Firms with intermediate cybersecurity and privacy oversight have a solid foundation and are seeking to extend their influence in the organization. By strengthening strategy, governance, adherence...