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  • Report Forrester Infographic: Digital Execs Need To Expand Their Recruiting Funnel

    June 18, 2019 | Alyson Clarke, Mike Chirokas

    Digital executives tell us that finding the right people with the right skills is one of their biggest challenges. But given their current priorities around analytics, data, and digital experience,...

  • Report Notifications In Regulated Industries: Healthcare

    This Infographic Outlines The Current Environment, Challenges, And Solutions For Secure Messaging

    Three-quarters of healthcare, financial services, and insurance firms are using SMS or push notifications. Their primary objectives? Improving the customer experience and reducing operational...

  • Report Forrester Infographic: Learn From The Best In Your Digital Transformation Journey

    The Benchmark Report In The Digital Business Playbook
    April 3, 2019 | Ted Schadler, Mike Chirokas

    Digitally advanced firms are markedly different: By innovating at the intersection of experiences and operations, embracing emerging technology, partnering omnivorously, and building digital...

  • Report Born To Chat

    Tips And Tricks From Early Chatbot Entrepreneurs
    April 2, 2019 | Julie A. Ask

    We spoke to 20 companies to assemble insights on operational best practices for firms developing products or services rooted in a conversational interface. If you're thinking about building up your...

  • Report Sector Spotlight: Grocery

    How Consumers Shop For Groceries Online
    March 14, 2018 | Ananda Chakravarty

    Digital grocery has been a fuzzy space for retail grocers. Grocers are asking, "Are consumers adopting online grocery shopping? Which consumers are shopping for groceries online? What role does it...