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  • Report Predictions 2019: DevOps

    Adolescent DevOps Grapples With Governance
    November 8, 2018 | Charles Betz, Sandy Rogers

    In 2019, firms will face increasing complexity and risk as they attempt to scale their DevOps initiatives. This will force them to create more-holistic technical, organizational, and governance...

  • Report Predictions 2019: Cloud Computing

    Cloud Comes Of Age As The Foundation For New Digital Application Platforms, Both Inside And Outside The Data Center
    November 8, 2018 | Dave Bartoletti, Lauren E. Nelson

    Public cloud adoption is mainstream today, but only a small fraction of core business applications run in a public or private cloud. In 2019, a major transformation of legacy apps using powerful...

  • Report The Forrester Wave™: Configuration Management Software For Infrastructure Automation, Q4 2018

    The Seven Providers That Matter Most And How They Stack Up
    November 7, 2018 | Chris Gardner

    In our 27-criterion evaluation of configuration management providers, we identified the seven most significant — Canonical, Chef, Microsoft, Northern.tech, Puppet, Red Hat, and SaltStack — and...

  • Report Evaluate Industrial IoT Software Platform Pricing Models To Ensure Long-Term Fit

    Simple Subscriptions Are Still Most Popular — But Newer Options May Prove More Enticing
    November 2, 2018 | Michele Pelino, Paul Miller

    Industrial internet-of-things (IIoT) software platforms address use cases for very large numbers of connected devices. At this scale, minor differences in unit price can make all the difference. We...

  • Report Industrial IoT Platform Vendors Aren't Stealing Their Customers' Data

    Before Sending Data To Any IoT Platform, Know What Questions To Ask
    November 2, 2018 | Paul Miller

    Industrial use cases have quickly become among the most common for the internet of things (IoT). Customers of industrial IoT (IIoT) software platforms are confused about ownership of the data they...

  • Report Industry Spotlight: Improving Employee Mobility In Financial Services

    Do Right By Your Regulations, But Don't Forget About Employee Experience
    November 1, 2018 | Andrew Hewitt

    Mobile infrastructure and operations (I&O) teams in financial services firms face the daunting task of creating productive mobile experiences for employees while also navigating the unique security...

  • Report Take The Wheel: Build Your Cloud Computing Strategic Plan Now

    Strategic Plan: The Cloud Computing Playbook
    October 26, 2018 | Dave Bartoletti

    Your customers demand more cloud-enabled experiences. Your business leaders want the latest cloud applications; your developers want new cloud-native tools to deliver software faster; and your tech...

  • Report Optimize Your Cloud Organization For Speed And Customer Delight

    Organization: The Cloud Computing Playbook
    October 26, 2018 | Dave Bartoletti

    Cloud computing is the engine of enterprise digital transformation. Customers drive intense demand for better experiences, and your developers use cloud-enabled development processes, services, and...

  • Report Benchmark Your Enterprise Cloud Adoption

    Benchmarks: The Cloud Computing Playbook
    October 22, 2018 | Dave Bartoletti

    Enterprise cloud computing adoption accelerated in 2017 and will continue to grow through 2020. Are you ahead of your competitors — or lagging behind the average enterprise? Infrastructure and...

  • Report Change Management: Let's Get Back To Basics

    Continuous Improvement: The Continuous Deployment Playbook
    October 18, 2018 | Charles Betz

    Infrastructure and operations (I&O) professionals are questioning the relationship between traditional change management and new practices such as Agile and DevOps. The change management process...

  • Report Embrace Cloud Economics For On-Premises Enterprise Storage

    Business Case: The Infrastructure Transformation Playbook
    October 16, 2018 | Naveen Chhabra

    Public cloud storage isn't a panacea, considering enterprise concerns about privacy, governance, availability, and unpredictable costs, but the basic opex cost model is attractive. Enterprises are...

  • Report Automation Drives The I&O Industrial Revolution

    Vision: The Infrastructure Transformation Playbook
    October 16, 2018 | Glenn O'Donnell, Chris Gardner

    A digital business needs technology that adapts and scales quickly, reliably, and economically. As infrastructure and operations (I&O) professionals transform their infrastructure to meet this...

  • Report Cloud Powers The New Platform Economy

    Vision: The Cloud Computing Playbook
    October 12, 2018 | Dave Bartoletti, Liz Herbert

    Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners,...

  • Report Gauge Your Cloud Maturity

    Assessment: The Cloud Computing Playbook
    October 5, 2018 | Lauren E. Nelson, Bill Martorelli

    Cloud is no longer an option — it's inevitable. But cloud strategies differ extensively, based on the context of your organization and investments. Drivers such as industry, risk tolerance, and...

  • Report Gauge Your Infrastructure Automation Maturity

    Assessment: The Infrastructure Transformation Playbook
    October 4, 2018 | Chris Gardner

    To convert your mundane operations routines into a finely tuned, automated ecosystem, you need to know where to start your transformation. This report guides infrastructure and operations (I&O)...

  • Report The Forrester Wave™: Hyperconverged Infrastructure, Q3 2018

    The 11 Providers That Matter Most And How They Stack Up
    September 25, 2018 | Naveen Chhabra

    In our 36-criterion evaluation of software-based hyperconverged infrastructure (HCI) providers, we identified the 11 most significant ones — Cisco, DataCore, Hewlett Packard Enterprise (HPE),...

  • Report Become A Unicorn With Infrastructure-As-Code

    Strategic Plan: The Infrastructure Transformation Playbook
    September 19, 2018 | Chris Gardner

    For digital business models to evolve and succeed, infrastructure and operations (I&O) teams must disrupt their traditional infrastructure architecture strategies with infrastructure-as-code (IaC)....

  • Report The Nuanced World Of Cloud Adoption In Canada

    September 18, 2018 | Lauren E. Nelson

    Infrastructure and operations (I&O) professionals shouldn't judge North American cloud adoption by the US marketplace alone. Canadian cloud adoption is strong and gaining momentum with the entrance...

  • Report The I&O Pro's Buying Guide For Hybrid Cloud Management

    Despite Close Vendor Scores On The Forrester Wave™, HCM Tools Vary Significantly
    September 13, 2018 | Lauren E. Nelson

    Hybrid cloud management (HCM) isn't a new market, but to date, it hasn't been particularly successful. However, this is changing, with new investment from enterprises and vendors alike. As the...

  • Report Use The Rule Of Five To Find The Right RPA Process

    But Beware Of Freezing Essential Process Improvement
    September 12, 2018 | Craig Le Clair

    Simple processes in high-transaction volumes are today's robotic process automation (RPA) sweet spot, but enterprises struggle with finding and prioritizing them. This report provides...

  • Report Adapt Your Governance Framework For Cloud

    Processes: The Cloud Computing Playbook
    August 31, 2018 | Dave Bartoletti

    Cloud adoption continues to accelerate, so businesses must develop standard practices around security, performance, and cost to meet the expectations of internal and external stakeholders....

  • Report Reinventing Work In The Era Of Automation

    Automation Is Creating A Radically Different Economic Reality For Jobs
    August 24, 2018 | Craig Le Clair

    Three unstoppable forces — scale, control, and convergence — will reorganize traditional work into four segments: automation deficits, automation dividends, the talent economy, and restructured...

  • Report The Forrester Wave™: Enterprise Service Management, Q3 2018

    The 12 Providers That Matter Most And How They Stack Up
    August 23, 2018 | Charles Betz, Will McKeon-White

    In our 28-criteria evaluation of enterprise service management (ESM) providers, we identified the 12 most significant ones — Atlassian, Axios, BMC Software, CA Technologies, Cherwell Software,...

  • Report The Forrester Wave™: Industrial IoT Software Platforms, Q3 2018

    The 15 Providers That Matter Most And How They Stack Up
    August 9, 2018 | Paul Miller, Michele Pelino

    In our 24-criteria evaluation of industrial internet-of-things (IIoT) software platform providers, we identified the 15 most significant — Amazon Web Services (AWS), Atos, Bosch, C3 IoT, Cisco, GE...

  • Report Offer A Deeper Purpose To Tempt Digital Talent Away From Silicon Valley

    Traditional Industries Competing With Cool Tech Firms For Staff Must Shift The Fight Away From Pay And Perks To Win
    August 6, 2018 | Paul Miller

    Traditional businesses must embrace digital to win, serve, and retain customers. From manufacturing and utilities to retail and healthcare, many are attempting the transition. In the process,...

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