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  • Report Predictions 2019: Cloud Computing

    Cloud Comes Of Age As The Foundation For New Digital Application Platforms, Both Inside And Outside The Data Center
    November 8, 2018 | Dave Bartoletti, Lauren E. Nelson

    Public cloud adoption is mainstream today, but only a small fraction of core business applications run in a public or private cloud. In 2019, a major transformation of legacy apps using powerful...

  • Report The Forrester Wave™: Cloud Data Warehouse, Q4 2018

    The 14 Providers That Matter Most And How They Stack Up
    October 29, 2018 | Noel Yuhanna

    Cloud data warehouse (CDW) deployments are on the rise as firms look at lowering costs, supporting new accelerated insights, and simplifying data management. In our 25-criterion evaluation of CDW...

  • Report Take The Wheel: Build Your Cloud Computing Strategic Plan Now

    Strategic Plan: The Cloud Computing Playbook
    October 26, 2018 | Dave Bartoletti

    Your customers demand more cloud-enabled experiences. Your business leaders want the latest cloud applications; your developers want new cloud-native tools to deliver software faster; and your tech...

  • Report Optimize Your Cloud Organization For Speed And Customer Delight

    Organization: The Cloud Computing Playbook
    October 26, 2018 | Dave Bartoletti

    Cloud computing is the engine of enterprise digital transformation. Customers drive intense demand for better experiences, and your developers use cloud-enabled development processes, services, and...

  • Report The Q4 Global Tech Market Outlook For 2018 To 2019

    2019 Will See Good Growth But Also Risks Coming Off The Highs Of 2018
    October 26, 2018 | Andrew Bartels

    Despite threats of trade wars, Brexit uncertainties, Turkey's meltdown, and other disruptions, 2018 is turning out to be a very good year for the global tech market. While some of the positives...

  • Report The Forrester Wave™: Collaborative Work Management Tools For The Enterprise, Q4 2018

    The 10 Providers That Matter Most And How They Stack Up
    October 24, 2018 | Margo Visitacion

    In our 34-criteria evaluation of collaborative work management (CWM) tools providers, we identified the 10 most significant ones — Airtable, Asana, Clarizen, Microsoft, monday.com, Planview,...

  • Report Benchmark Your Enterprise Cloud Adoption

    Benchmarks: The Cloud Computing Playbook
    October 22, 2018 | Dave Bartoletti

    Enterprise cloud computing adoption accelerated in 2017 and will continue to grow through 2020. Are you ahead of your competitors — or lagging behind the average enterprise? Infrastructure and...

  • Report Public Cloud Evolution, 2018

    ForecastView Document
    October 17, 2018 | Jennifer Adams

    The public cloud services market is one of the biggest disruptions in the tech market in the last 15 years. In November 2016, we published our Forrester Data: Public Cloud Services Forecast, 2016...

  • Report The Future Of Identity And Access Management

    Vision: The Identity And Access Management Playbook
    October 17, 2018 | Andras Cser, Merritt Maxim

    Identity and access management (IAM) capabilities have become critical in the fight to protect customers from account takeover, identity theft, and privacy abuses. Business leaders, CIOs, and CISOs...

  • Report Embrace Cloud Economics For On-Premises Enterprise Storage

    Business Case: The Infrastructure Transformation Playbook
    October 16, 2018 | Naveen Chhabra

    Public cloud storage isn't a panacea, considering enterprise concerns about privacy, governance, availability, and unpredictable costs, but the basic opex cost model is attractive. Enterprises are...

  • Report Cloud Powers The New Platform Economy

    Vision: The Cloud Computing Playbook
    October 12, 2018 | Dave Bartoletti, Liz Herbert

    Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners,...

  • Report Gauge Your Cloud Maturity

    Assessment: The Cloud Computing Playbook
    October 5, 2018 | Lauren E. Nelson, Bill Martorelli

    Cloud is no longer an option — it's inevitable. But cloud strategies differ extensively, based on the context of your organization and investments. Drivers such as industry, risk tolerance, and...

  • Report Best Practices: Cloud Workload Security

    The Longer You Wait To Implement Cloud Workload Security, The Harder It Gets
    October 1, 2018 | Andras Cser

    Under increased pressure to move sensitive data to the cloud, security teams must comprehensively secure cloud workloads. Cloud workload security (CWS) solutions offer an automated and centralized...

  • Report Lay Your Security Tech Foundation

    Beginner Level: Technology Practices For Cybersecurity And Privacy

    This report — the first of three in the technology competency of the cybersecurity and privacy playbook — outlines the technologies that CIOs and other technology leaders should prioritize to move...

  • Report The Forrester Wave™: Cloud Contact Centers, Q3 2018

    The 11 Providers That Matter Most And How They Stack Up
    September 25, 2018 | Art Schoeller

    In our 32-criterion evaluation of cloud contact center providers, we identified the 11 most significant ones — 8x8, Aspect, Avaya, Cisco, Enghouse Interactive, Five9, Genesys, NewVoiceMedia, NICE...

  • Report Become A Unicorn With Infrastructure-As-Code

    Strategic Plan: The Infrastructure Transformation Playbook
    September 19, 2018 | Chris Gardner

    For digital business models to evolve and succeed, infrastructure and operations (I&O) teams must disrupt their traditional infrastructure architecture strategies with infrastructure-as-code (IaC)....

  • Report The Nuanced World Of Cloud Adoption In Canada

    September 18, 2018 | Lauren E. Nelson

    Infrastructure and operations (I&O) professionals shouldn't judge North American cloud adoption by the US marketplace alone. Canadian cloud adoption is strong and gaining momentum with the entrance...

  • Report European Tech Market Outlook For 2018 To 2019

    3% Growth Lags Behind The US's 6% In 2018, With A Continued Slowdown To 0.8% In 2019
    September 13, 2018 | Andrew Bartels

    European business and government CIOs enjoyed better-than-expected economic conditions in 2017, which encouraged decent growth of almost 4% in 2017 tech budgets. But the second half of 2018 and...

  • Report The I&O Pro's Buying Guide For Hybrid Cloud Management

    Despite Close Vendor Scores On The Forrester Wave™, HCM Tools Vary Significantly
    September 13, 2018 | Lauren E. Nelson

    Hybrid cloud management (HCM) isn't a new market, but to date, it hasn't been particularly successful. However, this is changing, with new investment from enterprises and vendors alike. As the...

  • Report Adapt Your Governance Framework For Cloud

    Processes: The Cloud Computing Playbook
    August 31, 2018 | Dave Bartoletti

    Cloud adoption continues to accelerate, so businesses must develop standard practices around security, performance, and cost to meet the expectations of internal and external stakeholders....

  • Report Capitalize On SaaS CRM Solutions With Better Governance

    Organization: The CRM Playbook
    August 20, 2018 | Kate Leggett

    Organizations increasingly adopt software-as-a-service (SaaS) CRM solutions, but few have adapted their governance processes and policies to get maximum value out of those solutions. The move to...

  • Report Now Tech: Cloud Contact Center Providers, Q3 2018

    Forrester's Overview Of 24 Cloud Contact Center Providers
    August 10, 2018 | Art Schoeller

    You can use cloud contact center providers to rapidly deliver critical contact center capabilities, reduce or eliminate capex for hardware and software, and protect existing contact center...

  • Report Now Tech: Cloud Migration Technology, Q3 2018

    Forrester's Overview Of 20 Cloud Migration Technology Providers
    August 3, 2018 | Bill Martorelli, Lauren E. Nelson

    You can use cloud migration tools to balance anticipated benefits with costs, deliver high value from a lift-and-shift migration, and complement migration services from firms. But to access these...

  • Report The Five Key Trends For 2018 That Shape How We Manage Enterprise Content

    Landscape: The Enterprise Content Management Playbook
    July 23, 2018 | Cheryl McKinnon

    Five key trends are shaping the enterprise content management (ECM) space. New business objectives, new market imperatives, and new cloud-based platforms compel technology and business decision...

  • Report Now Tech: Hadoop/Spark Platforms, Q3 2018

    Forrester's Overview Of 18 Hadoop/Spark Platform Providers
    July 20, 2018 | Noel Yuhanna, Mike Gualtieri

    You can use Hadoop/Spark (HARK) platforms to access open source innovation, become significantly more productive, and foster collaboration. But to access these benefits, you'll first have to select...

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