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  • Report Five Ways To Impress Marketing And Support Digital Business Transformation

    Spruce Up I&O And Partner With Marketing To Support Digital Strategy Delivery
    July 31, 2014 | John Rakowski, Anthony Mullen

    The age of the customer demands that your firm transform into a digital business. Your marketing colleagues are leading this shift, but Forrester finds that they are currently facing numerous...

  • Report Evolve Your Infrastructure Architecture For Systems Of Engagement

    Growth, Velocity, And Changing Workloads Lead To New Infrastructure Architectures
    July 25, 2014 | Richard Fichera

    The workloads presented by emerging systems of engagement have grown, dominated by a proliferation of mobile clients, big data and analytics, and nearly ubiquitous implementations of virtualization...

  • Report Fuse Business Acceleration Technologies To Optimize User Experiences

    Deliver Blazing-Fast Web, Mobile-Native, And Hybrid Applications
    May 8, 2013 | Andre Kindness

    Over the past decade, infrastructure and operations (I&O) teams have focused large amounts of resources on making their customer-facing websites blazingly fast because website experience had a...

  • Report Justifying Your Cloud Investment: Web Sites

    Web Sites Are Great First Candidates For Cloud Deployment
    November 2, 2010 | James Staten

    It's one thing to say infrastructure and operations (I&O) professionals need to invest in infrastructure-as-a-service (IaaS) cloud computing; it's quite another to justify the financial and...

  • Report CDN Road Map: New Solutions Storm The Market

    Bundled Services Expand The Business Value Of Content Delivery
    May 22, 2009 | Henry Dewing

    Content delivery network (CDN) leaders like Akamai Technologies, Limelight Networks, and CDNetworks face a perfect storm. Ever more demanding customers, a burgeoning Web, and new content delivery...

  • Report Tech Horizons: Keynote Systems' Test And Measurement Services

    Managing The Online Experience
    March 16, 2009 | Jean-Pierre Garbani

    Since 1995, Keynote Systems has developed a set of management service solutions for the Web experience that help firms reduce downtime and monitor performance. Managing the online experience has...

  • Report Best Practices: Blazing Fast Web Site Infrastructure

    Measure Often, Cache Smart, And Collaborate With App Dev On Performance Tuning
    August 15, 2008 | James Staten, Mike Gualtieri

    With most enterprises now conducting business on the Web, it has become more crucial than ever that the experience is rich and responsive. Often these two goals conflict. How do you ensure a...

  • Report Case Study: How Msnbc.com Is First In News

    Vigilant Optimization Of Web Infrastructure Makes It Happen
    August 15, 2008 | Mike Gualtieri, James Staten

    Blazing Web site performance isn't purely a factor of Web page design. Msnbc.com, a leading online news site, said that the right infrastructure architecture can be the difference in beating its...

  • Report Tech Horizons: Evaluating Gomez's Web Experience Management Services

    It Offers Management On Demand For Web 2.0 Applications
    August 4, 2008 | Jean-Pierre Garbani

    Around 10 years ago, in the early stages of eCommerce, a number of Web monitoring solutions appeared on the market; they focused on the ability to play back a script that described user actions...

  • Report Key Vendor Takeaways From Forrester's Wave™ On Appliance-Based End User Experience Monitoring

    What It Means For IT Management Software Vendors
    August 3, 2007 | Jean-Pierre Garbani

    End user experience monitoring has always been a favorite subject of Forrester readers interested in IT management software. This prompted us to publish a series of Forrester Waves on the topic....

  • Report Moniforce Provides A World-Class End User Experience Monitoring Solution

    The Forrester Wave™ Vendor Summary, Q2 2007
    June 21, 2007 | Jean-Pierre Garbani

    Although Moniforce is a European vendor, it offers a world-class suite of Web application management solutions. The company's appliance-based end user experience monitoring solution, webProbe,...

  • Report NetQoS Offers An Experience Monitoring Solution For Global Performance Management

    The Forrester Wave™ Vendor Summary, Q2 2007
    June 21, 2007 | Jean-Pierre Garbani

    NetQoS is dedicated to performance analysis and performance management. The company's SuperAgent module — part of NetQoS Performance Center — was a pioneer in the appliance-based monitoring market....

  • Report Compuware Provides The Most Versatile End User Experience Monitoring Solution

    The Forrester Wave™ Vendor Summary, Q2 2007
    June 21, 2007 | Jean-Pierre Garbani

    Compuware's acquisition of technology pioneer Adlex was a defining moment in the end user experience monitoring market — being the first consolidation in this space by a major system management...

  • Report Quest Software's End User Experience Monitor Is A Strong Complement To Foglight

    The Forrester Wave™ Vendor Summary, Q2 2007
    June 21, 2007 | Jean-Pierre Garbani

    Quest Software is well known for its application management suite, Foglight. Foglight Experience Monitor came from Quest's acquisition of eCritical in 2003, and Foglight Experience Viewer came from...

  • Report HP's End User Experience Monitoring Solution Tightly Integrates With Mercury BAC

    The Forrester Wave™ Vendor Summary, Q2 2007
    June 21, 2007 | Jean-Pierre Garbani

    HP's Mercury Real User Monitor (RUM) is an integral part of HP Software's Mercury Business Availability Center; as such, it is a primary element for managing packaged and J2EE- or .NET-based...

  • Report The Forrester Wave™: Appliance-Based End User Experience Monitoring, Q2 2007

    Tealeaf Technology, Coradiant, HP, And NetQoS Lead In Specific Markets, But It's A Hot Contest
    June 21, 2007 | Jean-Pierre Garbani

    Forrester evaluated leading appliance-based end user experience monitoring vendors across 35 criteria and found that although all the vendors use a very similar technology, they now target their...

  • Report CA Delivers A Powerful End User Experience Monitor That Complements CA Wily Introscope

    The Forrester Wave™ Vendor Summary, Q2 2007
    June 21, 2007 | Jean-Pierre Garbani

    Its acquisition of Wily Technology provided CA with Introscope, the market-leading J2EE and .NET application performance management product. Just two months prior to the acquisition, Wily...

  • Report Coradiant's End User Experience Monitoring Solution Shines In Web Application Analysis

    The Forrester Wave™ Vendor Summary, Q2 2007
    June 21, 2007 | Jean-Pierre Garbani

    Coradiant is a dynamic and innovative vendor; it markets its product both directly and in partnership with a number of system management players with complementary infrastructure and application...

  • Report Tealeaf Technology's End User Experience Monitor Provides Business-Oriented Analysis

    The Forrester Wave™ Vendor Summary, Q2 2007
    June 21, 2007 | Jean-Pierre Garbani

    Tealeaf Technology is an industry pioneer, as well as a unique proposition in the business-oriented end user monitoring space. From the company's original solution, which analyzed abandoned...

  • Report The IT End User Experience Monitoring Software Market

    The End User Is The Ultimate Judge Of IT Performance
    June 8, 2007 | Jean-Pierre Garbani

    IT end user experience monitoring solutions potentially serve two markets: the Web business marketing market, which is mainly concerned with client satisfaction; and the IT operations market, which...

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