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The SaaS Transformation Playbook For 2019
Optimize Your Business Applications For Value And Flexibility
Companies looking to maintain their competitive edge and execute on digital transformation strategies need modern, flexible business applications. Forrester's SaaS transformation playbook outlines...
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Report The Forrester Wave™: Cloud Contact Centers, Q3 2018
The 11 Providers That Matter Most And How They Stack Up
September 25, 2018 | Art SchoellerIn our 32-criterion evaluation of cloud contact center providers, we identified the 11 most significant ones — 8x8, Aspect, Avaya, Cisco, Enghouse Interactive, Five9, Genesys, NewVoiceMedia, NICE...