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• Report eCommerce Trends And Outlook For Latin America

  Trends In Brazil, Argentina, And Mexico From The Forrester Data: Online Retail Forecast, 2017 To 2022 (Latin America)

  October 26, 2018 | Lily Varon

  With a population of over half a billion and two countries that rank among the world's 15 largest economies, Latin America is firmly on the radar of digital business executives looking to expand...

• Report Forrester Data: Online Retail Forecast, 2017 To 2022 (Latin America)

  ForecastView Document

  May 14, 2018 | Satish Meena

  We expect that Latin American economies will continue to expand in 2018 after entering into an upward growth trend in 2017. Online retail in Latin America will grow at a compound annual growth rate...

• Report Forrester Data: Online Grocery Retail Forecast, 2017 To 2022 (Global)

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  March 28, 2018 | Satish Meena

  With more than $5 trillion in sales at stake in the grocery category, both offline and online retailers are fighting for their share of the biggest prize in retail. As consumers begin to embrace...

• Report Ten Unique Solutions To Five Retail Payment Acceptance Challenges

  Retailers Must Solve Payment Challenges To Create Better Customer Experiences

  March 6, 2018 | Brendan Miller

  Digital business professionals who oversee payments must navigate challenges like expanding into new geographies, optimizing omnichannel payment acceptance, and staying a step ahead of emerging...

• Report Forrester Data: Search Marketing Forecast, 2017 To 2022 (Global)

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  March 2, 2018 | Brandon Verblow

  With nearly half of every dollar spent on digital advertising going toward search, it remains the most crucial channel for marketers to get right. To assist marketers with this mission, our...

• Report Forrester Readiness Index Report: eCommerce, 2017

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  March 1, 2018 | Satish Meena

  The Forrester Readiness Index (FRI) is a holistic assessment of the eCommerce setting that provides insights for global expansion needs. The eCommerce index signifies the level of opportunity among...

• Report Forrester Data: Luxury Retail Forecast, 2017 To 2022 (Global)

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  January 8, 2018 | Michael O'Grady

  Digital channels and online sales are changing luxury shoppers' habits. Store footfall continues to decline, discounts from third-party retailers threaten brand prestige, and online shoppers tend...

• Report Forrester Data: Private Cloud Solutions Forecast, 2017 To 2022 (Global)

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  November 16, 2017 | Jennifer Adams, Lauren E. Nelson

  While public cloud's hypergrowth garners a lot of press, we expect continuing applications and opportunities for private cloud solutions. Private cloud can provide the speed to market and...

• Report Forrester Readiness Index: Digital Marketing, 2017

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  November 6, 2017 | Brandon Verblow, Sanjeev Kumar

  The Forrester Readiness Index (FRI) provides digital marketers and marketing vendors with a simple, reliable instrument to quickly make sense of a variety of market signals to aid in determining...

• Report eCommerce Trends And Outlook For Latin America

  Trends In Brazil, Argentina, And Mexico From The Latin America Online Retail Forecast, 2016 To 2021

  October 12, 2017 | Lily Varon

  With a population of over half a billion and two countries among the world's 15 largest economies, Latin America is firmly on the radar of digital business executives looking to expand their...

• Report Forrester Data: Commerce Platform Technology Forecast, 2016 To 2021 (Global)

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  September 25, 2017 | Jennifer Adams, Andy Hoar

  eCommerce is critical for companies, both to acquire new customers and to grow existing customer relationships. Enterprise commerce suites support basic capabilities like running an online catalog,...

• Report Global Mobile Banking Benchmark, 2017

  BBVA Earns The Top Spot

  July 13, 2017 | Zhi-Ying Barry, Aurelie L'Hostis, Peter Wannemacher

  To stay relevant to customers, digital banking strategy executives need to deliver useful and usable mobile banking services that not only exceed customers' current expectations but also anticipate...

• Report Global Mobile Banking Benchmark: User Experience, 2017

  Applying Forrester's Digital UX Review To 53 Mobile Banking Apps

  July 13, 2017 | Andrew Hogan, Alex Causey

  For banks, good user experience (UX) drives revenue through ongoing loyalty, deepened trust, and increased conversion, as Forrester's research has proven. But are mobile banking apps delivering...

• Report Cross-Border Services Will Help Cross-Border eCommerce Reach $627 Billion By 2022

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  June 23, 2017 | Michael O'Grady

  Cross-border shopping will make up 20% of eCommerce in 2022, with sales of $627 billion. Asia Pacific, driven by China, will become the largest eCommerce cross-border region for both imports and...

• Report Forrester Data: Online Cross-Border Retail Forecast, 2017 To 2022 (Global)

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  April 20, 2017 | Michael O'Grady

  Cross-border shopping will make up 20% of eCommerce in 2022, with sales of US$630 billion. Driven by China, Asia Pacific will become the largest cross-border eCommerce region for both imports and...