Search Results
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Report The Forrester Wave™: Cloud Hadoop/Spark Platforms, Q1 2019
The 11 Providers That Matter Most And How They Stack Up
Cloud Hadoop/Spark (HARK) platforms accelerate insights by automating the storage, processing, and accessing of big data. In our 25-criterion evaluation of HARK providers, we identified the 11 most...
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Report Now Tech: Real-Time Interaction Management, Q1 2019
Forrester's Overview Of 42 RTIM Providers
January 11, 2019 | Rusty WarnerB2C marketers can use real-time interaction management (RTIM) offerings to orchestrate contextually relevant customer experiences (CX), address customer expectations for mutual value exchanges with...
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Report The Forrester Wave™: Contract Lifecycle Management For All Contracts, Q1 2019
The 13 Providers Of CLM Solutions For All Contracts That Matter Most And How They Stack Up
January 8, 2019 | Andrew BartelsIn our 30-criteria evaluation of contract lifecycle management (CLM) providers for all contracts, we identified the 13 most significant ones — Agiloft, Apttus, CLM Matrix, Cobblestone, Concord,...
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Report How To Build The Right Portfolio Of Customer Success Services
Customer Success Management Requires More Than Just A Handful Of Dedicated Success Managers
January 4, 2019 | TJ KeittCustomer success management (CSM) keeps clients of B2B businesses on the path to renewal. Customer success managers are the clients' guides in this process, but they are merely one component in the...
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Report Now Tech: Digital Banking Engagement Platforms, Q4 2018
Forrester's Overview Of 31 Digital Banking Engagement Platforms Providers
December 28, 2018 | Jost HoppermannYou can use digital banking engagement platforms (DBEPs) to deliver new digital banking capabilities flexibly and rapidly, support multiple channels out of the box, and drive revenue and improve...
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Report Now Tech: Configure Price Quote Solutions, Q4 2018
Forrester's Overview Of 27 CPQ Solutions Providers
December 21, 2018 | Tom Kaneshige, John BrunoYou can use configure price quote (CPQ) solutions to shorten deal-cycle times, increase deal conversion, and improve customer experience. But to access these benefits, you'll first have to select...
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Report The Forrester Wave™: Location Intelligence Platforms, Q4 2018
Tools And Technology: The Digital Intelligence Playbook
In our 27-criterion evaluation of location intelligence platforms providers, we identified the eight most significant ones — CARTO, Esri, Galigeo, MapLarge, Near, Oracle, Pitney Bowes, and Ubimo —...
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Report Predictions 2019: Software
Software Innovation Builds Upon Cloud, Collaboration, AI, And More
Making predictions is hazardous, particularly about the future. Nevertheless, our intrepid software analyst team offers a handful of predictions about important changes in development tools and...
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Report Evaluate Industrial IoT Software Platform Pricing Models To Ensure Long-Term Fit
Simple Subscriptions Are Still Most Popular — But Newer Options May Prove More Enticing
Industrial internet-of-things (IIoT) software platforms address use cases for very large numbers of connected devices. At this scale, minor differences in unit price can make all the difference. We...
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Report Industrial IoT Platform Vendors Aren't Stealing Their Customers' Data
Before Sending Data To Any IoT Platform, Know What Questions To Ask
November 2, 2018 | Paul MillerIndustrial use cases have quickly become among the most common for the internet of things (IoT). Customers of industrial IoT (IIoT) software platforms are confused about ownership of the data they...
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Report The Forrester Wave™: Data Preparation Solutions, Q4 2018
The 10 Providers That Matter Most And How They Stack Up
October 31, 2018 | Cinny LittleIn our 18-criterion evaluation of data preparation solution providers, we identified the 10 most significant ones — ClearStory Data, Datameer, Datawatch, Oracle, Paxata, SAP, SAS, TIBCO Software,...
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Report The Forrester Wave™: API Management Solutions, Q4 2018
The 15 Providers That Matter Most And How They Stack Up
October 29, 2018 | Randy HeffnerIn our 26-criterion evaluation of API management solutions providers, we identified the 15 most significant ones — Axway, CA Technologies, Google, IBM, Microsoft, MuleSoft, Oracle, Red Hat, Rogue...
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Report The Forrester Wave™: Cloud Data Warehouse, Q4 2018
The 14 Providers That Matter Most And How They Stack Up
October 29, 2018 | Noel YuhannaCloud data warehouse (CDW) deployments are on the rise as firms look at lowering costs, supporting new accelerated insights, and simplifying data management. In our 25-criterion evaluation of CDW...
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Report Now Tech: API Management Solutions, Q4 2018
Forrester's Overview Of 22 API Management Providers
October 24, 2018 | Randy HeffnerCompanies use API management solutions to set up an API foundation for digital transformation, manage relationships with API users, and drive business value from APIs. But to access these benefits,...
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Report Now Tech: Loyalty Marketing, Q4 2018
Tools And Technology: The Customer Loyalty Playbook
October 22, 2018 | Emily CollinsYou can use loyalty marketing vendors to develop loyalty strategies, design and manage loyalty programs, and measure your loyalty marketing efforts. But to access these benefits, you'll first have...
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Report The Forrester Wave™: CRM Suites, Q4 2018
The 11 Providers That Matter Most And How They Stack Up
October 22, 2018 | Kate LeggettIn our 33-criterion evaluation of CRM suite providers, we identified the 11 most significant ones — Aptean, bpm'online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP,...
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Report The Forrester Wave™: Services Providers For Next-Generation Oracle Applications, Q4 2018
The 12 Providers That Matter Most And How They Stack Up
In our 24-criteria evaluation of services providers for next-generation Oracle applications, we identified the 12 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, DXC, IBM,...
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Report Now Tech: Services Providers For Next-Generation Oracle Applications, Q4 2018
Forrester's Overview Of 27 Services Providers For Next-Generation Oracle Applications
Buyers can use Oracle services partners for help with innovation, business change, solution implementation, and ongoing support. The landscape of providers is diverse — and changing fast....
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Report Now Tech: Content Platforms, Q3 2018
Forrester's Overview Of 37 Content Platform Providers
September 26, 2018 | Cheryl McKinnonYou can use a content platform to deliver content and process-centric apps as part of a digital business initiative, to modernize your enterprise content (ECM) strategy, or as part of an overall...
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Report The Forrester Wave™: Omnichannel Order Management Systems, Q3 2018
The 10 Providers That Matter Most And How They Stack Up
September 24, 2018 | Brendan WitcherIn our 40-criteria evaluation of omnichannel order management system (OMS) providers, we identified the 10 most significant ones — Aptos, Digital River, IBM, Jagged Peak, Kibo, Magento, Manhattan...
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Report Choose The Right CRM Solutions For Your Organization
Tools And Technology: The CRM Playbook
The CRM technology landscape is changing with the commoditization of core features, the rise of point solutions, the shift to software-as-a-service (SaaS) solutions, and the need to provide...
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Report The Nuanced World Of Cloud Adoption In Canada
September 18, 2018 | Lauren E. NelsonInfrastructure and operations (I&O) professionals shouldn't judge North American cloud adoption by the US marketplace alone. Canadian cloud adoption is strong and gaining momentum with the entrance...
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Report The Forrester Wave™: B2C Commerce Suites, Q3 2018
The 11 Providers That Matter Most And How They Stack Up
September 13, 2018 | Bruce Eppinger, John BrunoIn our 31-criterion evaluation of B2C commerce suites providers, we identified the 11 most significant ones — commercetools, Digital River, Elastic Path Software, Episerver, IBM, Kibo Commerce,...
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Report The Forrester Wave™: B2B Commerce Suites, Q3 2018
The 12 Providers That Matter Most And How They Stack Up
September 13, 2018 | John Bruno, Bruce EppingerIn our 33-criterion evaluation of B2B Commerce Suites providers, we identified the 12 most significant ones — Apttus, Episerver, Handshake, IBM, Insite Software, Intershop, Magento, Oracle,...
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Report The Forrester Wave™: Notebook-Based Predictive Analytics And Machine Learning Solutions, Q3 2018
The Nine Providers That Matter Most And How They Stack Up
In our 24-criteria evaluation of notebook-based predictive analytics and machine learning (PAML) solutions providers, we identified the nine most significant ones — Anaconda, Civis Analytics,...