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  • Jennifer Wise
  • Identity & Access Management (IAM)

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The Identity And Access Management Playbook For 2020

Evolve Your IAM Strategy For Your Digital Business

New business models have extended the identity boundaries of today's digital businesses: Security pros must manage identities and access across a variety of populations (employees, partners, and...

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  • Report Digital CX Trends, 2018

    Landscape: The Digital Customer Experience Improvement Playbook

    In our 2017 edition of this digital CX trends report, Forrester identified how technology was advancing user interfaces by adding AI enablers and how innovation labs and employee tools that support...

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