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The Retail eCommerce Playbook For 2020

The Art And Science Of Retail eCommerce

Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...

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  • Report The Consumer Tech Stack

    Our 2018 US Benchmark Data Overview Reveals The Four Forces Of Adoption
    April 5, 2018 | James McQuivey, PhD, Gina Fleming

    Humans were born to embrace the technologies we track. Coming into 2018, Forrester surveyed 110,460 online adults in 20 countries to see how much people of every type embrace technology, why they...

  • Report Market Overview: Global Payment Service Providers 2013

    November 21, 2013 | Peter Sheldon, Denee Carrington, Lily Varon

    Globalizing your eCommerce business isn't just an option anymore — in many cases, it's an imperative. However, winning global customers' online spend often means adapting to local preferred payment...

  • Report Help Your Customers Cut Through The Alternative Payments Clutter

    August 21, 2009 | Patti Freeman Evans

    Three-quarters of US online buyers have an alternative payment account. Their use of online payments represents 11% of total online payments (including credit and debit card) in 2009, and it will...

  • Report Technographics® Survey Highlights: North American Retail Online Survey, Q1 2008

    June 25, 2008 | Jacqueline Anderson

    This highlight deck summarizes the key findings from the Q1 2008 Retail Online Survey. The survey covered consumers¿ personal financial situations; online spend for various retail product...

  • Report Travel Sellers Should Adopt Alternative Payment Options

    PayPal And Bill Me Later Appeal To Travelers And Make Sense For Sellers
    February 20, 2007 | Henry H. Harteveldt

    As travel companies search for ways to grow their online bookings and their margins, many are considering alternative payment options like Bill Me Later and PayPal. Although habit and loyalty...

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