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  • Craig Le Clair

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  • Blog RPA and the Future of Work: Dystopian Views

    May 31, 2017 | Craig Le Clair

    In the past several months, I’ve given 10 talks on robotic process automation (RPA), its relationship to AI, and its future effect on jobs. These talks were mostly at tech conferences where...

  • Report The Future Of CCM: Communications-As-A-Service

    Enterprise Cloud Environments Will Orchestrate Diverse Communications Services
    May 10, 2017 | Craig Le Clair

    Customer communication has increased in volume, speed, and personalization and is now delivered from a variety of platforms and applications. Coordination of outbound communications with customers...

  • Webinar RPA Market Update, Buying Patterns, And Vendor Update

    May 4, 2017 | Craig Le Clair

    Robotic process automation (RPA) is gaining the interest of enterprises. Forrester has taken 100 inquiries on RPA in just the past six months. It's easy to see why: Enterprises are under immense...

  • Report AI Tech Marketing Meets The End Of Truth

    Five Questions Filter Truth From Fiction
    April 10, 2017 | Craig Le Clair

    Today's political discourse often questions what constitutes a fact and whether words even matter. Enter AI, a technology that has worked its way into almost every product pitch and where facts and...

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