Search Results
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Blog The Forrester Wave: Digital Experience Service Providers, Q4 2017
December 7, 2017 | Ted SchadlerIn our 23-criteria evaluation of digital experience service providers, we identified the 14 most significant ones — Accenture, Deloitte, Digitas, EPAM, Epsilon, IBM, Isobar, MRM//McCann, PwC,...
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Blog Which Digital Agency Should You Use?
November 20, 2017 | Ted SchadlerI believe most firms have an existential need for a great digital experience service provider — an agency or consultancy — that can help them design, build, and sometimes operate the...
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Report The Forrester Wave™: Digital Experience Service Providers, Q4 2017
The 14 Largest Service Providers That Matter Most And How They Stack Up
November 17, 2017 | Ted SchadlerIn our 23-criteria evaluation of digital experience service providers, we identified the 14 most significant ones — Accenture, Deloitte, Digitas, EPAM, Epsilon, IBM, Isobar, MRM//McCann, PwC,...
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Report The Top 10 Technology Trends To Watch: 2018 To 2020
Ten Trends Will Help You Maximize The Value Of Business Technology
Maximizing the value of your business technology investments requires an understanding of trends — not just as interesting reading but as vital clues to your firm's future success and, possibly,...
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Report Digital Experience Platform Trends, 2017
Landscape: The Digital Experience Delivery Playbook
Digital experience platform technology evolution has crossed a threshold in the past two years. Enterprise organizations are starting to shift to "all-in" strategies with a single vendor for their...
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Report The Forrester Wave™: Digital Experience Platforms, Q3 2017
Oracle Leads An Evolving Market With A Balance Of Product And Platform
In our 28-criteria evaluation of digital experience platform providers, we identified the 14 most significant ones — Acquia, Adobe, BloomReach, Episerver, IBM, Liferay, Magento, OpenText, Oracle,...
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Blog Accenture Joins The Apple Enterprise Train
August 29, 2017 | Ted SchadlerTo be successful in the enterprise, Apple needs to find partners that can build complex, end-to-end mobile solutions. In 2014, IBM was the first tech giant to do a deal to bring Apple’s development...
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Report Vendor Landscape: Digital Experience Service Providers, 2017
Master The Messy Market Of Digital Agencies And Consultancies By Focusing On Their Capabilities, Culture, And Commitments
July 27, 2017 | Ted SchadlerNine of 10 companies turn to digital agencies, consultancies, and technology implementers to design, build, and manage their digital customer experiences. But with hundreds of these diverse...
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Report Our Favorite Mobile Websites, And How They Did It
Five Case Studies Show How To Reinvent Your Mobile Website
July 21, 2017 | Danielle Jessee, Ted SchadlerFew customers and even fewer prospects will use your app — but they will visit your website on their phones. Alas, when they arrive, their experience pales in comparison to your app — and even your...
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Report Unlock Personalization's Potential With Help From Service Providers
Personalization Is Hard; Digital Experience Service Providers Can Help With Skills And Technologies
June 16, 2017 | Ted Schadler, Danielle JesseeAdvances in technology and customer urgency have made personalization hot again. By pulling customer data, content, and algorithmic matching engines out into a personalization architecture, firms...
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Blog Uber’s Unicorn Ponzi Scheme
June 2, 2017 | Ted SchadlerSure, I use Uber. Sometimes it's the only option, and sometimes the price justifies riding with a guy who knows less about his city than I do, and whose car cleanliness raises concerns about...
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Report Disrupt Your Business From The Outside In
Take A Blue-Sky Approach To Digital Innovation By Asking How Technology Can Deliver What Customers Value Most
What would it feel like to disrupt your industry? Better than being disrupted, we'd say. In this report, we lay out a simple orientation — we call it customer obsession — to help you imagine what...
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Report Disrupt Your Business From The Outside In
Take A Blue-Sky Approach To Digital Innovation By Asking How Technology Can Deliver What Customers Value Most
What would it feel like to disrupt your industry? Better than being disrupted, we'd say. In this report, we lay out a simple orientation — we call it customer obsession — to help you imagine what...
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Report Digital Rewrites The Rules Of Business
Digital technology dramatically improves the economics and capabilities of every business. Using hardware, software, algorithms, and the internet, it's 10-times cheaper and faster to engage...
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Report Tools, Tips, And Techniques To Build A Better Mobile Web
Best Practices: A Toolkit To Energize Discussion, Focus Investment, And Build Great Mobile Experiences
As we described in our report "Reinvent The Web To Win The Mobile Moment," few customers and even fewer prospects will use your app — but they will visit your website on their phones. Alas, when...
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Report Unleash Your Digital Predator
Today's customers — consumers and businesses — expect to integrate your products and services into their digital world. Your employees do, too. CIOs who fail to reshape their business as...
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Webinar Reinvent The Web To Win The Mobile Moment
March 2, 2017 | Ted Schadler, Danielle JesseeFew customers and even fewer prospects will use your app — but they will visit your website on their phones. Alas, when they arrive, their experience — even on your new responsive site...
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Report The Top Emerging Technologies For Digital Predators
CIOs must constantly evaluate an array of emerging technologies and determine where to incubate and where to increase investment. While the choices are as individual as the companies, the...
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Report Accelerate Digital Innovation Through A Business Technology Partnership
The days of monolithic applications running in data centers, waterfall software development with two releases a year, and business executives throwing endless lists of "must-have" features over the...