Search Results
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Report Top 10 Trends That Will Shape Modern Infrastructure And Operations In 2020
Landscape: The Modern Technology Operations Playbook
December 6, 2019 | Charles BetzInfrastructure and operations (I&O) professionals have never been under more pressure to change. From cloud-native approaches to product teams and DevOps, the challenges just keep coming, and many...
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Report Accelerate Open Innovation Via Corporate Venture Capital
The Do's And Don'ts Of Building A Startup Ecosystem
December 6, 2019 | Nigel FenwickDigital leaders are tasked with accelerating innovation across the enterprise. The build vs. buy decision applies to innovation as well as software. Buying innovation by investing in startups can...
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Report The Employee Experience Bill Of Rights In The Era Of AI And Automation
Guaranteeing Rights For Employees Ensures Relative Calm For Companies
December 5, 2019 | J. P. Gownder, Samuel SternThe threat of automation and the consequent uncertainty of their long-term relevance have employees on edge. Rightfully so, as most companies haven't taken the necessary steps to reassure their...
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Report Microsoft Is About To Shake Up Low-Code Platforms
Determine Power Apps' Place In Your App Dev Strategy Now
The low-code development market is red hot as enterprises seek new ways to build more software more quickly. About 100 vendors are jockeying for dominance, but a new sheriff just came to town....
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Report Forrester Infographic: Manufacturing Firms Look Beyond Core IT For Digital Capabilities
December 2, 2019 | Ashutosh SharmaIn April and May of 2019, Forrester surveyed 450 leaders in various manufacturing disciplines across five countries in Asia Pacific to understand their priorities, barriers, and investments. We...
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Report Monetize Data Strategically: Prioritize Data And Analytics Initiatives
Intermediate Level: Process Practices For Insights-Driven Businesses
December 2, 2019 | Jennifer Belissent, Ph.D.Everyone wants to monetize their data, but the growing stream of data and analytics requests is overwhelming insights teams. Not all are equal. In a recent Forrester inquiry, a client asked, "Is a...
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Report The Top Emerging Technology Investments In Insurance In 2020
Tools And Technology: The Digital Insurance Strategy Playbook
December 2, 2019 | Ellen CarneyForrester interviewed more than 30 insurance business and technology decision makers to learn their tech investment priorities for 2020. This report provides insurance digital strategy...
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Report Fix Your Culture Gaps To Speed Up Digital Transformation
Beginner Level: Culture Practices For Digital Business
November 25, 2019 | Alyson ClarkeCulture is one of the biggest barriers to digital transformation. Many firms put it in the "too hard" basket, focusing on all the other aspects of digital transformation until they can't ignore it...
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Report Apply Zero Trust eXtended Principles In Your Identity And Access Management Programs
Protect Data And Boost The User Experience With A ZTX IAM Architecture, People, And Process
With the loss of a physical perimeter in protecting applications and data from external and internal threats, the "people" domain of Zero Trust eXtended (ZTX) is one of the most dynamically...
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Report The Forrester Wave™: Automated Life Insurance Underwriting Systems, Q4 2019
The 13 Providers That Matter Most And How They Stack Up
November 21, 2019 | Ellen CarneyIn our 27-criterion evaluation of automated life insurance underwriting (ALIU) providers, we identified the 13 most significant ones — Accenture, Appian, EXL, Hannover Re, iPipeline, Munich Re,...
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Report Use Strategic Roadmaps To Drive Product Portfolios
Roadmap: The Agile Software Leadership Playbook
November 19, 2019 | Margo VisitacionTo carry through on strategies that enhance customer experience, executives continually urge dev teams to deliver value faster. Sustaining this requires clear insight into strategy and assessing...
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Report Evolve Your IAM Strategy For Your Digital Business
Executive Overview: The Identity And Access Management Playbook
New business models have extended the identity boundaries of today's digital businesses: Security pros must manage identities and access across a variety of populations (employees, partners, and...
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Report Quantify The Business Value Of CRM
Business Case: The CRM Playbook
November 15, 2019 | Kate LeggettCRM initiatives must not only be technically sound but must also answer the question, "What will we get for our money?" This report describes how application development and delivery (AD&D)...
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Report Now Tech: Digital Wealth Management Platforms, Q4 2019
Forrester's Overview Of 24 Digital Wealth Management Platform Providers
November 14, 2019 | Vijay RaghavanYou can use digital wealth management platforms to improve investor experience, increase financial advisor productivity, drive profitability, and bring next-gen capabilities to your financial...
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Report Innovate Insurance With Technology
Executive Overview: The Digital Insurance Strategy Playbook
November 14, 2019 | Oliwia BerdakDigital technologies are transforming the entire value chain of insurance, opening up new distribution opportunities; altering how insurers can assess, price, and manage risks; and creating new...
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Report Key Attributes Of An Adaptive Operating Model
Develop Your Operating Model Around Strategy, Operations, And Leadership
November 12, 2019 | Gordon BarnettToo often organizations view IT transformation purely from a technology perspective. Although it's important to understand how to prioritize technology that boosts customer experiences while...
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Report The Forrester Wave™: Global Digital Experience Agencies, Q4 2019
The 14 Service Providers That Matter Most And How They Stack Up
November 12, 2019 | Ted SchadlerIn our 24-criterion evaluation of global digital experience agencies, we identified the 14 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, EPAM, IBM, Isobar, MRM//McCann,...
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Report Advance Process Automation By Keeping Automation Technologies In Their Own Lanes
RPA, DPA, Dynamic Case Management, Digital Decisioning, And AI Each Have A Distinct Role
November 11, 2019 | Rob KoplowitzProcess automation is vital for any digital transformation strategy. The problem: There are many ways to automate a business process. Robotic process automation (RPA) currently dominates the...
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Report The Forrester Wave™: Strategic Portfolio Management For Agile Organizations, Q4 2019
The Eight Providers That Matter Most And How They Stack Up
November 5, 2019 | Margo VisitacionIn our 22-criterion evaluation of strategic portfolio management (SPM) providers for Agile organizations, we identified the eight most significant ones — Aha! Labs, Atlassian, Broadcom, CollabNet...
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Report Predictions 2020: Europe
Europe Will Deliver Regulatory Leadership Amid Uncertainty
In 2020, European firms will grapple with increased volatility on both the economic and geopolitical fronts, and Germany's industrial firms, Digital China, and regulators will capitalize on the...
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Report Predictions 2020: Cloud Computing
New Hyperscale Alliances, Cloud-Native Innovations, And Security Demands Will Reshape The Cloud Battleground — Again
More than any other force, cloud computing has reshaped the business technology landscape. In 2020, cloud application, platform, infrastructure, and management vendors will battle fiercely for...
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Report Predictions 2020: The Internet Of Things
IoT Will Propel Smart Displays, 5G, Product Ransomware Attacks, Supply Chains, And New Business Models
This report shares Forrester's five 2020 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected...
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Report The Future Of Work In Insurance
Loss Estimation And Claims Handling Give Way To Deeper Customer Relationships And Digital Skills
Digital technology can perform routine tasks, such as data entry, more effectively than humans and has freed up human workers to complete other, more complex tasks. Insurers that find the right...
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Report Predictions 2020: Automation
Utilize Strike Teams To Fend Off The Automation Paradox
Automation — a diverse set of technologies ranging from robotic process automation (RPA) to continuous delivery (CD) to hybrid cloud management and beyond — is a key investment for CIOs and their...
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Report Research Overview: Security Awareness, Behavior, And Culture
A CISO's Guide To Research About The People Side Of Security
October 30, 2019 | Jinan BudgeThe people element of security has long sat on the back burner as security and risk (S&R) pros buy product after product without first solving fundamental problems. People and culture are central...