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  • Report Online Travel Agencies' Cross-Channel Experience, 2009

    An Industry Look At This Year's Best And Worst Of Cross-Channel Design
    May 22, 2009 | Adele Sage

    As part of a larger analysis of 16 firms, Forrester evaluated the cross-channel experiences of four large online travel agencies — Expedia, Orbitz, priceline.com, and Travelocity. Overall, the...

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