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  • Fraud Management

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The Governance, Risk, And Compliance Playbook For 2019

Maximize Business Performance With A World-Class GRC Program

Governance, risk, and compliance (GRC) programs are essential for protecting business value and maximizing business performance. Yet too many organizations lack well-defined GRC programs or neglect...

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  • Report Case Study: Online Retailer Uses New Fraud Detection Systems To Cut Fraud Loss Rates

    August 5, 2011 | Andras Cser

    A North American online retailer found that fraud losses ate at profits and affected the customer experience. The retailer's manual fraud management processes could not scale with the volume of its...

  • Report Technographics® Survey Highlight: Canadian Online Trust and Mobile Banking

    North American Technographics® Financial Services, Media, And Marketing Online Survey, Q3 2009 (Canada)
    December 24, 2009 | Corina Matiesanu

    This highlight deck summarizes the key findings related to online trust and mobile banking from the North American Technographics Financial Services, Media, And Marketing Online Survey, Q3 2009...

  • Report European Online Banking Holdouts Want Security Guarantees

    Net Users Still Need Security Guarantees And Incentives To Bank Online
    August 21, 2009 | Alexander Hesse, Lauriane Camus

    More than half of Western Europeans who use the Internet regularly — about 92 million — bank online. Thirty-two percent of European adults could bank online but don't do so — or have stopped doing...

  • Report The State Of Fraud In eBusiness

    eBusiness Panelists Report That 0.6% Of Orders And Transactions Are Fraudulent
    August 17, 2009 | Carrie Johnson, Elizabeth Davis

    Forrester recently surveyed its eBusiness And Channel Strategy Professional Research Panel to gauge the current landscape of fraud in the online channel. Forty percent of our panelists have seen an...

  • Report Mobile Authentication Marries Security With Convenience

    A Token-Killing Form Factor For Secure Consumer Online Banking
    November 16, 2007 | Bill Nagel

    Financial institutions seeking to expand their online and mobile banking offerings to their entire customer base face the age-old challenge of balancing security with usability. Many banks feel...

  • Report Online Banking Holdouts Still Want Security Guarantees

    European Net Users Want Security Guarantees And Incentives To Bank Online
    June 21, 2007 | Benjamin Ensor

    Some 84 million European Net users who could bank online don't do so. Only one-third of these online banking holdouts say that nothing would persuade them to adopt online banking. The remainder say...

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