Search Results
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Report The Forrester Tech Tide™: Digital Claims Management, Q4 2019
Sixteen Technologies Underpin Claims Management
October 11, 2019 | Oliwia BerdakClaims management is critical to insurers' ability to protect customers in times of duress while protecting firms' financials. To accelerate performance in claims management, carriers are...
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Report How To Succeed With Marketplace Business Models In Financial Services
Hint: Build A Collaborative Business Model Strategy
October 8, 2019 | Jacob MorganThe financial service industry is not immune to platform-driven change, of which the marketplace approach is the most likely winner. This report distills best practices from firms at the forefront...
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Report Bitcoin's Power Consumption Is Excessive — But It Doesn't Matter For Enterprise Blockchain
September 10, 2019 | Martha BennettThe issue of blockchain power consumption keeps coming up in questions from Forrester clients, and this will continue as long as we see press articles calling out the massive electricity...
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Report How To Use Platform Business Models In Financial Services
Driving Innovation With Platform-Based Strategies
August 7, 2019 | Jacob MorganPlatform business models (e.g., Alibaba, Amazon, and Apple) dramatically improve growth and drive better outcomes for customers. Platform business models also require substantial collaboration with...
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Report 2019 US Tech Budgets: Industry Outlook
CIOs Should Make Their 2019 Plans With A Solid Understanding Of What's Going On In Their Industry
February 6, 2019 | Andrew BartelsThe US tech budget outlook for 2019 is generally positive, with projected growth of 6.1% only slightly slower than its 2018 growth. But in that broad picture, different industries will face very...
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Report Distributed Ledgers And Quantum Computing: Take The Threat Seriously, But Don't Panic
Well-Architected Blockchains Are Unlikely To Be At Risk
November 30, 2018 | Martha BennettQuantum computing has the potential to do serious damage to distributed ledger technology (DLT) systems or blockchains, depending on how they're designed and what cryptography they use. But how...
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Report Predictions 2019: Distributed Ledger Technology
Continued Hype And Unrealistic Promises Drive Risk Of A Looming Blockchain Winter
Interest in distributed ledger technology (DLT — AKA blockchain) remains high as CIOs and business decision makers try to ascertain what this technology means for their organizations and what...
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Report Four Ways APIs Are Changing Banking
How Financial Services Firms Are Exploiting APIs And Open Banking
October 24, 2018 | Jacob MorganApplication programming interfaces (APIs) are cornerstone building blocks of digital business and are reframing opportunity within financial services. Digital business leaders are ideally placed to...
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Report Security Budgets 2018: Financial Services And Insurance
New Initiatives Require Security To Take An Expertise-On-Demand Approach
March 22, 2018 | Jeff PollardData breaches, regulation, stiff competition for talent, and decentralized technology spending are still major challenges for security leaders in the FSI industry. We compare the budgets of...