Search Results
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Charts & Figures Use The Building Blocks Of A Personality Framework To Develop A Bot Personality
Humanize Your Conversational Bot
October 19, 2017 | Amit Bhatia -
Charts & Figures Create An Identity And Personality Type
Humanize Your Conversational Bot
October 19, 2017 | Amit Bhatia -
Charts & Figures Many Chatbots Disappoint Today
Humanize Your Conversational Bot
October 19, 2017 | Amit Bhatia -
Charts & Figures Bring Personality To Life Through Expression
Humanize Your Conversational Bot
October 19, 2017 | Amit Bhatia -
Charts & Figures The Best Banking Apps Use Widely Recognized Graphical Symbols To Indicate Interactivity
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Axis Bank Lets Customers Choose Whether Balances Are Displayed Or Hidden On The Home Screen
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Yes Bank Provides In-Context Help
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Kotak Mahindra Bank Displays Offers In A Separate, Nonintrusive Section
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures ICICI Bank Provides Appwide Search For Easy Discoverability Of Its Features
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Axis Bank Provides A Login Button When The App Times Out
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Banks' Progress And Workflow Missteps Impede Users From Completing Banking Tasks
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Forrester Reviewed The Mobile Apps Of Seven Banks In India
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Kotak Mahindra Bank Displays Interest Rates Up Front
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures HDFC Bank's App Displays A "Secure Banking" Padlock Icon During Login
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Banks' Privacy And Trust Missteps Heighten Concerns About Whether Mobile Banking Is Safe
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Banks' Content Missteps Prevent Them From Addressing Users' Financial Needs
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures HDFC Bank's App Points Out Problems Immediately After A Customer Exits A Field
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Banks' Error-Handling Missteps Prevent Users From Recovering
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Banks' Search And Navigation Missteps Make It Difficult To Locate Key Banking Functionality
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Three Scenarios Based On Common Customer Goals When Banking On Smartphones
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Forrester Scored Each Mobile Banking App's Usability And Functionality
India Mobile Banking Benchmark: User Experience, 2017
July 25, 2017 | Amit Bhatia -
Charts & Figures Big Bazaar's Customer Service Desk Provides Value-Added Services For Customer Convenience
Case Study: A Large Retailer Jump-Starts Its CX Transformation By Focusing On Ease
May 26, 2017 | Amit Bhatia -
Charts & Figures Big Bazaar's Sit-Down Billing
Case Study: A Large Retailer Jump-Starts Its CX Transformation By Focusing On Ease
May 26, 2017 | Amit Bhatia