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The Enterprise Content Management Playbook For 2019

The ECM Playbook Is Your Guide To A Rejuvenated Program Strategy

Enterprise content management (ECM) continues to evolve, driven by new use cases and platforms. Rapid change in the technology and competitive landscape complicates businesses' objectives to grow...

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  • Report Now Tech: Digital Asset Management For Customer Experience, Q1 2019

    Forrester's Overview Of 33 Digital Asset Management Providers
    March 11, 2019 | Nick Barber

    You can use digital asset management (DAM) to reduce content recreation costs, increase operational efficiency, and improve rights management and compliance. But to realize these benefits, you'll...

  • Report Now Tech: Information Archiving, Q4 2018

    Forrester's Overview Of 24 Information Archiving Providers
    December 7, 2018 | Cheryl McKinnon

    You can use information archiving platforms to meet information governance and compliance requirements, speed responses to investigations, and build a foundation for analytics on structured and...

  • Report The Forrester Wave™: Web Content Management Systems, Q4 2018

    The 15 Providers That Matter Most And How They Stack Up
    November 15, 2018 | Mark Grannan

    In our 26-criterion evaluation of web content management system (web CMS) providers, we identified the 15 most significant ones — Acquia, Adobe, Amplience, Automattic, BloomReach, Contentful,...

  • Report Now Tech: Content Platforms, Q3 2018

    Forrester's Overview Of 37 Content Platform Providers
    September 26, 2018 | Cheryl McKinnon

    You can use a content platform to deliver content and process-centric apps as part of a digital business initiative, to modernize your enterprise content (ECM) strategy, or as part of an overall...

  • Report The Forrester Wave™: AI-Based Text Analytics Platforms, Q2 2018

    The Eight Providers That Matter Most And How They Stack Up
    June 14, 2018 | Boris Evelson

    In our 22-criteria evaluation of AI-based text analytics platforms providers, we identified the eight most significant ones — Attivio, Clarabridge, EPAM Systems, Expert System, IBM, Micro Focus,...

  • Report The Forrester Wave™: File Analytics Providers, Q2 2018

    The 11 Providers That Matter Most And How They Stack Up
    June 13, 2018 | Cheryl McKinnon

    In our 31-criteria evaluation of file analytics providers, we identified the 11 most significant ones — Active Navigation, Adlib, Concept Searching, Egnyte, IBM, Micro Focus, Nuix, OpenText, TITUS,...

  • Report The Forrester Wave™: Digital Asset Management For Customer Experience, Q2 2018

    The 13 Providers That Matter Most And How They Stack Up
    May 23, 2018 | Nick Barber

    In our 30-criteria evaluation of digital asset management (DAM) providers, we identified the 13 most significant ones — Adobe, Aprimo, Bynder, Canto, CELUM, Cognizant, MediaBeacon, Northplains,...

  • Report Vendor Landscape: Digital Experience Portals

    Ding-Dong! The Salesman's Dead — Long Live Self-Service
    October 13, 2017 | Mark Grannan

    Portal scenarios are critical to delivering secure web and mobile experiences on top of back-end and transaction systems of record. They must be part of your modern digital experience (DX) platform...

  • Report Vendor Landscape: File Analytics

    Technology Can Do The Heavy Lifting When Unmanaged Documents Need To Be Cleaned Up, Migrated, And Mined For Insights
    August 3, 2017 | Cheryl McKinnon

    Content is shifting to the cloud. Privacy regulations are causing global businesses to put compliance back on the front burner. Legacy file shares and content-heavy applications are stalling...