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The Enterprise Content Management Playbook For 2019

Executive Overview: The Content Management Playbook

Enterprise content management (ECM) continues to evolve, driven by new use cases and platforms. Rapid change in the technology and competitive landscape complicates businesses' objectives to grow...

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  • Report Keep API Strategy On Track With An API Taxonomy

    Taxonomy And Portfolio Management Are Critical Foundations For API Success
    May 16, 2017 | Randy Heffner

    Application programming interfaces (APIs) underpin digital transformation by enabling Agile solutions and new business strategies. As application development and delivery (AD&D) pros create many...

  • Webinar Preparing For In-House eDiscovery: Align Vendors To Your Use Cases And Pain Points

    December 11, 2013 | Cheryl McKinnon

    Forrester data reveals that 2013 is the year that eDiscovery jumps onto the IT budget radar. Many organizations, however, have not created a culture of collaboration among key eDiscovery...

  • Webinar Five Key Trends That Will Disrupt Your Records Management Program

    June 3, 2013 | Cheryl McKinnon

    Enterprise and information architects are leading their organizations into digital-first approaches to communication, collaboration, and content creation. The records management (RM) programs and...

  • Report Five Trends Are Changing Records Management Technologies And Practices

    What Enterprise Architects Need To Know About The Shift From Records Management To Information Governance
    April 18, 2013 | Cheryl McKinnon

    Despite two decades of electronic records management (RM) evolution, fewer than 10% of enterprises admit to high levels of confidence in their approach to the governance of digital information. The...

  • Report Coming Soon: The Need To Search Video In The Enterprise

    March 18, 2011 | Leslie Owens

    Video is not a fringe format anymore. Increasingly, information workers consume video in the workplace for training purposes, technical help, and real-time communication with colleagues and...

  • Report SharePoint Partners Can Plug Taxonomy Gaps

    January 13, 2011 | Leslie Owens

    Microsoft Office SharePoint Server 2007 (MOSS 2007) has lousy metadata capabilities. If tagging content and managing taxonomies in MOSS 2007 are important to you— and they should be — consider...

  • Report Got Content? You Need Information Architects

    August 11, 2010 | Leslie Owens, Stephen Powers

    The inability to find content, a lack of compliance, and poor customer experiences all add up to real costs. If you care about getting the right information to the right people at the right time...

  • Report Topic Overview: Information Architecture

    January 13, 2010 | Gene Leganza

    Information architecture (IA) is a cornerstone of enterprise architecture (EA), but 43% of the architects we surveyed either have not yet addressed this domain or have only begun to implement what...

  • Report What Semantic Technology Means To Application Development Professionals

    Semantic Technology Is Now Ready For Increased But Focused Use
    October 2, 2009 | Dave West

    Semantic technology has been incubating for the past 10 years, but most application development professionals view it with skepticism or outright distrust, believing that the dream of semantic...

  • Report Autonomy Swallows Interwoven: What It Means To I&KM Pros

    March 12, 2009 | Tim Walters, Ph.D., Leslie Owens

    In an unexpected move, Autonomy announced in January 2009 that it will acquire Interwoven for $775 million. Interwoven's document management and Web content management (WCM) products align with...

  • Report The Critical Role Of A SharePoint Information Architecture

    It's A Blank Slate And A Chance To Get It Right This Time
    February 24, 2009 | Leslie Owens, Rob Koplowitz

    SharePoint buyers expect intuitive navigation, contextual search, and easy administration out of the box. But such benefits depend on how content is structured, labeled, and categorized, and they...

  • Report Data And Content Classification: Your Trusted Information Backbone

    January 14, 2009 | Rob Karel, Leslie Owens

    The information that powers your business — like a sales forecast or voice of the customer analysis — mixes data (such as inventory counts) and content (such as promotional strategies). Enterprises...

  • Report How To Build A High-Octane Taxonomy For ECM And Enterprise Search Systems

    November 17, 2008 | Leslie Owens

    Enterprises invest in big-ticket information management software such as search, portal, and enterprise content management (ECM) systems, in an effort to eliminate information silos and increase...

  • Report Don't Throw Away That Corporate Taxonomy Just Yet!

    Why Social Tagging Won't Replace Formal Classification
    January 30, 2008 | Leslie Owens

    Social tagging is a popular approach to organizing and finding digital content — such as Web pages, videos, and photos — on the Web. Useful on a personal level, social tagging can also benefit...

  • Report Information Classification Must Reach Beyond Knowledge Management

    There Are Many Faces Of Information Classification
    October 2, 2007 | Paul Stamp, Barry Murphy, Stephanie Balaouras

    Information and knowledge management (I&KM) professionals incorrectly assume that information classification is all about making information easier to find. This narrow vision ignores other...

  • Report Executive Q&A: Social Tagging For eBusiness

    Answers To eBusiness Professionals' Common Questions About Social Tagging
    September 28, 2007 | Sarah Rotman Epps

    Social tagging, a way for consumers to label and search for products and content on the Web, is now cropping up on mainstream eBusiness sites across industries, including retail, travel, financial...

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