Charts & Figures
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Zero Trust eXtended Ecosystem Model
April 17, 2019
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Search Results
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Report How To Implement Zero Trust Security In Europe
Large technology companies and the US Federal Government have adopted Zero Trust (ZT) as their next-generation security model. 2019 is the year that Zero Trust hits the mainstream in Europe....
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Report The CIO's Guide To 5G Connectivity And Strategy
5G Provides The Network Infrastructure To Support Business Innovation, Operational Agility, And Speed
April 12, 2019 | Dan BielerConnectivity is creeping ever deeper into our lives and business operations, while business success increasingly depends on network-enabled product and service differentiation. 5G will play a key...
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Report Seven Shifts That Will Define The Next-Generation Networking Professional
Macro Technology Trends Are Redefining The Role
April 11, 2019 | Andre KindnessIn the emerging software-driven world, the 30-year-old approach of managing the network by command-line interface has hit the end of the road. Many networking professionals wonder if software is...
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Report HIMSS19: Interoperability Will Drive More Personalization In Healthcare
Highlights From Healthcare's Largest Industry Conference In 2019
The annual Healthcare Information and Management Systems Society's (HIMSS) conference brings together the biggest names in healthcare to discuss the year's hot topics and showcases the newest...
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Report What To Consider When Exploring Passive Optical LAN
Make Accurate Comparisons With Traditional LANs When Building Your Next Network Design
January 31, 2019 | Andre KindnessThe impact of digitalization and smart offices has raised businesses' concerns about energy consumption around the globe. Some vendors are pitching passive optical LAN (POL) as a way to save up to...
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Report The Forrester Tech Tide™: Video Technologies For Customer And Employee Experience, Q1 2019
Eighteen Technologies Underpin Video Initiatives
January 30, 2019 | Nick BarberVideo is increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in video, companies are evaluating and adopting a range of contributing...
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Report China Tech Market Outlook, 2019 To 2020
2019 Will Be A Year Of Rebalancing For China's Decision Makers
January 15, 2019 | Charlie DaiTechnology spending in China will reach US$256 billion in 2019 as the Chinese government and enterprises leverage digital technologies to further drive reforms and transformations. This report...
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Report Living On The Edge: Vendors Evolve Solutions For A Distributed World
Application Locality And IoT Proliferation Compel Vendors To Look At Edge Differently
January 9, 2019 | Chris GardnerThe infrastructure market is awash in its latest churn of innovation, heavily influenced by application locality requirements and a proliferation of connected devices comprising the internet of...
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Report Scoring Our 2018 Cloud Predictions
We Were Spot-On For Three, Early On Four, And Reaching On Three
Every year, Forrester predicts what lies ahead for cloud in the year to come. But have these predictions proven true over the past year for infrastructure and operations (I&O) professionals? This...
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Report Make Room For The Autonomous Edge In Your IoT Strategy
Understand The Different Types Of Edge And How They'll Shape Your IoT Initiatives
December 12, 2018 | Paul Miller"The edge" is important in internet of things (IoT) deployments, but different domains (and vendors) offer contradictory explanations for what it is and why it demands your attention. This report...
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Report New Tech: Secure Communications, Q4 2018
Forrester's Landscape Overview Of 27 Providers
December 11, 2018 | Heidi SheyThis report presents an overview of the emerging vendors in the secure communications market. These are vendors whose offerings include a mix of encrypted messaging/text and additional...
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Report The Forrester Wave™: Global IoT Services For Connected Business Operations, Q4 2018
The 14 Providers That Matter Most And How They Stack Up
In our 27-criterion evaluation of global internet-of-things (IoT) services for connected business operations providers, we identified the 14 most significant ones — Accenture, Atos, Capgemini,...
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Report Smart City Platforms Enable The Insights-Driven City
Build A Foundation To Improve Operations And Citizen Experience
Cities leaders recognize the need to invest in infrastructure and applications to improve their operations, the services they provide constituents, and the overall experience of their citizens. New...
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Report Emerging Technology Spotlight: Businesswide Networking Fabric
Businesswide Networking Fabric Enriches Your Digital Business Value
December 3, 2018 | Andre KindnessBusinesswide networking fabrics have started to disrupt traditional networking service providers and vendors. Enterprises must understand what this disruptive technology is, when it will be mature,...
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Playbook The Contact Centers For Customer Service Playbook For 2019
Transform The Contact Center For Customer Service Excellence
Customer service is at a tipping point. Customers contact enterprises more often and via more channels; they shift between channels seamlessly and even use multiple channels simultaneously....
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Report Vendors Battle For The Heart Of The Contact Center
Landscape: The Contact Centers For Customer Service Playbook
The heart of the contact center comprises a set of complex, unintegrated technologies, which firms must leverage to deliver quality service. But application development and delivery (AD&D) pros...
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Report The Forrester New Wave™: Secure Communications, Q4 2018
The 10 Providers That Matter Most And How They Stack Up
November 19, 2018 | Heidi SheyIn Forrester's evaluation of the emerging market for secure communications, we identified the 10 most significant providers in the category — CellTrust, Dispel, KoolSpan, SafeChats, SaltDNA, Silent...
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Report Predictions 2019: Cloud Computing
Cloud Comes Of Age As The Foundation For New Digital Application Platforms, Both Inside And Outside The Data Center
Public cloud adoption is mainstream today, but only a small fraction of core business applications run in a public or private cloud. In 2019, a major transformation of legacy apps using powerful...
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Report The Q4 Global Tech Market Outlook For 2018 To 2019
2019 Will See Good Growth But Also Risks Coming Off The Highs Of 2018
October 26, 2018 | Andrew BartelsDespite threats of trade wars, Brexit uncertainties, Turkey's meltdown, and other disruptions, 2018 is turning out to be a very good year for the global tech market. While some of the positives...
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Report Leverage IoT Device OS To Boost Digital Transformation
Choose An Internet Of Things Device Operating System To Bridge Physical Operations And Digital Businesses
October 17, 2018 | Charlie DaiThe operating system (OS) running on a wide range of internet of things (IoT) devices, such as sensors, home appliances, industrial gateways, and edge devices, is a fundamental building block of...
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Report The Forrester Wave™: Cloud Contact Centers, Q3 2018
The 11 Providers That Matter Most And How They Stack Up
September 25, 2018 | Art SchoellerIn our 32-criterion evaluation of cloud contact center providers, we identified the 11 most significant ones — 8x8, Aspect, Avaya, Cisco, Enghouse Interactive, Five9, Genesys, NewVoiceMedia, NICE...
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Report Zero Trust Outside The Wire: Combatting Cyber Influence And Espionage Threats
Computational Propaganda, Fake News, And Viral Videos Represent A New Type Of Business Attack With Devastating Consequences
Direct cyberattacks that take a bank offline or steal millions of customer records are alarming, but there's an even larger, more dangerous specter of attacks security leaders are unprepared to...
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Report European Tech Market Outlook For 2018 To 2019
3% Growth Lags Behind The US's 6% In 2018, With A Continued Slowdown To 0.8% In 2019
September 13, 2018 | Andrew BartelsEuropean business and government CIOs enjoyed better-than-expected economic conditions in 2017, which encouraged decent growth of almost 4% in 2017 tech budgets. But the second half of 2018 and...
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Report Defend Your Digital Business From Cyberattacks Using Forrester's Zero Trust Model
Executive Overview: The Security Architecture And Operations Playbook
In today's threat landscape, skilled, organized, well-funded cybercriminals are working to steal your data — the lifeblood of your digital business — in pursuit of economic, political, or military...
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Webinar It’s Time To Throw Out Five Old Networking Metrics And Embrace Five New Ones
August 14, 2018 | Andre KindnessMetrics are key to using technology correctly and enabling smart business decisions. While many networking organizations have adopted new technologies, few have changed their measurements systems;...