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  • Governance Risk & Compliance (GRC)
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The Governance, Risk, And Compliance Playbook For 2019

Maximize Business Performance With A World-Class GRC Program

Governance, risk, and compliance (GRC) programs are essential for protecting business value and maximizing business performance. Yet too many organizations lack well-defined GRC programs or neglect...

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  • Report The Security Of Cryptocurrencies

    Security Must Help Business Leaders Make Risk-Based Decisions On Cryptocurrency Adoption And Implementation
    February 13, 2019 | Andras Cser, Heidi Shey, Jeff Pollard

    Many enterprises are considering the adoption of cryptocurrencies for payment. As a security and risk (S&R) professional, you're responsible for helping business leaders understand the legal and...

  • Webinar Customer Call Centers: Dos And Don'ts

    February 7, 2019 | Andras Cser

    When we have the online channels (e.g., web, mobile app, etc.) all secured, fraudsters turn to the customer call center as an avenue to commit fraud. This webinar explains key types of fraud, best...

  • Report Don't Let GDPR Derail Your Blockchain Strategy

    Distributed Ledger Technology Can Even Become Part Of GDPR Compliance Frameworks
    December 21, 2018 | Martha Bennett, Enza Iannopollo

    Striking the optimal balance between transparency and confidentiality is one of the key challenges when designing a system based on distributed ledger technology (DLT). GDPR stipulations like the...

  • Report Top Enterprise Fraud Management And Anti-Money-Laundering Trends

    Consortium, Third-Party, And Blockchain Data Integration Will Transform EFM And AML Solutions And Practices
    December 17, 2018 | Andras Cser

    While enterprise fraud management (EFM) and anti-money laundering (AML) are mature functions, regulatory pressures in Europe and advances in machine learning are rapidly and profoundly changing...

  • Webinar Privacy Concerns Cripple Attribution Measurement

    November 20, 2018 | Tina Moffett

    The marketing ecosystem is responding to increasing concerns about data ethics and privacy with tighter controls on data sharing. The impact on marketing performance measurement is severe,...

  • Webinar Top Trends Affecting Enterprise Fraud Management

    October 25, 2018 | Andras Cser

    This webinar looks at the top trends that affect the market and best practices for enterprise fraud management. We navigate through the top seven to 10 trends and provide best practices...

  • Report Don't Let Government Derail Your Customer Experience Innovation

    Six Ways That CX Pros Can Drive The Conversation On Government Relations And Customer Experience
    October 2, 2018 | TJ Keitt, Rick Parrish, Enza Iannopollo

    In the race to create great customer experience (CX), companies are pushing the envelope on data collection, employment practices, product classifications, and more. Many of these innovations...

  • Report Digital Transformation Case Studies: How 23 Companies Redesigned Their Business

    Examine Other Industries' Innovation Methods To Inform Your Transformation Strategy
    August 27, 2018 | Martin Gill

    Business leaders in every industry are launching initiatives to digitally transform their business. The task is daunting and has no clear path to success. Explore these 23 case studies —...

  • Report Your Guide To Cyberinsurance

    Examining The Market And Your Options For Covering Cyber Risk
    June 6, 2018 | Heidi Shey, Nick Hayes

    Security pros now have access to a robust, necessary, but still nebulous cyberinsurance market. Before you select a policy, you'll have to determine your company's cybervalue at risk and what kind...

  • Report Wondering Whether To Accept Cryptocurrencies? Take A Risk Management Approach

    Cryptocurrencies As A Payment Instrument Are Not For The Faint-Hearted
    March 29, 2018 | Martha Bennett

    Should your organization accept payments in Bitcoin or other cryptocurrencies? CIOs and senior tech leaders need to have an answer on hand if the topic comes up for discussion. This document...

  • Report Top Recommendations For Your Security Program, 2018

    Landscape: The S&R Practice Playbook

    Each year, Forrester outlines the most important recommendations for your security strategy for the coming 12 months. We base these recommendations on thousands of client inquiries and...

  • Report Blockchain Will Transform And Radically Improve Fraud Management And Anti-Money Laundering

    Blockchain Will Allow Financial Institutions And New Vendors To Challenge The Status Quo
    March 21, 2018 | Andras Cser, Martha Bennett

    Financial institutions (FIs) find it increasingly difficult to meet tough new anti-money laundering (AML) and enterprise fraud management (EFM) requirements while also maintaining their edge to...

  • Webinar Examining Blockchain In Anti-Money Laundering And Fraud Management

    March 14, 2018 | Andras Cser

    Use cases for blockchain have quickly expanded into security and financial crimes prevention. Blockchain offers unprecedented, distributed, consortium-based truth data to reduce identity theft,...

  • Report AI-Driven Risk Management In Insurance

    Artificial Intelligence Transforms The Industry
    March 12, 2018 | Gordon Barnett

    The insurance industry continues to be affected by emerging technologies, particularly the set of artificial intelligence (AI) technologies. For example, AI-driven risk management solutions are...

  • Report Ten Unique Solutions To Five Retail Payment Acceptance Challenges

    Retailers Must Solve Payment Challenges To Create Better Customer Experiences
    March 6, 2018 | Brendan Miller

    Digital business professionals who oversee payments must navigate challenges like expanding into new geographies, optimizing omnichannel payment acceptance, and staying a step ahead of emerging...

  • Report Equifax Exposed Two Massive Systemic Risks

    Flaws In The Data Economy Will Make Future Breaches Even More Frequent And Damaging
    December 19, 2017 | Amy DeMartine, Jeff Pollard, Heidi Shey

    In September 2017, Equifax announced a breach of sensitive personal information of 143 million US consumers, as well as consumers in the UK and Canada. The scale and scope of the breach foretell...

  • Report Predictions 2018: Be Ready To Face The Realities Behind The Blockchain Hype

    The Visionaries Will Persevere, While Those Hoping For Quick Fixes Will Give Up

    Blockchain technology may not possess the miraculous capabilities that press articles and those with software, books, or other agendas to sell have ascribed to it. But the potential is undeniable:...

  • Report Bridge The Divide Between Social Marketing And Compliance

    Social Marketing Best Practices From Financial Services, Healthcare, And Pharmaceuticals For All Marketers
    June 22, 2017 | Erna Alfred Liousas, Nick Hayes

    Adding social to your overall marketing strategy is no easy task for any company. B2C marketers in heavily regulated industries such as financial services, healthcare, and pharmaceuticals face even...

  • Webinar Anti-Money-Laundering Vendor Landscape: What's Hot?

    May 3, 2017 | Andras Cser, Nick Hayes

    Due to recent global terrorist attacks, corporate corruption, and worsening illicit markets such as drugs, guns, and human trafficking, governments realize the importance of countering criminal and...

  • Report Use The DOL Fiduciary Rule As A Catalyst For Transformation

    Let The Change It Represents Be A Catalyst For Digital Transformation
    April 10, 2017 | Davis Janowski

    Originally slated for April 10, 2017, the US Department of Labor's conflict of interest fiduciary rule has been delayed and is now scheduled to go into effect on June 9. Executives in the US wealth...

  • Report Vendor Landscape: Anti-Money-Laundering Solutions, 2017

    Digital Innovation And Stricter Regulations Reinvigorate The AML Market
    March 29, 2017 | Andras Cser, Nick Hayes

    Due to recent global terrorist attacks; corporate corruption; and worsening illicit markets such as drugs, guns, and human trafficking; governments realize the importance of countering criminal and...

  • Report The DOL Fiduciary Rule Has Momentum; Go With It

    Despite Regulatory Uncertainty, The US Retirement Plan Industry Is Changing; Don't Be Left Behind
    March 24, 2017 | Davis Janowski

    President Trump's executive order calling for a review of the Department of Labor's proposed fiduciary rule has left many in the US retirement plan industry uncertain about how to proceed or how to...