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The Governance, Risk, And Compliance Playbook For 2019

Maximize Business Performance With A World-Class GRC Program

Governance, risk, and compliance (GRC) programs are essential for protecting business value and maximizing business performance. Yet too many organizations lack well-defined GRC programs or neglect...

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  • Webinar The Beginner's Guide To Regtech And The Digital Transformation Of Compliance

    Thursday, July 11, 2019, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Renee Murphy, Alla Valente

    Digital transformation has fundamentally changed how businesses in every industry operate and deliver value to their customers. Now their compliance function must also leverage digital technology...

  • Webinar GDPR And Its Impact On Customer Service Operations — Be Prepared!

    Thursday, June 27, 2019, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Art Schoeller

    Consumers increasingly want better protection of their data, and regulators are responding. The EU's General Data Protection Regulation (GDPR) puts in place strict rules that companies must adhere...

  • Webinar Retailers And Brands Must Value Sustainability

    Thursday, June 27, 2019, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Michelle Beeson, Luis Deya

    Consumers increasingly include environmental and ethical values in their decisions to buy from brands and retailers. During this webinar, we share how consumer attitudes are changing and what...

  • Report Improve Open Banking Customer Authentication Experiences With Biometrics

    Improving Payment Security Must Not Sacrifice Customer Experience
    May 10, 2019 | Paul McKay

    The introduction of the second Payment Services Directive (PSD2) on January 13, 2018 revolutionized the European financial services industry. In 2019, financial services professionals will focus on...

  • Report Video: Protect Your Organization From Business Email Compromise (BEC) Attacks

    Watch Our Video To Understand A Real-Life BEC Attack And How To Protect Against These Frauds And Scams
    May 8, 2019 | Josh Zelonis, Andrew Hogan

    Alongside other scams, fraudsters and cybercriminals use business email compromise (BEC) attacks to convince unwitting employees to wire money, grant access to payment accounts, or share sensitive...

  • Webinar European Security Market Trends In 2019

    May 7, 2019 | Paul McKay

    Security leaders in Europe aren’t just grappling with the constantly changing security threat landscape. Budgetary pressures are starting to bite as economic growth slows down. CISOs will...

  • Report The Digital Risk Protection Market In 2019

    The First Cyber Intelligence Capability You Should Invest In
    April 19, 2019 | Josh Zelonis, Trevor Lyness

    This report is a deep dive into the digital risk protection market. We review where we see the market evolving as well as the different types of buyers and use cases for digital risk protection...

  • Report Avoid Corporate Scandal Caused By The Surveillance Economy

    A Guide For CISOs To Stop Unethical Surveillance Tactics Before They Start
    April 12, 2019 | Jeff Pollard, Claire O'Malley

    Welcome to the era of widespread personal surveillance. Organizations have joined the government in collecting, analyzing, and storing oceans of personal data. The private sector is fully engaged...

  • Report Top Recommendations For Your Security Program, 2019

    Landscape: The S&R Practice Playbook
    March 25, 2019 | Paul McKay, Jeff Pollard, Jinan Budge

    Each year, Forrester outlines the most important recommendations for your security strategy for the coming 12 months. We base these recommendations on thousands of client inquiries and...

  • Report Widen Your Risk Taxonomy To Remove Blind Spots

    Landscape: The Governance, Risk, And Compliance Playbook
    February 8, 2019 | Renee Murphy

    The way enterprises categorize risk has important implications for how they assess, measure, and treat it. Antiquated categories of risk — such as legal, operational, financial, and strategic — may...

  • Webinar Customer Call Centers: Dos And Don'ts

    February 7, 2019 | Andras Cser

    When we have the online channels (e.g., web, mobile app, etc.) all secured, fraudsters turn to the customer call center as an avenue to commit fraud. This webinar explains key types of fraud, best...

  • Webinar Data Privacy Day 2019: Forrester's Predictions For Marketing Privacy And Data Ethics

    January 28, 2019 | Fatemeh Khatibloo

    While 2018 was a major year for the marketing-privacy ecosystem, 2019 will bring even more disruption. Consumers will take the lead on enforcing privacy changes, with regulators no longer being the...

  • Report GRC Vision, 2019 To 2024

    Vision: The Governance, Risk, And Compliance Playbook
    January 25, 2019 | Renee Murphy, Christopher McClean

    Risk management professionals are used to helping steer their organizations through uncertainty, and as fast as business and technology are advancing, they should be looking five years into the...

  • Report Elevate Cybersecurity And Privacy Oversight

    Intermediate Level: Oversight For Cybersecurity And Privacy
    January 25, 2019 | Paul McKay, Renee Murphy, Nick Hayes

    Firms with intermediate cybersecurity and privacy oversight have a solid foundation and are seeking to extend their influence in the organization. By strengthening strategy, governance, adherence...

  • Webinar Beware Of And Prepare For The Coming Data Integrity Crisis

    Companies increasingly rely on data and automated decision making to transform their business. This, however, means that the impact of a data integrity attack – where an attacker alters...

  • Report Top Research For Marketers: The Impact Of Privacy

    January 7, 2019 | Mary Pilecki, Stephanie Liu

    Privacy regulations such as the General Data Protection Regulation (GDPR) are changing companies' approaches to privacy and technology vendors' approaches to marketing and analytics. This report...

  • Report Partner With European Security Startups To Protect Your Business

    How To Capitalize On The Market's Best New Innovations
    December 28, 2018 | Paul McKay

    In addition to more-traditional venture funding, investors and governments across Europe have spent big to set up security incubators and accelerators, and their efforts have resulted in some true...

  • Report The Five Milestones To GDPR Success

    Road Map: The Data Security And Privacy Playbook
    December 24, 2018 | Enza Iannopollo

    May 25, 2018 marked the beginning of GDPR enforcement, but many firms are still behind on their compliance road map. We believe that fines and enforcement actions are just weeks ahead and that...

  • Report Now Tech: Crisis Communication And Mass Notification Solutions, Q4 2018

    Forrester's Overview Of 17 Crisis Communication And Mass Notification Providers
    December 18, 2018 | Merritt Maxim

    You can use crisis communication and mass notification solutions to improve your response to critical events and incidents that disrupt business, hamper employee productivity, or threaten physical...

  • Report Top Enterprise Fraud Management And Anti-Money-Laundering Trends

    Consortium, Third-Party, And Blockchain Data Integration Will Transform EFM And AML Solutions And Practices
    December 17, 2018 | Andras Cser

    While enterprise fraud management (EFM) and anti-money laundering (AML) are mature functions, regulatory pressures in Europe and advances in machine learning are rapidly and profoundly changing...

  • Report The State Of Data Security And Privacy: 2018 To 2019

    Benchmarks: The Data Security And Privacy Playbook
    December 5, 2018 | Heidi Shey, Enza Iannopollo

    This data-driven report outlines budgeting and spending, technology adoption plans, and other key breach, data protection, and privacy trends in global firms for 2018 through 2019. Understanding...

  • Report Get Tactical With A Dynamic GRC Road Map

    Road Map: The Governance, Risk, And Compliance Playbook
    November 30, 2018 | Nick Hayes

    GRC road maps document the practical steps needed to execute major risk and compliance initiatives. The challenge is how to plan for continued progress, knowing for certain that the risk and...

  • Report The State Of Risk Management 2018

    Benchmarks: The Governance, Risk, And Compliance Playbook
    November 30, 2018 | Christopher McClean, Trevor Lyness

    Executives must take big bets on new technologies, business models, and emerging markets to stay ahead of the fast pace of competition. With so much at stake and so many public examples of...

  • Report Set Risk And Compliance Accountability With Forrester's RASCI Tool

    Organization: The Governance, Risk, And Compliance Playbook
    November 29, 2018 | Nick Hayes

    This report helps risk professionals build and maintain an effective GRC stakeholder plan, outlining the major tasks and expectations for key leaders you will hold accountable for the success or...

  • Report Build The Business Case For GRC

    Business Case: The Governance, Risk, And Compliance Playbook
    November 29, 2018 | Nick Hayes

    The business case for governance, risk management, and compliance (GRC) efforts too often relies on the fear of costly events or regulatory action. This report helps GRC leaders elevate the...

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