Charts & Figures
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Invest: Claims Analytics
October 11, 2019
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Invest: Claims Fraud Detection
October 11, 2019
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Search Results
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Wealth Management
Future wealth management services will be more natural, personalized, and contextually relevant. Mobile experiences in wealth management will be fueled by emerging technologies and customer-focused...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Insurance
Emerging technologies will shift the traditional insurance industry to adopt new, digital practices. The accompanying PDF provides a closer look at the impact that emerging technologies will have...
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Report The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Banking
US consumers today complete a double-digit percentage of banking activities on their mobile devices. As mobile technologies advance, so will banking capabilities. Ultimately, consumers will feel as...
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Report Innovate Insurance With Technology
Executive Overview: The Digital Insurance Strategy Playbook
November 14, 2019 | Oliwia BerdakDigital technologies are transforming the entire value chain of insurance, opening up new distribution opportunities; altering how insurers can assess, price, and manage risks; and creating new...
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Report Predictions 2020: Insurance
Insurers Will Seek To Engage Customers With Their Impact Agenda
A potential recession, lackluster customer experience results, and threats from big tech are on insurance executives' minds. In 2020, they will counter this negative environment with a burst of...
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Report Predictions 2020: Wealth Management
Wealth And Investment Firms Will Get Creative To Protect Their Revenues
Wealth and investment firms are buffeted by forces largely beyond their control. In 2020, as fears over the end of the equity bull market and climate-change-related risks reach a peak, executives...
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Report The Forrester Tech Tide™: Digital Claims Management, Q4 2019
Sixteen Technologies Underpin Claims Management
October 11, 2019 | Oliwia BerdakClaims management is critical to insurers' ability to protect customers in times of duress while protecting firms' financials. To accelerate performance in claims management, carriers are...
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Report The Spotify Approach In Banking: Don't Copy It; Adapt It
How To Scale Agile By Cherry-Picking From The Spotify Approach
Born-digital firms have embraced next-generation organizational structures. The Spotify approach in particular is hogging the limelight. But what works in lean digital businesses might not be...
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Report New Tech: Robo-Advice, Q2 2019
Forrester's Landscape Overview Of 47 Robo-Advice Providers
May 3, 2019 | Oliwia BerdakBanks and investment management firms are exploring automating financial advice as a way to serve the mass affluent consumer segment and boost efficiency and productivity of advisors and...
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Report Digital Trends 2019: European Wealth And Investment Management
Maintain Your Digital Course Through Choppy Waters
April 5, 2019 | Oliwia BerdakEuropean wealth and investment firms face a host of challenges in 2019. Political uncertainty and slowing economies are driving market volatility and redemptions. As these begin to bite, firms must...
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Report Use Customer Journeys To Guide Your Digital Insurance Strategy
Processes: The Digital Insurance Strategy Playbook
Digital insurance teams are keen to digitize the entire customer life cycle. They want to cut costs and offer convenience by enabling customers to get quotes and buy, manage, and renew policies...
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Report The State Of Digital Insurance, 2019
Landscape: The Digital Insurance Strategy Playbook
February 5, 2019 | Oliwia BerdakInsurers have so far been shielded from digital disruption by an older demographic, underwriting expertise, and regulatory requirements. But these barriers are starting to fall. This report...
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Report Use Customer Journeys To Guide Your Digital Banking Strategy
Processes: The Digital Banking Strategy Playbook
Digital banking teams are keen to digitize the entire customer life cycle. They want to cut costs and offer convenience by enabling customers to research, buy, and manage loans, bank accounts,...
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Webinar 2019 Priorities: Embracing Digital In Wealth Management To Remain Relevant
Multiple forces and innovations are changing how customers globally manage and invest their money. Powered by digital technology, the wealth management industry is transforming to meet the...
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Report Forrester Analytics: Online Insurance Forecast, 2018 To 2023 (EU-7)
ForecastView Document
This report looks at the factors that drive the size and growth of the non-life insurance markets in the UK, Germany, France, Spain, Italy, the Netherlands, and Sweden. It details the size of...
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Report Tech Leaders: Guide Your Business Colleagues Through Their Digital Bank Technology Options
The Different Ways To Deliver The Technology For Digital Banking Subsidiaries Will Influence Budgets And Risk — Be Prepared
New digital banks and lenders are proliferating, with incumbents joining the ranks of fintech startups to capitalize on new digital business models. As the heads of these new ventures plot their...
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Report Needed: Fintech Expert
Focus On Scouting, Execution, And Partner Management For A Successful Fintech Strategy
September 12, 2018 | Oliwia BerdakKeen to develop successful fintech partnerships, banks and insurers are hiring expertise from venture capital and startups. While the fintech pedigree of these new hires will help with scouting,...
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Report Pick The Right Tech For Your Digital Banking Venture
Navigate The Technology Choices For Your Fintech Startup
New banking logos are proliferating, with incumbents joining the ranks of fintech startups to capitalize on new digital business models. As the heads of these new ventures and digital business...
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Report Disrupt Your Business With A Digital Venture
Use Your Fintech To Transform Your Core Business
June 13, 2018 | Oliwia BerdakTired of hitting internal obstacles and eager to grasp the digital opportunity, financial services executives are launching new digital ventures. Options range from digital-only brands to digital...
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Report Amazon Invades Banking: Here's What You Should Do
Banks Must Adapt To A Platform-Dominated World
Amazon's power to disrupt is unprecedented: The company only needs to say it's thinking about offering a particular product or service, and existing market players start sweating. So when The Wall...
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Report Disrupting Finance: Digital Insurers
Digital Insurance Startups Aim To Offer A Better Customer Experience
January 31, 2018 | Oliwia BerdakThe past few years have seen the emergence of a growing number of digital insurance startups like BIMA, Cuvva, Lemonade, Oscar, Slice, and Trōv, which use digital technologies to simplify the...