Skip to main content
90 results in Everything
 
Sort by:
Refine
  • Online Maturity Assessment

Featured content

ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

Search Results

  • Report Use Continuous Assessments To Mature Your Business Architecture, 2020

    June 30, 2020 | Gordon Barnett

    Firms with effective enterprise architecture (EA) combine talent and capabilities to solve thorny architectural challenges and advance business outcomes. In the digital era, they also need business...

  • Report Assess Your Business-Centric EA Capabilities — 2020

    Assessment: The EA Practice Playbook
    June 26, 2020 | Gordon Barnett

    Effective enterprise architecture (EA) leaders build an ecosystem that combines talent and capabilities to solve thorny architectural challenges and advance business outcomes. In the digital era,...

  • Report The Brand Experience Assessment Report

    Assessment: The Brand Experience Playbook
    June 15, 2020 | Dipanjan Chatterjee

    The modern customer has high expectations of the companies with which they do business, so brands are on the hook to deliver consistent experiences across all touchpoints. This requires firms to...

  • Report Assess Your Cloud Security Readiness

    Leverage Forrester's Custom Tool To Assess Your Cloud Security Maturity Across Six Major Technology Competencies
    May 29, 2020 | Andras Cser

    As firms migrate computing and data resources to the cloud, security remains a top concern and priority for both operational and compliance reasons. S&R professionals should use our custom tool, a...

  • Report Omnichannel Advertising Mastery Is A Journey That Starts By Looking Inward

    Assessment: The Omnichannel Advertising Playbook
    April 10, 2020 | Joanna O'Connell, David Novitzky

    B2C marketers are tasked with the difficult job of generating revenue while improving consumer ad experiences. Unfortunately, not all marketers have achieved the level of advertising maturity...

  • Report Evaluate Your Enterprise Marketing Technology Maturity To Enable Martech Planning

    Assessment: The Enterprise Marketing Technology Playbook
    February 25, 2020 | Joe Stanhope, Rusty Warner

    Delivering contextual customer experiences requires a significant investment in enterprise marketing technologies. B2C marketing professionals tasked with planning and defining enterprise marketing...

  • Report Gauge Your IT Maturity To Chart Your Transformational Technology Course

    Assessment: The IT Transformation Playbook
    February 20, 2020 | Bobby Cameron

    The age of the customer sets the context for technology-based transformation. But what specific steps will help you harness customer insights and technology-driven innovation to win, serve, and...

  • Report Gauge Your Insights-Driven Business Maturity

    The Assessment Report In The Insights-Driven Business Playbook
    February 10, 2020 | James McCormick

    Insights-driven businesses sync data, analytics, and optimization capabilities across their enterprise. They do this at unprecedented scale, unleashing a level of decision making and innovation...

  • Report The Employee Experience Maturity Assessment

    Assessment: The Employee Experience Playbook
    January 28, 2020 | David K. Johnson, Nick Monroe

    Successful employee experience (EX) initiatives start with doing the right things for the right reasons, turning small wins into momentum that lifts employee engagement and creating a virtuous...

  • Report Gauge Your Modern Technology Operations Maturity

    Assessment: The Modern Technology Operations Playbook

    Today's customers demand great experiences — fast. To satisfy them, infrastructure and operations (I&O) leaders and teams must ensure that they can continuously deliver on both innovation and...

  • Report Assess Your Cybersecurity And Privacy Maturity

    Assessment: The Cybersecurity And Privacy Playbook
    January 3, 2020 | Enza Iannopollo, Renee Murphy

    Weak cybersecurity and privacy practices reflect poorly on your company's brand, making it less attractive to customers, partners, employees, and investors. CIOs who want to drive and sustain...

  • Report Assess Your Agile Software Leadership Portfolio Management Maturity

    Assessment: The Agile Software Leadership Playbook
    December 19, 2019 | Margo Visitacion

    Strategic portfolio management (SPM) practices enable organizations to select and execute on the investments necessary to embrace Agile software leadership and a customer-obsessed operating model....

  • Report Retailers: Assess Your Digital Business Maturity

    Assessment: The Retail eCommerce Playbook
    December 16, 2019 | Fiona Swerdlow

    To evaluate their eCommerce opportunities, digital business retail professionals must conduct a level set of current strengths and weaknesses. This framework plots your organizational maturity to...

  • Report Gauge Your Marketing Innovation Maturity

    The Assessment Report In The Marketing Innovation Playbook
    November 22, 2019 | Caroline Robertson, Brigitte Majewski

    To convert your marketing function into one that leads through innovation, you need to know where to start the transformation. This report guides CMOs through Forrester's marketing innovation...

  • Report Assess And Enhance Your Modern Application Delivery Journey

    Assessment: The Modern Application Delivery Playbook
    October 16, 2019 | Diego Lo Giudice

    Customer-obsessed organizations increasingly expect application leaders to speed and scale software delivery. Many application development and delivery (AD&D) leaders know they need to improve, but...

  • Report Gauge Your ZTX Security Maturity

    Assessment: The Zero Trust Security Playbook
    October 11, 2019 | Chase Cunningham

    To convert your digital business ecosystem into a secure, Zero Trust eXtended (ZTX) ecosystem, you need to know where to start the transformation. This report guides security and risk (S&R) pros...

  • Report Gauge Your Data Security And Privacy Maturity

    Assessment: The Data Security And Privacy Playbook
    September 27, 2019 | Enza Iannopollo, Heidi Shey

    To transition from an organization that treats privacy and data security as compliance requirements to achieve the lowest possible cost, to one that champions privacy and uses its technology...

  • Report Forrester's Identity And Access Management Maturity Assessment

    Assessment: The Identity And Access Management Playbook
    September 12, 2019 | Merritt Maxim, Andras Cser

    Security leaders often struggle to understand the gaps and potential security vulnerabilities in the broad range of identity and access management (IAM) functional areas such as identity...

  • Report Gauge Your Customer Analytics Maturity

    Assessment: The Customer Analytics Playbook
    September 6, 2019 | Brandon Purcell, Emily Miller

    Customer analytics powers customer obsession by helping insights-driven businesses understand their customers and drive growth. While advanced statistical techniques form the backbone of customer...

  • Report Gauge Your Cloud Maturity

    Assessment: The Cloud Computing Playbook
    September 5, 2019 | Lauren E. Nelson, Bill Martorelli

    Cloud is no longer an option — it's inevitable. But cloud strategies differ extensively based on the context of your organization and investments. Drivers such as industry, risk tolerance, and...

  • Report Gauge Your Information Security Maturity

    Assessment: The S&R Practice Playbook
    September 4, 2019 | Renee Murphy

    Information security is a complex discipline, and CISOs are responsible for compiling a vast array of controls and standards to plot a road map for improvements. However, CISOs can't determine a...

  • Report Gauge Your CRM Maturity

    Assessment: The CRM Playbook
    August 30, 2019 | Kate Leggett

    An explosion of channels, new technologies like artificial intelligence, and demanding consumers challenge organizations to reshape the way that they target, acquire, retain, understand, and...

  • Report Gauge Your B2B eCommerce Digital Maturity

    Assessment: The B2B eCommerce Playbook
    August 27, 2019 | Joe Cicman

    As B2B C-suites increasingly demand that their companies accelerate their digital transformation efforts, digital business professionals face more pressure to show progress and benchmark their...

  • Report Gauge Your Customer Service Maturity

    Assessment: The Contact Centers For Customer Service Playbook
    August 27, 2019 | Kate Leggett, Ian Jacobs

    An explosion of channels, new technologies like artificial intelligence, and increasingly demanding consumers challenge organizations to reshape their service approach in the age of the customer....

  • Report Gauge Your GRC Program Maturity

    Assessment: The Governance, Risk, And Compliance Playbook
    August 22, 2019 | Renee Murphy, Alla Valente

    Risk management pros must objectively assess their governance, risk and compliance (GRC) program to identify gaps and highlight strengths to successfully create a road map for improvements. This...

  • 1
  • 2

Content Type

Apply

Filters

Industry