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• Webinar COVID-19's "4D" Impact On Rethinking Workforce Strategies And Technologies: Lessons From The Front Line

  Tuesday, June 30, 2020, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Mark Brandau

  COVID-19 has forced a massive rethink of workforce strategies and technologies. During this webinar, we explore the "4D" impact the pandemic has created — reviewing each of the four Ds,...

• Webinar The Culture Of An Organization Defines Its Innovation Capabilities

  Wednesday, June 10, 2020, 5:30 a.m.-6:10 a.m. Eastern time (10:30-11:10 GMT) | Dan Bieler, Ash Mukherjee

  Far from being a soft issue, culture is the toughest nut to crack. Corporate culture matters because it provides the framework for what innovation objectives employees and managers prioritize and...

• Report Now Tech: Digital Transformation Services, Q2 2020

  Forrester's Overview Of 35 Digital Transformation Services Providers

  June 1, 2020 | Nigel Fenwick

  Digital transformation has never been more urgent. But no firm can go it alone. Digital transformation services providers can help firms deliver measurable business outcomes, reduce time to achieve...

• Report The Forrester Wave™: Global SAP Services Providers, Q2 2020

  The 13 Providers That Matter Most And How They Stack Up

  May 13, 2020 | Amanda LeClair, Liz Herbert

  In our 28-criterion evaluation of global SAP services providers, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Deloitte, EY, HCL Technologies, IBM, Infosys, NTT DATA,...

• Report Now Tech: Global And Emerging Managed Security Services Providers, Q2 2020

  Forrester's Overview Of 42 Global And Emerging Managed Security Services Providers

  May 8, 2020 | Jeff Pollard, Claire O'Malley

  You can use global managed security services providers (MSSPs) to create space for security leaders, prioritize which activities the security team should focus on, and ease the challenges...

• Report The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

  The Eight Service Providers That Matter Most And How They Stack Up

  April 30, 2020 | Achim Granzen

  In our 23-criterion evaluation of internet-of-things (IoT) consultancies in Asia Pacific (AP), we identified the eight most significant ones — Accenture, Birlasoft, Capgemini, Deloitte, DXC...

• Report Now Tech: Healthcare RPA, Q2 2020

  Forrester's Overview Of 34 Healthcare RPA Providers

  April 29, 2020 | Jeff Becker

  You can use healthcare robotic process automation (RPA) to alleviate physician burnout, improve clinical outcomes, and increase revenue. But to realize these benefits, you'll first have to select...

• Report Now Tech: SAP Implementation Services Providers, Q1 2020

  Forrester's Overview Of 33 SAP Services Providers

  March 13, 2020 | Amanda LeClair, Liz Herbert

  SAP customers leverage the business and technical expertise of services partners to modernize IT operations, transform the business, and use modern delivery techniques. But to realize these...

• Report Now Tech: European Cybersecurity Incident Response Services, Q1 2020

  Forrester's Overview Of 19 European Cybersecurity Incident Response Providers

  March 10, 2020 | Paul McKay, Josh Zelonis

  You can use European cybersecurity incident response (IR) providers to help you recover from a cybersecurity breach, stress test your cybersecurity IR plan, and support post-breach remediation...

• Report Don't Buy Software Without A Services Partner At The Table

  How You Deploy Software Can Make Or Break Your Transformation — Here's How To Understand And Work Partnerships To Best Advantage

  February 28, 2020 | Ted Schadler

  Software vendors, service providers, and cloud vendors need each other to survive. Application development and delivery (AD&D) leaders need them to work well together to succeed. But how these...

• Report Now Tech: Insights-Driven Business Process Outsourcing, Q1 2020

  Forrester's Overview Of 34 Insights-Driven BPO Providers

  February 14, 2020 | Leslie Joseph, Ian Jacobs

  You can use insights-driven business process outsourcing (BPO) to enhance the value of classic BPO; apply analytics, AI, and automation in the context of customer or back-office processes; and...

• Report Now Tech: Adobe Implementation Services, Q1 2020

  Forrester's Overview Of 24 Adobe Implementation Service Providers

  February 12, 2020 | Xiaofeng Wang, Ted Schadler

  You can use Adobe implementation services to navigate the complex and growing Adobe product set, implement faster based on industry specialization, and reinvent the business. But to realize these...

• Report Now Tech: Digital Product Development Services, Q1 2020

  Forrester's Overview Of 19 Digital Product Development Service Providers

  February 11, 2020 | Nigel Fenwick

  You can use digital product development services to develop products that create new sources of customer value, boost revenue and profitability, and deliver differentiated competitive advantage....

• Report Now Tech: IoT Consultancies In Asia Pacific, Q1 2020

  Forrester's Overview Of 19 Internet Of Things Service Providers In Asia Pacific

  January 17, 2020 | Achim Granzen, Michele Pelino

  You can use internet of things (IoT) consultancies to achieve operational excellence (smart industry), secure and improve infrastructure (smart infrastructure), and improve customer experience...

• Report Now Tech: Insights Service Providers, Q1 2020

  Forrester's Overview Of 38 Insights Service Providers

  January 13, 2020 | Jennifer Belissent, PhD

  You can use insights service providers to deliver end-to-end data-to-insights-to-execution engagements, drive effective change and stakeholder management to ensure insights implementation, and...

• Report The Forrester Wave™: Digital Experience Agencies In Asia Pacific, Q4 2019

  The 14 Providers That Matter Most And How They Stack Up

  December 5, 2019 | Frederic Giron, Michael Barnes

  In our 24-criterion evaluation of digital experience (DX) agencies in Asia Pacific (AP), we identified the 14 most significant ones — Accenture, Deloitte, Digitas, EPAM, EY, IBM iX, Isobar, Ogilvy,...

• Report Now Tech: Managed IAM Services, Q4 2019

  Forrester's Overview Of 18 IAM Managed Security Services Providers

  December 2, 2019 | Merritt Maxim, Andras Cser, Sean Ryan

  You can use managed identity and access management (IAM) services providers to implement IAM faster based on prebuilt integrations and deployment models, adapt to rapidly evolving digital...

• Report The Forrester Wave™: Automated Life Insurance Underwriting Systems, Q4 2019

  The 13 Providers That Matter Most And How They Stack Up

  November 21, 2019 | Ellen Carney

  In our 27-criterion evaluation of automated life insurance underwriting (ALIU) providers, we identified the 13 most significant ones — Accenture, Appian, EXL, Hannover Re, iPipeline, Munich Re,...

• Report The Forrester Wave™: Global Digital Experience Agencies, Q4 2019

  The 14 Service Providers That Matter Most And How They Stack Up

  November 12, 2019 | Ted Schadler

  In our 24-criterion evaluation of global digital experience agencies, we identified the 14 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, EPAM, IBM, Isobar, MRM//McCann,...

• Report The Forrester Wave™: European Cybersecurity Consulting Providers, Q4 2019

  The 15 Providers That Matter Most And How They Stack Up

  October 31, 2019 | Paul McKay

  In our 21-criterion evaluation of European cybersecurity consulting providers, we identified the 15 most significant ones — Accenture, Boston Consulting Group (BCG), Capgemini, Cognizant, Deloitte,...

• Report The Forrester Wave™: Cybersecurity Consulting Services In Asia Pacific, Q4 2019

  The 10 Providers That Matter Most And How They Stack Up

  October 30, 2019 | Jinan Budge

  In our 23-criterion evaluation of cybersecurity consulting providers in Asia Pacific (AP), we identified the 10 most significant ones — Accenture, Deloitte, EY, IBM, KPMG, NTT, PwC, Tech Mahindra,...

• Report Now Tech: Cybersecurity Consulting Services In Asia Pacific, Q4 2019

  Forrester's Overview Of 18 Cybersecurity Consulting Service Providers

  October 29, 2019 | Jinan Budge

  Security and risk (S&R) leaders can use cybersecurity consulting services to reduce the time to deliver security projects, accelerate the pace of innovation, and understand diverse business models...

• Report The Forrester Tech Tide™: Modern Technology Operations, Q4 2019

  Tools And Technology: The Modern Technology Operations Playbook

  October 22, 2019 | Rich Lane, Will McKeon-White

  Modern technology operations are increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in this area, companies are evaluating and...

• Report Applying The Forrester Wave™: AI Consultancies In Asia Pacific, Q3 2019

  How To Identify The Right AI Consulting Provider For Your Business

  October 18, 2019 | Achim Granzen

  In September 2019, we published a Forrester Wave™ evaluation of AI consultancies and service providers in Asia Pacific (AP). We used 27 criteria to evaluate 10 vendors. In this report, we compile...

• Report The Forrester Wave™: Robotic Process Automation Services, Q4 2019

  The 13 Providers That Matter Most And How They Stack Up

  October 15, 2019 | Leslie Joseph, Craig Le Clair

  In our 22-criterion evaluation of robotic process automation service providers, we identified the 13 most significant global players — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY,...