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• Report Now Tech: Oracle Apps Implementation Services Providers, Q2 2020

  Forrester's Overview Of 28 Oracle Services Providers

  July 1, 2020 | Amanda LeClair, Liz Herbert

  Oracle customers can leverage apps implementation services providers to accelerate their shift to the cloud, foster innovation, and help with business disruption and change during these...

• Report The Forrester Wave™: Enterprise Insights Service Providers, Q2 2020

  The 13 Providers That Matter Most And How They Stack Up

  June 8, 2020 | Jennifer Belissent, PhD

  In our 18-criterion evaluation of enterprise insights service providers, we identified the 13 most significant ones — Accenture, Atos, Boston Consulting Group (BCG), Capgemini, Cognizant, Deloitte,...

• Report Now Tech: Digital Transformation Services, Q2 2020

  Forrester's Overview Of 39 Digital Transformation Services Providers

  June 1, 2020 | Nigel Fenwick

  Digital transformation has never been more urgent. But no firm can go it alone. Digital transformation services providers can help firms deliver measurable business outcomes, reduce time to achieve...

• Report The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

  The Eight Service Providers That Matter Most And How They Stack Up

  April 30, 2020 | Achim Granzen

  In our 23-criterion evaluation of internet-of-things (IoT) consultancies in Asia Pacific (AP), we identified the eight most significant ones — Accenture, Birlasoft, Capgemini, Deloitte, DXC...

• Report Now Tech: Healthcare RPA, Q2 2020

  Forrester's Overview Of 34 Healthcare RPA Providers

  April 29, 2020 | Jeff Becker

  You can use healthcare robotic process automation (RPA) to alleviate physician burnout, improve clinical outcomes, and increase revenue. But to realize these benefits, you'll first have to select...

• Report Now Tech: Insights-Driven Business Process Outsourcing, Q1 2020

  Forrester's Overview Of 34 Insights-Driven BPO Providers

  February 14, 2020 | Leslie Joseph, Ian Jacobs

  You can use insights-driven business process outsourcing (BPO) to enhance the value of classic BPO; apply analytics, AI, and automation in the context of customer or back-office processes; and...

• Report Now Tech: IoT Consultancies In Asia Pacific, Q1 2020

  Forrester's Overview Of 19 Internet Of Things Service Providers In Asia Pacific

  January 17, 2020 | Achim Granzen, Michele Pelino

  You can use internet of things (IoT) consultancies to achieve operational excellence (smart industry), secure and improve infrastructure (smart infrastructure), and improve customer experience...

• Report Now Tech: Insights Service Providers, Q1 2020

  Forrester's Overview Of 38 Insights Service Providers

  January 13, 2020 | Jennifer Belissent, PhD

  You can use insights service providers to deliver end-to-end data-to-insights-to-execution engagements, drive effective change and stakeholder management to ensure insights implementation, and...

• Report The IT Financial Management — AKA TBM — Technology Solution Ecosystem

  Achieve Total Cost Visibility With ITFM/TBM Technology And Services

  January 9, 2020 | Bill Martorelli

  Solutions for IT financial management (ITFM), AKA technology business management (TBM), are evolving rapidly because of the growing need for infrastructure and operations (I&O) leaders to control...

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  Webinar Read The Writing On The Wall: Data Literacy Matters

  January 8, 2020 | Jennifer Belissent, PhD

  Did you miss the recent blog "Data Literacy Matters – Do We Have To Spell It Out?!" If you did, don’t worry. We’re going to spell it out for you here. The gap between wanting to...

• Report Now Tech: Managed IAM Services, Q4 2019

  Forrester's Overview Of 18 IAM Managed Security Services Providers

  December 2, 2019 | Merritt Maxim, Andras Cser, Sean Ryan

  You can use managed identity and access management (IAM) services providers to implement IAM faster based on prebuilt integrations and deployment models, adapt to rapidly evolving digital...

• Report The Forrester Wave™: European Cybersecurity Consulting Providers, Q4 2019

  The 15 Providers That Matter Most And How They Stack Up

  October 31, 2019 | Paul McKay

  In our 21-criterion evaluation of European cybersecurity consulting providers, we identified the 15 most significant ones — Accenture, Boston Consulting Group (BCG), Capgemini, Cognizant, Deloitte,...

• Report The Forrester Wave™: Cybersecurity Consulting Services In Asia Pacific, Q4 2019

  The 10 Providers That Matter Most And How They Stack Up

  October 30, 2019 | Jinan Budge

  In our 23-criterion evaluation of cybersecurity consulting providers in Asia Pacific (AP), we identified the 10 most significant ones — Accenture, Deloitte, EY, IBM, KPMG, NTT, PwC, Tech Mahindra,...

• Report Now Tech: Cybersecurity Consulting Services In Asia Pacific, Q4 2019

  Forrester's Overview Of 18 Cybersecurity Consulting Service Providers

  October 29, 2019 | Jinan Budge

  Security and risk (S&R) leaders can use cybersecurity consulting services to reduce the time to deliver security projects, accelerate the pace of innovation, and understand diverse business models...

• Report The Forrester Tech Tide™: Modern Technology Operations, Q4 2019

  Tools And Technology: The Modern Technology Operations Playbook

  October 22, 2019 | Rich Lane, Will McKeon-White

  Modern technology operations are increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in this area, companies are evaluating and...

• Report Applying The Forrester Wave™: AI Consultancies In Asia Pacific, Q3 2019

  How To Identify The Right AI Consulting Provider For Your Business

  October 18, 2019 | Achim Granzen

  In September 2019, we published a Forrester Wave™ evaluation of AI consultancies and service providers in Asia Pacific (AP). We used 27 criteria to evaluate 10 vendors. In this report, we compile...

• Report The Forrester Wave™: Robotic Process Automation Services, Q4 2019

  The 13 Providers That Matter Most And How They Stack Up

  October 15, 2019 | Leslie Joseph, Craig Le Clair

  In our 22-criterion evaluation of robotic process automation service providers, we identified the 13 most significant global players — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY,...

• Report The Forrester Wave™: AI Consultancies, Q3 2019

  The 13 Providers That Matter Most And How They Stack Up

  September 16, 2019 | Michele Goetz

  In our 23-criterion evaluation of AI consultancies, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY, IBM, KPMG, McKinsey & Company, PwC, Tech...

• Report The Forrester Wave™: AI Consultancies In Asia Pacific, Q3 2019

  The 10 Providers That Matter Most And How They Stack Up

  September 16, 2019 | Achim Granzen

  In our 24-criterion evaluation of AI consultancies in Asia Pacific, we identified the 10 most significant ones — Absolutdata, Accenture, Cognizant, Deloitte, EY, IBM, KPMG, NEC, PwC, and Tech...

• Report The Forrester New Wave™: Workday Implementation Partners, Q3 2019

  The Nine Providers That Matter Most And How They Stack Up

  August 28, 2019 | Liz Herbert

  In Forrester's evaluation of the emerging market for Workday implementation partners, we identified the nine most significant providers — Accenture, Alight Solutions, Collaborative Solutions,...

• Report Now Tech: AI Consultancies In Asia Pacific, Q3 2019

  Forrester's Overview Of 23 AI Service Providers In Asia Pacific

  July 11, 2019 | Achim Granzen

  You can use artificial intelligence consultancies to evaluate the impact and benefits of AI, augment skills and expertise not internally available, and deploy AI-infused business solutions and...

• Report The Forrester Wave™: CX Consulting Practices: Experience Strategy And Business Transformation, Q2 2019

  The Nine Providers That Matter Most And How They Stack Up

  May 28, 2019 | TJ Keitt

  In our 30-criterion evaluation of experience strategy and business transformation providers, we identified the nine most significant ones — Accenture, Bain & Company, EY, KPMG, McKinsey & Company,...

• Report The Forrester Wave™: Microsoft Dynamics 365 Services, Q2 2019

  The 12 Providers That Matter Most And How They Stack Up

  May 21, 2019 | Leslie Joseph

  In our 23-criterion evaluation of Microsoft Dynamics 365 service providers, we identified the 12 most significant ones — Avanade, Cognizant, DXC Technology, HCL Technologies, Hitachi Solutions,...

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  Webinar Shape Your IoT Destiny With Effective Services Partnering

  IoT Opportunities For Connected Business Processes

  May 16, 2019 | Bill Martorelli, Michele Pelino

  Internet of things (IoT) service providers and their customers must form a symbiotic relationship to succeed in IoT engagements as requirements for connected business operations continue to mature....

• Report Create Employee Personas To Power EX Strategy

  May 9, 2019 | Angelina Gennis

  A well-designed employee experience (EX) makes employees feel more connected to the overall organization, motivating them to invest their time and talent in doing great work. EX professionals...