Charts & Figures
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Department Stores In The Age Of The Customer
March 4, 2019
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Department Stores Develop Into Destinations
March 4, 2019
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Department Store As Physical-Digital Hybrid
March 4, 2019
Search Results
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Blog Blockchain And Supply Chain
April 15, 2019 | George LawrieModern supply chains are faster, more dynamic, and more volatile than ever before. The digital economy thrives on scouring the globe for new markets and new sources of supply. Furthermore, agile...
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Report Prepare For Blockchain In Your Supply Chain
There's Hope Beyond The Hype
Blockchain solutions appear to promise resolution to long-term supply chain challenges such as end-to-end visibility, transparency, and intelligent fulfillment. Traditional supply chains achieve...
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Report Create A Modern Software Strategy With AI-Driven Platforms And Their Ecosystems
Vision: The SaaS Transformation Playbook
Application development and delivery (AD&D) executives struggle to achieve speed and innovation while managing cost and risk. We recommend a "Goldilocks" approach to business applications strategy...
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Blog Shapeshift Your Retail Offer With Software-Defined Stores
March 19, 2019 | George LawrieWe’ve all learned about the advantages of software-defined infrastructure. We don’t think twice about network or desktop virtualization. But what about using software to define and remotely manage...
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Blog The Future Of Department Stores
March 17, 2019 | George LawrieDepartment stores can enjoy a bright future — but to do so, they must change to survive and thrive in the face of fierce competition from brands’ direct-to-consumer initiatives. Synchronizing...
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Report The Future Of Department Stores: AD&D Imperatives
The Crucial Role Of AD&D Pros To Help Department Stores Thrive In The Age Of The Customer
March 4, 2019 | George LawrieAll retailers are trying to navigate the gap between profits, dividends, and technology-mediated relevance to customers. But department stores face special challenges — and a seemingly intractable...
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Webinar Predictions 2019: Retail
In 2019, retailers will continue to adapt to changing market conditions, evolving technology, and ever-rising customer expectations. This webinar explores how putting digital at the heart of the...
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Report Five Essential Components Of Great SaaS Governance To Balance Agility And Risk
Management: The SaaS Transformation Playbook
Software-as-a-service (SaaS) solutions foster a faster, more agile approach to application deployment — a necessity for digital business. SaaS is a major component of any digital transformation...
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Blog NRF 2019: It’s A Visionary Retail Revival
January 18, 2019 | George LawrieNRF 2019 attracted more than 800 exhibitors that demonstrated to more than 37,000 attendees. If last year’s theme was (Alexa’s) voice, this year’s show was all about computer vision driving: ...
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Report Ten Key Strategies For Pivoting Enterprise Applications To SaaS
Strategy: The SaaS Transformation Playbook
December 20, 2018 | George LawrieUsing a software-as-a-service (SaaS) model, enterprises can focus on business outcomes instead of working around technology limitations. SaaS clients enjoy faster, more flexible deployment and more...
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Report Now Tech: Product Information Distribution Services (PIDS), Q4 2018
Forrester's Overview Of 23 Product Information Distribution Service Providers
December 18, 2018 | Bruce Eppinger, George LawrieYou can use product information distribution services (PIDS) to manage data feed requirements, simplify connectivity, and improve the quality of product information. But to access these benefits,...
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Report Predictions 2019: Retail
Global Economics, Regulators, And Brand Strategies Will Shape The Year Ahead For Retailers And Brands
Digital business professionals, get ready now for a tumultuous 2019. The key: Put digital at the heart of your business strategy to navigate everything from global economic factors to the growth of...
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Report Use Apps Ecosystems: Advance Transformation
Leverage Retail Apps Ecosystems To Accelerate Transformation
October 15, 2018 | George LawrieWe've all heard about microservices and the flexibility they confer in reconfiguring business processes. But how might you orchestrate all the services and parties for a back-to-back order that you...
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Report Now Tech: Digital Supply Chain Control Tower Solutions, Q4 2018
Forrester's Overview Of 14 Control Tower Providers
October 11, 2018 | George LawrieYou can use control towers to orchestrate demand forecasts, open new routes to market, and deliver differentiating customer experiences such as subscription fulfillment. But to access these...
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Blog Modern PoS Is Both Volvo And Ferrari
October 2, 2018 | George LawrieWhose Customer Is This? All of us shop online and in stores. We are customers both of a retail brand’s eCommerce organization and of its store organization. Sometimes we buy online but, when...
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Blog Use The Power Of Predictive Analytics To Delight Retail Customers Locally
October 2, 2018 | George LawrieForrester readers sometimes ask me if machine learning can really have any relevance to retail. We start by discussing their current approach to demand management. How do they determine the...
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Report Check Out The Hidden Powers And Pitfalls Of Top POS Solution Providers
Ponder Peer Perspectives Before You Choose Your Next POS
September 11, 2018 | George LawrieChoosing and implementing a POS can be nerve-wracking: Retailers expect point of service (POS) systems to deliver compelling omnichannel customer experiences, on top of optimizing cash management...
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Blog Modern Point Of Service Is Both Volvo And Ferrari
August 2, 2018 | George LawrieWe’ve just published the all-new “The Forrester Wave: Point Of Service, Q3 2018” report — and it turns out that brands and retailers have a lot to choose from to deliver the best...
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Report The Forrester Wave™: Point Of Service, Q3 2018
The 13 Providers That Matter Most And How They Stack Up
July 31, 2018 | George LawrieIn our 25-criteria evaluation of point-of-service (POS) applications providers, we identified the 13 most significant ones — Aptos, Cegid, Diebold Nixdorf, Fujitsu, Infor, Manhattan Associates,...
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Blog Reshape Logistics With A B2Me Digital Supply Chain
July 24, 2018 | George LawrieEach Order Is Special To An Empowered Customer You’ve heard a lot of buzz about AI and blockchain reshaping logistics. Age-of-the-customer empowerment means that companies must use every...
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Report Master Digital Supply Chain For Age Of The Customer Operations Excellence
Articulate The Vision For Your Digital Supply Chain
July 9, 2018 | George LawrieDigitally disrupted industries suffer from poor inventory productivity and availability, as well as high supply chain costs. These industries include (but are not limited to) retail and consumer...
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Webinar SAP For Digital Business, Part II: The Shift To S/4HANA And Leonardo
This is the second of a two-part series. SAP — and SAP customers — are undergoing a massive shift in which speed, intelligence, and innovation are becoming the new pillars of digital...
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Webinar SAP For Digital Business, Part I: Outlook, Key Investment Areas, And The Shift To Cloud
This is the first of a two-part series. Ninety-one percent of the Forbes Global 2000 are SAP customers today, and many are loyal customers that depend on SAP to power business. Now, SAP...
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Report Now Tech: Integrated Business Planning, Q2 2018
Forrester's Overview Of 15 Integrated Business Planning Providers
April 13, 2018 | George LawrieDigital businesses can use integrated business planning (IBP) to align strategic, operational, and financial plans to improve business performance, drive superior customer service from the same...
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Report Retail Technology Investment Plans 2018
Retail Highlights From The Business And Technology Services Survey 2017
March 26, 2018 | George LawrieAs brands and retailers prepare to meet the challenge of 2018, application development and delivery (AD&D) professionals must consider their applications road map in the light of the capabilities...
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