Search Results

• Report Adoption Profile: Hosted Private Cloud In Europe, Q2 2020

  Local Providers Target Dedicated Infrastructure, Unique Scenarios, And Services

  May 29, 2020 | Paul Miller, Bill Martorelli

  Adoption of hosted private cloud continues to grow; it combines the expertise of a cloud service provider with the workload isolation of a private cloud. While some balk at its shortcomings...

• Report Now Tech: Hosted Private Cloud, Q1 2020

  Forrester's Overview Of 22 Hosted Private Cloud Providers

  March 6, 2020 | Bill Martorelli

  You can use hosted private cloud to migrate to cloud more quickly, meet the demands of unique workloads, and isolate workloads from other customers. But to realize these benefits, you'll first have...

• Report Embrace These Five Sourcing Trends For Managed Services And Cloud In 2020

  Apply New Thinking, From Service-Blocks Flexibility To Cocreation Engagements For Your Dev Teams

  March 4, 2020 | Bill Martorelli

  As the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been...

• Report Push Your MSP To Match Your Dynamic Cloud Journey

  Radical Flexibility And Evolution Hit The Services Market To Mirror The Clouds They Support

  February 20, 2020 | Bill Martorelli

  As more and more IT infrastructure and workloads shift to the cloud, so has infrastructure management. The result has been two distinct infrastructure management models, with clear similarities but...

• Report Top 10 Facts About Managed Public Cloud Services

  Hundreds Of MSPs Complement The Hyperscaler Platforms

  February 6, 2020 | Bill Martorelli

  Despite cloud's popularity, common misunderstandings plague the cloud market. To accelerate cloud journeys and fill the skill gaps, a crowded market of managed services providers (MSPs) has stepped...

• Report The IT Financial Management — AKA TBM — Technology Solution Ecosystem

  Achieve Total Cost Visibility With ITFM/TBM Technology And Services

  January 9, 2020 | Bill Martorelli

  Solutions for IT financial management (ITFM), AKA technology business management (TBM), are evolving rapidly because of the growing need for infrastructure and operations (I&O) leaders to control...

• Report IT Financial Management — AKA TBM — Will Drive IT To Focus On Business Outcomes

  IT Leaders Must Adopt ITFM For Cost Transparency And Effective IT-Business Decision Making

  October 15, 2019 | Bill Martorelli

  Spurred by the cloud and the challenges of today's IT complexity, IT financial performance has emerged as a board-level concern. IT leaders can no longer leave the analysis, management, and...

• Report Develop Cloud Metrics Using The Balanced Scorecard

  Performance Management: The Cloud Computing Playbook

  September 11, 2019 | Lauren E. Nelson, Bill Martorelli

  It's essential to craft and measure the right metrics for your cloud strategy, but doing so in business terms is probably unnatural for your technology team. Leading technology organizations use...

• Report Gauge Your Cloud Maturity

  Assessment: The Cloud Computing Playbook

  September 5, 2019 | Lauren E. Nelson, Bill Martorelli

  Cloud is no longer an option — it's inevitable. But cloud strategies differ extensively based on the context of your organization and investments. Drivers such as industry, risk tolerance, and...

• Report The Forrester Wave™: Application Modernization And Migration Services, Q3 2019

  The 14 Providers That Matter Most And How They Stack Up

  July 16, 2019 | Bill Martorelli

  In our 26-criterion evaluation of application modernization and migration services providers, we identified the 14 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM...

• Report Use Modernization And Migration Services To Speed Your Cloud Migration

  Here's How To Evaluate The New Market For Application Modernization Services

  June 4, 2019 | Bill Martorelli

  Cloud migration, an important steppingstone for digital transformation, is driving infrastructure and operations (I&O) leaders to take a new look at their modernization strategies. Today's...

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  Webinar Shape Your IoT Destiny With Effective Services Partnering

  IoT Opportunities For Connected Business Processes

  May 16, 2019 | Bill Martorelli, Michele Pelino

  Internet of things (IoT) service providers and their customers must form a symbiotic relationship to succeed in IoT engagements as requirements for connected business operations continue to mature....

• Report Get The Most Out Of IoT-Connected Business Operations Services Engagements

  Insights From The Forrester Wave™: Global IoT Services For Connected Business Operations, Q4 2018

  April 23, 2019 | Michele Pelino, Bill Martorelli

  The market for internet-of-things (IoT) professional services is robust but immature. Consequently, technology stakeholders driving connected business operations initiatives must sift through...

• Report Now Tech: Application Modernization And Migration Services, Q1 2019

  Forrester's Overview Of 42 Application Modernization And Migration Services Providers

  March 29, 2019 | Bill Martorelli

  You can use application modernization and migration services to accelerate your digital transformation journey, leveraging outside talent to address skill shortages, accelerate migration to the...

• Report Understanding The Cloud Services Provider Landscape

  Landscape: The Cloud Computing Playbook

  January 17, 2019 | Bill Martorelli, Liz Herbert

  With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...

• Report The Forrester Wave™: Global IoT Services For Connected Business Operations, Q4 2018

  The 14 Providers That Matter Most And How They Stack Up

  December 4, 2018 | Bill Martorelli, Michele Pelino

  In our 27-criterion evaluation of global internet-of-things (IoT) services for connected business operations providers, we identified the 14 most significant ones — Accenture, Atos, Capgemini,...

• Report Service Providers Up The Ante On Digital Operations With Intelligent IT Automation

  November 20, 2018 | Bill Martorelli

  Global systems integrators (GSIs) are often an entry point for advanced automation technologies that support operational processes. Major service providers are building cognitive and robotic...

• Report Make Employee Experience The Focus Of Your Managed Workplace Services Strategy

  November 19, 2018 | Bill Martorelli, David K. Johnson

  Delivering consumer-grade workplace services has become a high priority for infrastructure and operations (I&O) professionals. Historically, I&O managers have sought to provide device support at...

• Report Predictions 2019: Automation

  Automation Technologies Will Drive Success From The Service Desk To Customer Service And Beyond

  November 6, 2018 | J. P. Gownder, Craig Le Clair, Bill Martorelli

  Automation technologies — a diverse set of technologies from robotic process automation (RPA) to business process management (BPM) to artificial intelligence (AI) and beyond — are becoming a key...

• Report Predictions 2019: The Internet Of Things

  IoT's Business Promise Persists After A Consumer Reckoning

  November 6, 2018 | Michele Pelino, Frank E. Gillett, Julie A. Ask

  This report shares Forrester's 2019 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected products...

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  Webinar Can Services Firms Help You Transform To DevOps?

  September 12, 2018 | Bill Martorelli, Charles Betz

  Up to this time, global services integrators (GSIs) have been largely bystanders to the DevOps phenomenon, but now they are responding with a slew of new service offerings aimed at helping...

• Report Now Tech: Cloud Migration Technology, Q3 2018

  Forrester's Overview Of 20 Cloud Migration Technology Providers

  August 3, 2018 | Bill Martorelli, Lauren E. Nelson

  You can use cloud migration tools to balance anticipated benefits with costs, deliver high value from a lift-and-shift migration, and complement migration services from firms. But to access these...

• Report Global Systems Integrators Embrace DevOps As Both An Opportunity And A Threat

  GSIs Can Help Accelerate Your DevOps Transformation

  June 18, 2018 | Bill Martorelli, Charles Betz

  As enterprises struggle to institute development and operations (DevOps) processes throughout their organizations, they haven't had much support from their global systems integrator (GSI) partners....