Charts & Figures
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The Most Commonly Cited Examples Of AI Are Terrible
December 4, 2018
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Soon-To-Be Augmented Jobs
December 4, 2018
Search Results
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Forum Data Strategy & Insights 2019
The Insights-Driven Enterprise: Data Strategies for Business Transformation
It's time to stop drowning in data. The insights-driven enterprise is dependent on a critical, shared resource: deep pools of data. Data analytics, data governance, and data infrastructure are...
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Blog Everything I Learned About Training A Machine-Learning Model That I Learned From My Kids
December 24, 2018 | Kjell Carlsson, Ph.D.“You who are on the road must have a code that you can live by . . . teach your children well . . . and feed them on your dreams.” Graham Nash was spot-on — about machine-learning. Training a...
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Blog Augmented Intelligence Is The Key To Driving Rapid Business Value With AI
December 20, 2018 | Kjell Carlsson, Ph.D.Leveraging AI to augment human intelligence leverages the superhuman advantages of AI and the super-AI advantages of humans to drive large, tangible business value quickly. Thanks to easier...
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Report Emerging Technology Spotlight: Computer Vision
Computer Vision Gives Machines The Gift Of Sight
Thanks to massive training data sets, deep neural networks, and graphics processing units (GPUs), computers can now accurately identify objects and features in images and video. CIOs and business...
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Report Augmented Intelligence Unlocks The Intelligence In AI
The Best Way To Leverage Artificial Intelligence Is To Combine Its Superhuman Abilities With The Super-AI Abilities Of Humans
December 4, 2018 | Kjell Carlsson, Ph.D.What do fully autonomous vehicles, virtual agents, and human-like robots have in common? They're terrible role models for driving outcomes with AI, as they require big investments, take years to...
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Webinar Predictions 2019: The Future Of Healthcare
Healthcare organizations must develop raving fans to survive impending disruption from new entrants and additional market consolidation. New CX metrics, virtual care, and artificial intelligence...
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Webinar Forrester Wave™ Alert: Shortlist The Best Of 22 Machine Learning Solutions For Your Enterprise
Machine learning is an elemental AI technology that will drive innovation for the foreseeable future. Thus, Forrester is here to help! We have published two Forrester Waves on predictive analytics...
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Report Predictions 2019: Healthcare
CX Measurement Frameworks, Virtual Care, And AI Come To The Fore
2019 will be marked by many changes in the healthcare industry. Threats to US healthcare reform loom in midterm elections, ongoing legislation battles, and Supreme Court appointments. Consolidation...
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Report The Forrester Wave™: Notebook-Based Predictive Analytics And Machine Learning Solutions, Q3 2018
The Nine Providers That Matter Most And How They Stack Up
In our 24-criteria evaluation of notebook-based predictive analytics and machine learning (PAML) solutions providers, we identified the nine most significant ones — Anaconda, Civis Analytics,...
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Report The Forrester Wave™: Multimodal Predictive Analytics And Machine Learning Solutions, Q3 2018
The 13 Providers That Matter Most And How They Stack Up
In our 24-criteria evaluation of multimodal predictive analytics and machine learning (PAML) providers, we identified the 13 most significant ones — Dataiku, Datawatch, FICO, IBM, KNIME, MathWorks,...
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Report The Forrester New Wave™: AI-Fueled Speech Analytics Solutions, Q2 2018
The 11 Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for AI-fueled speech analytics, we identified the 11 most significant providers in the category — Aspect, CallMiner, Clarabridge, Cogito, Genesys,...
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Report New Tech: AI-Fueled Speech Analytics Solutions, Q2 2018
Forrester's Landscape Overview Of 31 Providers
The introduction of artificial intelligence (AI) technologies into speech analytics has turned this once-quiet backwater of the customer service world into a growing market for customer insight...
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Blog Five Best Practices To Scale Data Science Across The Enterprise
June 5, 2018 | Kjell Carlsson, Ph.D.Nearly all firms want to do more with data science. However, executives and data scientists alike are frustrated by the difficulty of turning new initiatives into business impact at scale. Outside...
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Report Best Practices: Scaling Data Science Across The Enterprise
Processes: The Customer Analytics Playbook
May 29, 2018 | Kjell Carlsson, Ph.D.Executives and data scientists alike are frustrated by the challenges of turning new data science initiatives into business impact at scale. To successfully scale data science, firms need to better...
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Webinar Accelerate The Advanced Analytics Journey In Healthcare
May 2, 2018 | Kjell Carlsson, Ph.D., Alex KramerHealthcare organizations need insights to reduce costs and improve outcomes for their customers. But they’ve struggled to move beyond basic retrospective analytics to drive insights with...
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Report Now Tech: Predictive Analytics And Machine Learning Solutions, Q2 2018
Forrester's Overview Of 34 PAML Solution Providers
You can use predictive analytics and machine learning (PAML) solutions to help data science teams become more productive, foster collaboration, and drive business outcomes. But to access these...
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Report AI Unlocks The Business Intelligence In BI
Continuous Improvement: The Business Intelligence Playbook
Business intelligence (BI) technology is the foundation of an insights-driven business. But even enterprises committed to data-driven decision making and that utilize modern BI tools frequently...
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Report Accelerate The Advanced Analytics Journey In Healthcare
Adopt A Four-Step Approach To Improve Healthcare Outcomes And Win Customers
February 23, 2018 | Kjell Carlsson, Ph.D., Alex KramerAdvanced analytics are increasingly critical to healthcare organizations' ability to win, retain, and serve their customers. Predictive and prescriptive analytics can help healthcare organizations...
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Blog AI APIs – Dead Simple AI
October 31, 2017 | Kjell Carlsson, Ph.D.Building AI applications is hard work, but cloud vendors are making it easy by exposing simple-to-call, pay-as-you-use APIs. Want to add real-time speech recognition to your app? There’s an...
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Report AI APIs In The Cloud Are Here
Five Ways Enterprise App Dev Teams Can AI-ize Applications
Add artificial intelligence capabilities to your applications! That's what C-suite executives are increasingly telling application development and delivery (AD&D) professionals to do. And major...
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Blog Use AI-augmented Speech Analytics To Drive Growth And The Customer Experience
September 25, 2017 | Kjell Carlsson, Ph.D.Your customers are very literally telling you what they want, what they think about your products and services, and what they think about their experiences with your company. They are doing this,...
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Report Artificial Intelligence Supercharges Speech Analytics
Drive Marketing, Sales, And Service Improvements With Deeper Insights
September 18, 2017 | Kjell Carlsson, Ph.D.Enterprises can extract an unprecedented level of business insight from customer conversations thanks to new advancements in artificial intelligence (AI). A new generation of AI-enhanced speech...
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Blog Unlock The Business Value Of Data Science, AI, And Advanced Analytics
July 25, 2017 | Kjell Carlsson, Ph.D.It is the best of times, and the worst of times to be a data scientist (apologies to Charles Dickens). It is the best of times, because, like never before, we have access to data, computing power,...