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Charts & Figures
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Digital Business Models Augment Or Replace What You Already Have
December 24, 2020
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Digital Innovators Rewrite The Rules Of Business
December 24, 2020
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Digital Transformation Priorities Vary By Industry And Function
December 24, 2020
Search Results
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Webinar Case Study: Singapore's Journey To Deploying Responsible AI
Thursday, January 28, 2021, 3:30 a.m.-4:10 a.m. Eastern time (08:30-09:10 GMT) | Achim GranzenOn the heels of personal data protection acts, leading governments like Singapore’s are now turning their attention to how data is being used to generate insights and automate processes with...
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Report The State Of Cybersecurity In Indonesia
Indonesian Security Leaders Will Accelerate Their Security Transformation In 2021
Adaptiveness and CX improvements are key business priorities for firms in Indonesia in 2021, and cybersecurity will be crucial to safeguarding these priorities. Indonesia is in the early stages of...
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Webinar AI Drives The Evolution Of Technology And Data Governance In 2021
January 14, 2021 | Achim GranzenThe increase of data aggregated by companies, a heightened awareness of data privacy by consumers, and the introduction of government frameworks has made strong data governance a priority for...
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Webinar CIO Predictions 2021
Get Ahead Of 2021
Forrester predicted major uncertainty in 2020, and we were right. CIOs and other tech leaders who prepared for uncertainty are adapting more easily during the pandemic. With 2021 right around the...
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Report Digital Rewrites The Rules Of Business
Vision: The Digital Business Playbook
The pandemic reinforced how technology improves the economics and capabilities of every business. Using new digital capabilities, it is 10 times cheaper and faster to adapt your workforce, engage...
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Report The State Of Automation In Indonesia
Indonesian Firms Are Adopting Automation For Customer-Facing Processes, But Challenges Remain
Adaptiveness and customer experience (CX) improvements are key business priorities for firms in Indonesia in 2021, and automation will be a key enabler of these objectives. For 2021, Indonesian...
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Report The State Of Cloud In Malaysia
Malaysian Firms Are Adopting Cloud On Multiple Fronts
Malaysian firms see cloud computing as a key infrastructure priority for their organizations in 2021. Adoption drivers include cost-cutting, access to innovative services, and application and...
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Report Debunking Three Services Sourcing Myths
How To Align Your Sourcing Strategies To The Future Of Services
December 16, 2020 | Duncan JonesThe old plan-build-run models of services are giving way to a new services paradigm where transformation is continuous and multidimensional. To derive competitive advantage from it, CIOs need...
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Webinar Financial Services Firms: Leverage Cloud To Improve Your Adaptiveness
Financial services (FS) firms in China and across the globe are accelerating cloud adoption to improve their technology adaptiveness and address challenging global political and economic...
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Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever
Europe-Friendly Start Time
The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...
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Webinar The Future Of Japanese Banking Is Open
October 13, 2020 | Meng LiuJapan is one of the largest banking markets in the world. In recent years, we've seen a digital awakening in the banking and financial services industry driven by initiatives like open banking....
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Report Best Practices For A Customer-Obsessed Tech Transformation In Government
Drive Customer Centricity With An Adaptive Approach To Technology Management
September 24, 2020 | Dan BielerTechnology transformation is a fundamental pillar for reforming the overall workings of government. Government priorities of more citizen engagement, improved government productivity, and higher...
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Webinar The Future Of Jobs In Europe
September 21, 2020 | Dan Bieler2020 is a pivotal moment for Europe, with greater economic uncertainty, rapid technology change, and a pandemic disrupting existing working environments. The European job market will become even...
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Report From People To Products: Services Firms Offer More Software Than You Think
Business Process Accelerators Help Digitize Business Operations
August 20, 2020 | Nigel FenwickTechnology services firms build many variations of digital solutions for clients. Some vendors retain the intellectual property (IP) associated with these solutions, making it available to a...
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Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever
The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...
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Webinar The Supplier Value Management And Contract Lifecycle Management Markets
Software Categories That Will Still See Demand In The Pandemic Recession
August 12, 2020 | Andrew Bartels“Supplier value management” is Forrester’s new label for software that supports business processes for sourcing, contracting, buying, and managing supplier relationships...
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Webinar An Exec's Guide To The Internet Of Things: How To Start From Business Value
How does internet of things (IoT) technology fit into business strategy? A common mistake is to start with technology first. This webinar maps out how to put IoT in the context of business value...
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Report Research Overview: Digital Product Management
A CIO's Introduction To Developing Products In The Digital Age
July 29, 2020 | Nigel Fenwick, Randy HeffnerDigital products create new revenue and can accelerate business transformation. But trying to design and build new digital products using the same capabilities used to create and launch physical...
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Report Applying The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020
How To Identify The Right IoT Consulting Provider For Your Business
In April 2020, we published a Forrester Wave™ evaluation of internet of things (IoT) consultancies and service providers in Asia Pacific (AP). We used 23 criteria to evaluate eight vendors. In this...
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Report The Future Of The European Job Market
The Future Of Work Will Drive A More Dynamic European Job Market By 2030
July 22, 2020 | Dan Bieler2020 is a pivotal moment for Europe, with greater economic uncertainty, rapid technology change, and a pandemic disrupting existing working environments. The European job market will become even...
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Report Audio: The Long-Term Impact Of Emerging Technology On US Health Insurers
Health insurers face a rising level of uncertainty about the future of their industry. They're shifting from reactive to proactive engagement via innovative benefits while grappling with a legacy...
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Report Audio: The Long-Term Impact Of Emerging Technology On US Healthcare Providers
July 1, 2020 | Brian Hopkins, Jeff BeckerHealthcare CIOs face an unprecedented number of challenges in the coming years: extremely high costs, declining care outcomes, and exhausted employees. This report reveals the impact that emerging...
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Webinar COVID-19's "4D" Impact On Rethinking Workforce Strategies And Technologies: Lessons From The Front Line
June 30, 2020 | Mark BrandauCOVID-19 has forced a massive rethink of workforce strategies and technologies. During this webinar, we explore the "4D" impact the pandemic has created — reviewing each of the four Ds,...
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Report The Pandemic Recession Demands A Digital Response
To Adapt And Grow, Businesses Must Get Lean, Go All In On Ecosystems, And Embrace Agile At Scale
June 25, 2020 | Ted SchadlerDigital transformation was never optional. But most firms treated it that way, applying digital technology in dribs and drabs — until COVID-19 shuttered economies and forever altered the patterns...
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Report Understand The Differences Between EX And CX
Continuous Improvement: The Employee Experience Playbook
June 22, 2020 | David JohnsonMany firms run their employee experience (EX) programs using the same tools and methods that they use for their customer experience (CX). While doing this is convenient, it misses a critical point...
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