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  • Governance Risk & Compliance (GRC)
  • Consumer Technographics
  • eBusiness & Channel Strategy

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The Governance, Risk, And Compliance Playbook For 2020

Take On More Business Risk Using A World-Class GRC Program

Governance, risk, and compliance (GRC) programs give organizations the confidence to take the business risks that drive innovation and competitive advantage. Yet too many organizations lack...

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  • Report Mobile And Social Technologies Come Late To Wealth Management

    Younger Generations Are Just The First Wave Of Mobile and Social Adopters
    June 8, 2011 | Bill Doyle

    To date, traditional investment and life insurance firms have been insulated from the disruptive forces of mobile and social technologies because their best clients are older. In countries around...

  • Report What US Direct Banks Need To Do To Win Checking Account Customers

    New Financial Regulations Give Direct Banks An Unprecedented Opportunity
    September 15, 2010 | Brad Strothkamp

    Direct banks — banks with few or no branches — have exhibited their dominance over the last five or six years in getting consumers to move billions of dollars of assets into high-yield savings...

  • Report eBusiness Professionals In Financial Services: Social Media Is About More Than Just Marketing

    eBusiness Has A Key Role In The Understanding And Usage Of Social Media
    September 15, 2010 | Brad Strothkamp

    Forrester recently published an analysis of the social habits of financial service customers along with a scan of current regulations and existing social marketing efforts. Overall, social media...

  • Report Technographics® Survey Highlight: Canadian Online Trust and Mobile Banking

    North American Technographics® Financial Services, Media, And Marketing Online Survey, Q3 2009 (Canada)
    December 24, 2009 | Corina Matiesanu

    This highlight deck summarizes the key findings related to online trust and mobile banking from the North American Technographics Financial Services, Media, And Marketing Online Survey, Q3 2009...

  • Report Investment Firms Can't Ignore Social Technologies

    November 30, 2009 | Bill Doyle

    No major US investment firm has used social technologies like discussion boards to build an open investor community. But social media adoption is galloping forward, especially among online traders...

  • Report eBusiness Is The Right Channel To Go Green

    Leverage Your eBusiness To Customer And Employee Green Behavior
    September 8, 2009 | Chad Mitchell

    Consumers are being bombarded with green messaging online, in print, and on TV. Repositioning a brand to be greener is a top planning activity among marketers. Firms are trying to tap into the...

  • Report European Online Banking Holdouts Want Security Guarantees

    Net Users Still Need Security Guarantees And Incentives To Bank Online
    August 21, 2009 | Alexander Hesse, Lauriane Camus

    More than half of Western Europeans who use the Internet regularly — about 92 million — bank online. Thirty-two percent of European adults could bank online but don't do so — or have stopped doing...

  • Report Security And Data Management: What The Global eCommerce Leader Needs To Know

    An Ever-Increasing Set Of Regulations And Standards Drives Complexity
    April 23, 2009 | Brian K. Walker

    Security and data compliance are issues that can be easily ignored in the face of the next product launch or marketing campaign. But global eCommerce leaders need to take control of these issues...

  • Report Technographics® Insight: How Do US Consumers View The Role of Government Regulation With Their Primary Bank?

    April 2, 2009 | Andrew Peach

    This Technographics Insight takes a look at how US online consumers view the role of government regulation in the relationship with their primary bank provider.

  • Report Online Banking Holdouts Still Want Security Guarantees

    European Net Users Want Security Guarantees And Incentives To Bank Online
    June 21, 2007 | Benjamin Ensor

    Some 84 million European Net users who could bank online don't do so. Only one-third of these online banking holdouts say that nothing would persuade them to adopt online banking. The remainder say...

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