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  • APIs & API Management

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  • Report The New Commerce Revolution: Off With Their Heads (Or Not!)

    A Loosely Coupled API-Based Architecture Makes It All Possible
    August 13, 2019 | Joe Cicman

    If you're not fluent in headless commerce at this point, you're in a critical state, and vendor sales teams might not even talk with you. No matter your industry, competitors have figured out how...

  • Report Digital Bonding: Expand Your API Strategy Beyond REST APIs

    REST APIs Are One Of Many Mechanisms For Digital Connections With Customers And Partners
    July 25, 2019 | Randy Heffner

    Application development and delivery (AD&D) leaders pursue REST API strategy for customer and partner integration because REST helps expand ecosystems, grow market presence, and create new...

  • Report Take The Mystery Out Of AI For IT Operations (AIOps)

    Here's How To Choose Between Two Paths To AIOps
    July 17, 2019 | Rich Lane

    Infrastructure and operations (I&O) pros have struggled with visibility since the dawn of client/server, and today's atomized and ephemeral services make that worse. Fortunately, AI for IT...

  • Report How To Build A Platform Business

    Start With A Customer Problem That An API Can Solve, Then Earn Your Way To A Marketplace And Ecosystem
    June 27, 2019 | Ted Schadler, Nigel Fenwick

    Platform businesses reshape industries by using software to create new markets. But it's hard to see how by looking from the outside in. We interviewed 33 platform businesses, including DoorDash,...

  • Report All Enterprises Need (Computer) Vision

    AI Advancements Drive Valuable Use Cases As Far As The Eye Can See
    June 14, 2019 | Kjell Carlsson, Ph.D.

    Enterprises of all stripes are implementing new computer vision solutions to drive growth and operational efficiencies across a host of use cases, ranging from marketing to manufacturing. And, if...

  • Report The Forrester Wave™: Global API Strategy And Delivery Service Providers, Q2 2019

    The Nine Providers That Matter Most And How They Stack Up
    April 22, 2019 | Randy Heffner

    In our 19-criterion evaluation of global API strategy and delivery service providers, we identified the nine most significant ones — Accenture, Capgemini, Cognizant, Deloitte, IBM, Infosys, Tata...

  • Report The Forrester Wave™: Specialist API Strategy And Delivery Service Providers, Q2 2019

    The Seven Providers That Matter Most And How They Stack Up
    April 22, 2019 | Randy Heffner

    In our 19-criterion evaluation of specialist API strategy and delivery service providers, we identified the nine most significant ones — EPAM, Fresh Gravity, Hexaware Technologies, Mphasis,...

  • Report The Forrester Wave™: Intelligent Application And Service Monitoring, Q2 2019

    The 13 Providers That Matter Most And How They Stack Up
    April 18, 2019 | Rich Lane

    In our 29-criterion evaluation of intelligent application and services monitoring (IASM) providers, we identified the 13 most significant ones — BMC Software, CA Technologies, Cisco (AppDynamics),...

  • Report The CIO's Guide To 5G Connectivity And Strategy

    5G Provides The Network Infrastructure To Support Business Innovation, Operational Agility, And Speed
    April 12, 2019 | Dan Bieler

    Connectivity is creeping ever deeper into our lives and business operations, while business success increasingly depends on network-enabled product and service differentiation. 5G will play a key...

  • Report Monitoring Containerized Microservices? Elevate Your Metrics

    February 25, 2019 | Rich Lane

    As enterprises continue to rapidly adopt containerized microservices, infrastructure and operations (I&O) teams need to address the growing complexities of monitoring these highly dynamic and...

  • Report Build Technology Platforms To Accelerate Growth And Agility

    Intermediate Level: Technology Practices For Digital Business
    February 6, 2019 | Ted Schadler, Brian Hopkins

    Digital business leaders accelerating their digital presence need to engage customers consistently along every step of their journeys, gain agility and leverage from technology platforms, and blend...

  • Report The Path To Autonomous Testing: Augment Human Testers First

    Distinguishing Myth From Reality In AI-Based Autonomous Testing
    January 7, 2019 | Diego Lo Giudice

    Digital acceleration can't happen without better-quality software, and software testing matters more than ever for quality at speed. However, test automation lags, and growing complexity challenges...

  • Report Emerging Technology Spotlight: Computer Vision

    Computer Vision Gives Machines The Gift Of Sight
    December 10, 2018 | Brandon Purcell, Kjell Carlsson, Ph.D.

    Thanks to massive training data sets, deep neural networks, and graphics processing units (GPUs), computers can now accurately identify objects and features in images and video. CIOs and business...

  • Report The Forrester Wave™: API Management Solutions, Q4 2018

    The 15 Providers That Matter Most And How They Stack Up
    October 29, 2018 | Randy Heffner

    In our 26-criterion evaluation of API management solutions providers, we identified the 15 most significant ones — Axway, CA Technologies, Google, IBM, Microsoft, MuleSoft, Oracle, Red Hat, Rogue...

  • Report Four Ways APIs Are Changing Banking

    How Financial Services Firms Are Exploiting APIs And Open Banking
    October 24, 2018 | Jacob Morgan

    Application programming interfaces (APIs) are cornerstone building blocks of digital business and are reframing opportunity within financial services. Digital business leaders are ideally placed to...

  • Report Now Tech: API Management Solutions, Q4 2018

    Forrester's Overview Of 22 API Management Providers
    October 24, 2018 | Randy Heffner

    Companies use API management solutions to set up an API foundation for digital transformation, manage relationships with API users, and drive business value from APIs. But to access these benefits,...

  • Report BIAN Takes A Big Step Toward The Promise Of Standard Banking APIs

    But This Is Just The First Step On A Long Journey
    October 24, 2018 | Jost Hoppermann

    One of the key promises of the Banking Industry Architecture Network (BIAN) is to deliver broad, rich API standards for the banking industry. Banks need unambiguous, executable banking API...

  • Report Top Research For CIOs: The Platform Economy

    Every Business Can Have A Platform, But Not All Platforms Will Be Successful
    September 27, 2018 | Matthew Guarini, Ted Schadler

    Platforms will reshape every industry, delivering improved customer experiences and reshaping corporate value chains. Forrester has been researching the platform economy over the past few years,...

  • Report Europe Lays The Foundations Of Open Banking

    What The World Can Learn From The First Six Months Of Open Banking
    July 27, 2018 | Jacob Morgan

    Executives globally are focusing on open banking. Banks and payments companies in Europe implemented the early stages of PSD2 in January 2018. Different firms, and different countries, are taking...

  • Report The Top Five Emerging Technologies Security Leaders Need To Prepare For

    A CISO's Guide To Tomorrow's Ubiquitous Business Technologies
    June 21, 2018 | Jeff Pollard

    High-stakes technology implementations and digital transformations with board-level visibility are moving faster than traditional security programs can handle. CISOs need to understand the reasons...

  • Report Earn Your Place In The Platform Economy

    Adopter, Participant, Or Leader? Here's Your Blueprint For Platform Business Success
    May 8, 2018 | Ted Schadler, Nigel Fenwick

    Platform businesses reshape industries by dramatically improving the economics of integration and service delivery. You can participate in a platform economy by exposing capabilities via APIs and...

  • Report Now Tech: API Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 22 API Strategy And Delivery Service Providers
    March 21, 2018 | Randy Heffner

    Software leaders often look to API strategy and delivery services to accelerate API business strategy, multiply returns from API investments, and establish agility for fluid, unpredictable business...

  • Report BIAN Must Do More To Standardize Banking APIs

    BIAN Shows Progress Since 2016, But 2018 Will Determine Its Relevance For Banking API Standards
    March 9, 2018 | Jost Hoppermann

    Open banking and the fragmented value chain in banking have created a need for accepted API specifications for the banking industry or — even more challenging — for true broad and rich API...

  • Report Q&A: Understanding Account Aggregation

    Six Questions Every Digital Strategy Executive In Financial Services Should Know The Answer To
    March 9, 2018 | Davis Janowski, Aurelie L'Hostis

    Account aggregation is not new, but it is rapidly evolving in the face of new technology, increased need for data security, and the movement toward open banking. New account aggregation providers...

  • Report A Developer's Guide To Forrester's Strategies For API Success

    A Guided Tour Of Forrester's Research On APIs And SOA
    March 6, 2018 | Randy Heffner

    APIs are critical for digital transformation. Beyond their architectural role in app integration, APIs enable new business strategies, rapid business change, broad ecosystem connectivity, and...