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  • Report Forrester Research Online Access Forecast — Broadband, 2012 To 2017 (EU-7)

    ForecastView Spreadsheet
    April 22, 2013 | Jeff Wray

    Online households and broadband households by access platform (DSL, cable, and fiber) for the EU-7 countries of France, Germany, Italy, the Netherlands, Spain, Sweden, and the UK. Includes...

  • Report FaceTime Is The Second Coming Of Video Telephony — Again

    Skype And Others Will Benefit From Apple's New iPhone 4 Hardware
    July 21, 2010 | Ian Fogg

    Creating a successful strategy for consumer video telephony has eluded everyone bar Skype. Even the telecommunications industry itself has failed with this particular communications product:...

  • Report Technographics® Survey Highlights: European Consumer Technology Online Survey, Q4 2008

    March 4, 2009 | Olesia Klevchuk

    This highlight deck summarizes the key findings from Forrester¿s European Consumer Technology Online Survey, Q4 2008. This deck covers Home Networks, Internet connection outside of home, and...

  • Report Broadband Acquisition Hits Crunch Time In Europe

    Develop Poacher Tactics Using Word Of Mouth
    March 2, 2009 | Ian Fogg

    The broadband market is maturing quickly. Even if the economy recovers, Internet service providers (ISPs) will find it increasingly hard to acquire broadband customers. Price alone won't be...

  • Report A Deep Dive Into Europeans' Online Behavior

    Internet Use Is Up Dramatically, But Offline Media Still Holds Its Own
    June 23, 2008 | Joost van Kruijsdijk

    Forrester has surveyed European adults about their technology use for nine years. We track a wide variety of online activities relevant to consumers' daily lives, and we dive deeply into media...

  • Report Fierce Competition Will Further Drive UK Broadband Growth

    It Will Also Lead To The Industry's No.1 Challenge: Churn
    February 5, 2008 | Pete Nuthall

    Residential broadband in the UK encompasses 56% of all UK households — a little more than 15 million connections at the end of 2007. Despite growth slowing, Forrester sees a further 8 million new...

  • Report Politics Threaten Germany's Broadband Potential

    It's Historical Lack Of Competition Is Improving, But It Is Still Not Resolved
    January 8, 2008 | Pete Nuthall

    By the end of 2007, there were 16 million German broadband households — more than in any other Western European country — but this equated to only 43% of German households. Forrester predicts a...

  • Report Western European Residential Broadband Forecast: 2008 To 2013

    December 12, 2007 | Pete Nuthall

    There is still huge potential for growth in Western European residential broadband adoption, despite a slowdown in the majority of national markets. Forrester sees 44% household penetration at the...

  • Report Broadband Uptake In Europe

    November 21, 2007 | Reineke Reitsma

    European countries are not at the same level with Internet and broadband adoption. However, when looking at Internet users, the uptake of broadband is more comparable across countries: two-thirds...

  • Report Social Computing: The Role Of Telcos In User-Generated Content

    August 21, 2007 | Niek Van Veen, Paul Jackson

    Are telco attempts to break into content services misguided? No, telcos can use these content services to shore up consumer relationships, drive demand, maintain the value of communication...

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