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  • Report Now Tech: Continuous Delivery And Release Automation, Q3 2018

    July 10, 2018 | Charles Betz

    You can use continuous delivery and release automation (CDRA) offerings to automate digital pipelines, enable faster product iterations, and improve end-to-end management and visibility of the...

  • Report Now Tech: Enterprise Service Management Providers, Q3 2018

    Forrester's Overview Of 22 ESM Providers
    July 6, 2018 | Charles Betz

    Enterprise service management (ESM) offerings provide user access to enterprise business and IT services, enable creation of new solution and support workflows, and improve visibility into overall...

  • Report Now Tech: Security Automation And Orchestration (SAO), Q3 2018

    Forrester's Overview Of 17 SAO Providers
    July 5, 2018 | Joseph Blankenship

    You can use security automation and orchestration (SAO) to increase analyst capacity, shorten incident response times, and integrate disparate security technologies. But to access these benefits,...

  • Report Now Tech: Global Merchant Payment Providers, Q3 2018

    Forrester's Overview Of 31 Global Payment Providers
    July 2, 2018 | Brendan Miller

    For omnichannel retailers, accepting electronic payments is highly complex. It includes transmitting sensitive financial information, managing a diverse array of payment methods and tender types,...

  • Report Now Tech: Healthcare Analytics, Q2 2018

    Forrester's Overview Of 24 Healthcare Analytics Providers
    June 29, 2018 | Arielle Trzcinski

    You can use healthcare analytics to gain deeper customer insight, build data-driven strategies, and improve performance in value-based care initiatives. But to access these benefits, you'll first...

  • Report Now Tech: Unified Endpoint Management, Q2 2018

    Forrester's Overview Of 19 UEM Providers
    June 28, 2018 | Andrew Hewitt

    Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to more simply manage a diverse set of employee technologies, resulting in improved employee experiences,...

  • Report Now Tech: Digital Experience Development Platforms, Q2 2018

    Forrester's Overview Of 21 Digital Experience Development Platform Providers
    June 25, 2018 | Michael Facemire

    You can use a digital experience development platform (DXDP) to enable an integrated portfolio offering, provide a great development experience, and address a lust for cognitive services. But to...

  • Report Now Tech: Enterprise Container Platforms, Q2 2018

    Forrester's Overview Of 25 Enterprise Container Platform Providers
    June 25, 2018 | Charlie Dai, Dave Bartoletti

    You can use enterprise container platforms (ECPs) to speed, simplify, and automate container development and deployment. But to access these benefits, you'll first have to select from a diverse set...

  • Report Now Tech: Collaborative Work Management Tools, Q2 2018

    Forrester's Overview Of 26 Collaborative Work Management Providers
    June 22, 2018 | Margo Visitacion

    Information workers use collaborative work management (CWM) tools to collaborate on various types of digital content and manage time-sensitive project and process-related activities. But to access...

  • Report Business Designers, North America, Q2 2018

    Forrester's Overview Of Nine XD Providers Offering Human-Centered Business Design Services
    June 14, 2018 | Andrew Hogan

    You can contract with business designers — a type of experience design provider — to apply human-centered design to: 1) align C-level executives around customer needs; 2) reshape strategies and...

  • Report Specialty Designers, North America, Q2 2018

    Forrester's Overview Of 24 XD Providers Offering Human-Centered Specialty Design Services
    June 14, 2018 | Andrew Hogan

    You can contract with specialty designers — a type of XD provider — to apply human-centered design to: 1) craft experiences that use emerging technologies; 2) get to production faster; and 3) work...

  • Report Convergent Designers, North America, Q2 2018

    Forrester's Overview Of 35 XD Providers Offering Human-Centered Convergent Design Services
    June 14, 2018 | Andrew Hogan

    You can contract with convergent designers — a type of experience design provider — to apply human-centered design to: 1) bring different fields of design together; 2) shape and sell ideas using...

  • Report Now Tech: Cloud Unified Communications Providers, Q2 2018

    Forrester's Overview Of 24 Cloud Unified Communications Providers
    June 4, 2018 | Art Schoeller

    You can use cloud unified communications (UC) providers to quickly deliver critical UC capabilities to your workers, reduce or eliminate capex investments, and protect existing UC investments. But...

  • Report Now Tech: Commerce Service Providers, Q2 2018

    Forrester's Overview Of 29 Commerce Service Providers
    June 4, 2018 | Lily Varon

    Digital businesses can use commerce service providers (CSPs) to design their digital commerce strategy and ecosystem, create immersive commerce experiences, and build and integrate digital commerce...

  • Report Now Tech: EU- And UK-Based Enterprise Content Management, Q2 2018

    Forrester's Overview Of 20 EU- And UK-Based Enterprise Content Management Providers
    June 1, 2018 | Cheryl McKinnon

    You can use enterprise content management (ECM) to advance employees' engagement and knowledge sharing, improve customers' digital experience, and meet compliance obligations. But to access these...

  • Report Now Tech: B2B Commerce Suites, Q2 2018

    Forrester's Overview Of 18 B2B Commerce Suites Providers
    June 1, 2018 | John Bruno, Bruce Eppinger

    You can use B2B commerce suites to digitize buying and selling processes, provide convenient engagement for customers, personalize the buying experience, and uncover valuable customer insights. But...

  • Report Now Tech: B2C Commerce Suites, Q2 2018

    Forrester's Overview Of 19 B2C Commerce Suite Providers
    June 1, 2018 | Bruce Eppinger, John Bruno

    You can use B2C commerce suites to deliver online shopping, brand engagement, and customer service. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors...

  • Report Now Tech: Social Listening Platforms, Q2 2018

    Forrester's Overview Of 31 Social Listening Platform Providers
    May 24, 2018 | Jessica Liu

    You can use social listening platforms to accomplish messaging optimization, market research, and product innovation using social media data. But to access these benefits, you'll first have to...

  • Report Now Tech: Agile Requirements Management Tools, Q2 2018

    Forrester's Overview Of 22 Agile Requirements Management Providers
    May 22, 2018 | Margo Visitacion, Bill Seguin

    Software development teams use agile requirements management (RM) tools to connect design and development, reduce technical debt, and maintain structure while scaling Agile. But to access these...

  • Report Now Tech: Professional Services For Digital Health Transformation, Q2 2018

    Forrester's Overview Of 24 Professional Services Firms For Digital Health Transformation
    May 3, 2018 | Kate McCarthy, Alex Kramer

    You can use professional services for digital health transformation to improve customer experience, improve care and reduce costs, and drive engagement with digital experiences. But to access these...

  • Report Now Tech: Retail Associate Enablement, Q2 2018

    Forrester's Overview Of 24 Retail Associate Enablement Providers
    April 27, 2018 | Ananda Chakravarty

    You can use retail associate enablement tools to enhance the customer experience in the physical store and improve both labor and store operations efficiency. But to access these benefits, you'll...

  • Report Now Tech: DDoS Mitigation Solutions, Q2 2018

    Forrester's Overview Of 21 DDoS Migration Solutions
    April 27, 2018 | Joseph Blankenship

    You can use DDoS mitigation solutions to ensure the availability of mission-critical services, preserve brand reputation, and maintain customers' experience with your digital assets. But to access...

  • Report Now Tech: Managed Detection And Response (MDR) Services, Q2 2018

    Forrester's Overview Of 18 Managed Detection And Response Providers
    April 26, 2018 | Jeff Pollard

    You can use MDR services to offer assurance that your business is not currently compromised, to turn internal investigations over to efficient experts, or to get on-demand access to a seasoned...

  • Report Now Tech: Omnichannel Order Management Systems, Q2 2018

    Forrester's Overview Of 27 Omnichannel OMS Providers
    April 26, 2018 | Brendan Witcher

    You can use an omnichannel order management system (OMS) to provide enterprise-level inventory visibility and distributed order management, customer order management, and store fulfillment. But to...

  • Report Now Tech: Predictive Analytics And Machine Learning Solutions, Q2 2018

    Forrester's Overview Of 34 PAML Solution Providers

    You can use predictive analytics and machine learning (PAML) solutions to help data science teams become more productive, foster collaboration, and drive business outcomes. But to access these...

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