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  • Transform IT to win, serve, and retain customers
  • Jinan Budge
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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Build A Security Champions Network

    How To Integrate Security Culture Across Your Organization
    February 12, 2020 | Jinan Budge, Claire O'Malley

    Building a security culture up, down, and across the organization and engaging the multitudes of stakeholders is neither a simple task nor one that can easily be completed in the short term. This...

  • Report A CISO's Guide To Successfully Leading Change

    How To Build Support, Manage Detractors, And Navigate Politics
    January 9, 2020 | Jinan Budge

    Cybersecurity is getting ever more scrutiny from boards, execs, and customers. Many CISOs need to launch large change programs to transform their cybersecurity capabilities amidst unprecedented...

  • Report Research Overview: Security Awareness, Behavior, And Culture

    A CISO's Guide To Research About The People Side Of Security
    October 30, 2019 | Jinan Budge

    The people element of security has long sat on the back burner as security and risk (S&R) pros buy product after product without first solving fundamental problems. People and culture are central...

  • Report Instill A Security Culture By Elevating Communication

    Continuous Improvement: The S&R Practice Playbook
    October 19, 2018 | Jinan Budge, Claire O'Malley

    Traditional approaches to security communication are limited to perfunctory one-off training sessions that fail to take customers, regulators, and other external stakeholders into account and...

  • Report Transform Your Cybersecurity Capability

    How To Stay Ahead Of Rapidly Evolving Business, Technology, And Threat Landscapes
    August 2, 2018 | Jinan Budge

    As businesses become more digitized and interconnected, the impact cyberattacks have on brand value, customer trust, and physical safety increases. Yet many firms still underinvest in security,...

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