Skip to main content
59 results in Everything
 
Sort by:
Refine
  • Infrastructure & Operations
  • Enterprise Mobility
  • Andrew Hewitt

Featured content

The Employee Experience Playbook For 2020

Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm

The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...

Search Results

  • Webinar Rethink The Smart Office For 2021

    Monday, November 16, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Michele Pelino, Andrew Hewitt

    Despite the move to remote working in 2020, organizations are starting to plan for the return to work in 2021. As we head into the end of 2020, companies are reexamining the technologies,...

  • Report The State Of Remote Work, 2020

    Flexible Work Is Now A Business Necessity
    July 6, 2020 | Andrew Hewitt

    The COVID-19 crisis is forcing many companies to reconsider their long-term strategies for flexible working. Remote working is now essential for business continuity and employee retention. Doing it...

  • Report Goodbye Desktop Engineering, Hello Digital Experience Architect

    From Patches To Productivity: How Desktop Teams Will Evolve In 2020 To Meet The Needs Of The Modern Workforce
    December 18, 2019 | Andrew Hewitt

    Infrastructure and operations (I&O) professionals increasingly understand the direct link between poor technology experience and employee disengagement, burnout, and attrition. As a result, they're...

  • Report The Forrester Wave™: Unified Endpoint Management, Q4 2019

    The 13 Providers That Matter Most And How They Stack Up
    November 11, 2019 | Andrew Hewitt

    In our 23-criterion evaluation of unified endpoint management (UEM) providers, we identified the 13 most significant — 42Gears, Baramundi Software, BlackBerry, Citrix, IBM, Ivanti, ManageEngine,...

  • Report Embrace Modern Management To Improve Employee Experience

    Move From Patches To Productivity: Modern Management Will Transform The Role Of Desktop Admins
    September 9, 2019 | Andrew Hewitt

    The processes and technologies that infrastructure and operations (I&O) teams use today to manage employee devices and apps are undergoing an evolution. The old highly manual, PC-centric process is...

  • Report Now Tech: Unified Endpoint Management, Q2 2019

    Forrester's Overview Of 21 UEM Providers
    June 13, 2019 | Andrew Hewitt

    Infrastructure and operations (I&O) teams can use unified endpoint management (UEM) to better manage employee devices and applications, resulting in improved employee experience, customer trust,...

  • Report Five Key Trends That Will Reshape The Employee Technology Experience

    Keep Employee Experience At The Center Of Your Technology Strategy As You Move Past Windows 7
    May 22, 2019 | Andrew Hewitt

    Windows 7 has been a corporate PC staple — but at nearly 10 years old, it's at its end of life. Though some infrastructure and operations (I&O) leaders responsible for employee technology have...

  • Report The State Of Chromebooks, 2019

    When The Conditions Are Right, Chromebooks Can Improve Both Customer And Employee Experience
    April 30, 2019 | Andrew Hewitt, J. P. Gownder

    Eight years into their existence, Chromebooks haven't taken the enterprise market by storm — but have slowly but surely gained enterprise mindshare. I&O leaders are reassessing how Chromebooks can...

  • Report The Forrester Tech Tide™: Digital Workspace Tech For Employee App Enablement, Q2 2019

    18 Technologies That Empower Employees With Access To Critical Productivity Apps
    April 16, 2019 | Andrew Hewitt

    Forrester's employee experience (EX) research is grounded in the idea that what makes employees happiest at work is their ability to get meaningful work done every day. Applications play a...

  • Webinar The State Of Unified Endpoint Management: Insights From The Forrester Wave™

    February 26, 2019 | Andrew Hewitt

    Providing a great technology experience for employees requires anytime, anywhere access to task-critical information on whatever device or application they prefer. But how do you ensure a...

  • Report The Forrester Wave™: Unified Endpoint Management, Q4 2018

    The 12 Providers That Matter Most And How They Stack Up
    November 20, 2018 | Andrew Hewitt, Chris Sherman

    In our 28-criterion evaluation of unified endpoint management (UEM) providers, we identified the 12 most significant ones — BlackBerry, Cisco, Citrix Systems, IBM, Ivanti, Jamf, Kaspersky Lab,...

  • Report Industry Spotlight: Improving Employee Mobility In Financial Services

    Do Right By Your Regulations, But Don't Forget About Employee Experience
    November 1, 2018 | Andrew Hewitt

    Mobile infrastructure and operations (I&O) teams in financial services firms face the daunting task of creating productive mobile experiences for employees while also navigating the unique security...