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  • Report Market Overview: Contract Life-Cycle Management, 2014

    CLM Becomes A Chameleon As It Links With Other Apps
    September 26, 2014 | Andrew Bartels

    Every business or government has contracts with customers, suppliers, or other partners. Contract life-cycle management (CLM) software helps firms create, manage, and achieve maximum value from...

  • Report Market Overview: 10% Growth In ePurchasing Software Market Makes 2014 A Year For Buyers

    IPOs Will Make More News Than Acquisitions, As SaaS Continues To Gain Share
    June 18, 2014 | Andrew Bartels

    For sourcing and vendor management (SVM) professionals and for CIOs, winning, serving, and retaining customers involves more than acquiring the right front-office technologies; it also involves...

  • Report The Forrester Wave™: eProcurement, Q2 2014

    The 11 Largest Procure-To-Pay (P2P) Platforms, Graded By Their Ability To Deliver Visibility And Control Through High User Adoption
    May 23, 2014 | Duncan Jones

    In Forrester's 69-criteria evaluation of eProcurement providers, we identified the 11 most significant software platforms — Basware, Capgemini IBX, Coupa, Ivalua, Oracle (E-Business Suite [EBS],...

  • Report The Forrester Wave™: Oracle Application Services Providers, Q1 2014

    The Nine Providers That Matter Most And How They Stack Up
    March 25, 2014 | Liz Herbert

    In Forrester's 35-criteria evaluation of Oracle application services (hereafter referred to simply as "Oracle services") providers, we identified the nine largest global partners in terms of...

  • Report Rimini Street Challenges Big Software Maintenance Fees

    The Company Proposes To Reduce Your Oracle And SAP Maintenance Costs By Half, But Is It Right For Your Organization?
    March 20, 2014 | Mark Bartrick

    The popularity of Oracle and SAP software is clear. All you need to see is their long client list and substantial revenues to know they are giants in the technology marketplace. But their high...

  • Report The New Breed Of Oracle Services Partner

    Market Overview Of The BT Capabilities Of Leading Oracle SIs
    March 10, 2014 | Liz Herbert

    Oracle remains dominant in enterprise applications that matter to today's technology buyers, owning leading packages in traditional packaged apps (i.e., ERP, CRM, PLM) as well as a growing...

  • Webinar Oracle Licensing And Negotiation Trends And Best Practices

    March 10, 2014 | Duncan Jones

    The next three months are the busiest time of year for Oracle sales reps and their customers. Oracle is renowned as a tough supplier, but clients who prepare thoroughly and adopt a strategic...

  • Report Quick Take: The Rimini Street Ruling Has Serious Implications For Oracle Customers

    Partial Summary Judgment Means That Outsourced Hosting And Customization May Breach Many Software License Agreements
    February 26, 2014 | Duncan Jones

    This report explains why the Nevada District Court's recent decision on some of the issues in the four-year-old Oracle versus Rimini Street case has significant implications for sourcing...

  • Report Let's Clear Up The "Indirect Access" Mess

    Systems Of Engagement Will Cause Unexpected Software Costs Unless Buyers Take Action To Clarify Their License Agreements
    November 8, 2013 | Duncan Jones

    Forrester sees an increase in questions from clients about licensing disputes caused by so called "indirect access" scenarios. In these cases, software sales teams have told clients that they are...

  • Report Oracle Is Buffeted By Headwinds — Are You Prepared?

    New Headwinds For Oracle May Present Negotiation Opportunity For Software Buyers
    October 31, 2013 | Mark Bartrick

    As Larry Ellison's Oracle sailing team just won the 2013 America's Cup, it seemed timely to revisit the positioning of Oracle — the company — as it faces sea changes in the software environment....

  • Report Software Audits: The Pain, The Shame, And The Gain

    If You Haven't Been Audited Yet, Chances Are You Will Be Soon — So Be Prepared
    August 29, 2013 | Mark Bartrick

    Forrester sees a growing list of clients that find themselves forced to pay out for noncompliance. It seems that software audits are causing increasing pain as organizations struggle to keep...

  • Webinar Use Forrester's SaaS Capabilities Maturity Assessment: How To Determine Fit And Readiness For Adopting Cloud Solutions

    April 16, 2013 | William Band, Liz Herbert

    Enterprise software-as-a-service (SaaS) usage is proliferating across categories as companies see benefits such as business agility, rapid time-to-value, and pay-as-you-go pricing models. But...

  • Webinar Get Better Software Deals By Aligning Your Sourcing Strategy And Commercial Approach

    February 28, 2013 | Duncan Jones

    This webinar outlines how Sourcing & Vendor Management (SVM) executives can implement Forrester's strategic software sourcing model. Our research has shown that transactional procurement is...

  • Report A Quick Guide To Help You Prepare For An Oracle Software Negotiation

    Three Areas You Must Understand If You Want To Save Money For Your Organization
    February 13, 2013 | Mark Bartrick

    Next time an Oracle sales rep steps into your office, remember this: You are facing some of the more motivated and experienced sales professionals in the software industry. They are well trained to...

  • Webinar Third-Party Software Support Can Cut Your Oracle And SAP Costs By 50%

    November 8, 2012 | Mark Bartrick

    There's a rumble in the jungle: Third-party software support has come of age in the last few years and now offers a lower-cost alternative for organizations that run Oracle and SAP software....

  • Report Selecting A Services Provider For Your Oracle Fusion Applications Project

    June 8, 2012 | Liz Herbert

    Oracle's long-awaited Fusion Applications are still very much in their infancy, which means that buyers have many questions about how they can take advantage of this emerging Oracle product line...

  • Report Understand Oracle Better To Marshal Maximum Software Negotiation Leverage

    Savvier Buyers Can Get A Better Deal From This Powerful Supplier
    April 27, 2012 | Duncan Jones

    Welcome to Oracle "May-nia," the final month of Oracle's financial year during which Forrester estimates the company will sell around $4 billion in software. If you're one of the many sourcing and...

  • Webinar Surviving A Software License Audit

    February 27, 2012 | Clarence Villanueva, Mark Bartrick

    Just when you thought you had mapped out your Sourcing & Vendor Management activity for 2012, along comes one of your key software suppliers with a request to do an audit of your software...

  • Report Market Overview: Tier Two Oracle SIs

    Smaller Oracle Partners Provide Industry Expertise And Niche Skills
    September 13, 2011 | Liz Herbert

    Most Oracle clients have heard of the major global systems integrators (SIs) — like Accenture, IBM, Deloitte, Infosys, and TCS. But many of our clients ask Forrester for information about smaller...

  • Report The Forrester Wave™: Oracle Services Providers, Q2 2011

    How To Sift Through A Crowded Field Led By Accenture, IBM, And Infosys
    May 20, 2011 | Liz Herbert

    Forrester evaluated 14 leading global services providers in the Oracle applications market to assess strengths, weakness, and differences in strategy. This report will help Oracle application...

  • Report Five Tips For Negotiating With Oracle

    How To Get The Most From Negotiations With This Powerful Supplier
    April 13, 2011 | Duncan Jones

    Oracle is a successful, growing technology giant that generates many questions from sourcing and vendor management professionals. You ask us how you know if you've got a good deal — and how to...

  • Report Key Considerations For Selecting An Oracle Services Provider

    Insights From The 2010 Oracle SI Client Reference Survey
    March 17, 2011 | Liz Herbert

    Forrester surveyed 108 Oracle implementation client references at the end of 2010 and found that overall client satisfaction is high; satisfaction was higher than in our previous study conducted in...

  • Report The Forrester Wave™: eProcurement Solutions, Q1 2011

    Procure-To-Pay Specialists Ariba And Basware Still Lead, But The ERP Suites Have Closed The Gap
    March 7, 2011 | Duncan Jones

    In Forrester's 70-criteria evaluation of eProcurement solutions, we found that Ariba and Basware led the pack because of their superior user experience and wider supplier enablement capability....

  • Report India IT Services Report: 2010

    February 1, 2011 | Frederic Giron, Seepij Gupta

    This document provides an early and accurate market size estimates for 2010 in India, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is...

  • Report The Forrester Wave™: Services Procurement, Q3 2010

    IQNavigator Leads, With Fieldglass, Emptoris, And Beeline Close Behind
    September 30, 2010 | Patrick M. Connaughton

    In Forrester's 100-criteria evaluation of services procurement software, we found that IQNavigator, Fieldglass, Emptoris, and Beeline are Leaders because of their full-featured solutions designed...