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  • Report The Forrester Wave™: EMEA Workplace Services, Q4 2015

    The 13 Providers That Matter Most And How They Stack Up
    December 17, 2015 | Wolfgang Benkel, Bill Martorelli

    In Forrester's 27-criteria evaluation of Europe, Middle East, and Africa (EMEA) workplace services vendors, we identified the 13 most significant providers — Atos, Capgemini, Computacenter, CSC,...

  • Report The Forrester Wave™: North American Workplace Services, Q4 2015

    The 14 Providers That Matter Most And How They Stack Up
    December 17, 2015 | Bill Martorelli, Wolfgang Benkel

    In Forrester's 26-criteria evaluation of North American (NA) services vendors, we identified the 14 most significant providers — Atos, Capgemini, Cognizant, CompuCom (The Global Workspace...

  • Report The Forrester Wave™: Global Workplace Services, Q4 2015

    The 13 Providers That Matter Most And How They Stack Up
    December 17, 2015 | Wolfgang Benkel, Bill Martorelli

    In Forrester's 27-criteria evaluation of global workplace services vendors, we identified the 13 most significant providers — Atos, Capgemini, Cognizant, CSC, Fujitsu, The Global Workspace Alliance...

  • Report Market Overview: Tech Services In Malaysia, 2014

    Cautious Optimism Is Needed In A Maturing Market
    November 21, 2014 | Frederic Giron

    This is an exciting time for enterprises, regardless of where they're based, looking to either develop their presence or expand their activities in Malaysia. Via a series of economic initiatives,...

  • Report Market Overview: Tech Services In Indonesia, 2014

    The Market Is Booming But Lacks Scale And Maturity
    February 12, 2014 | Frederic Giron

    Many multinational corporations (MNCs) see Indonesia as the next frontier for growth in Asia Pacific (AP). Most large MNCs have developed a presence in China; many have also done so in India — and...

  • Report The Forrester Wave™: Salesforce.com Implementation Services, Q2 2013

    Comparing The Top 10 Salesforce.com Implementation Services Options Worldwide
    June 18, 2013 | Liz Herbert

    In Forrester's 45-criteria evaluation of salesforce.com (SFDC) implementation services providers, we identified the 10 most significant salesforce.com implementation partners — Accenture, Appirio,...

  • Report The Forrester Wave™: EMEA Workplace Services, Q2 2013

    Providers Driving Workplace Services In EMEA
    May 14, 2013 | Wolfgang Benkel, Bill Martorelli

    Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

  • Report The Forrester Wave™: Global Workplace Services, Q1 2013

    Evaluating Leading Providers Amidst A Category Redefinition
    March 25, 2013 | Bill Martorelli, Wolfgang Benkel

    Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

  • Report The Forrester Wave™: Oracle Services Providers, Q2 2011

    How To Sift Through A Crowded Field Led By Accenture, IBM, And Infosys
    May 20, 2011 | Liz Herbert

    Forrester evaluated 14 leading global services providers in the Oracle applications market to assess strengths, weakness, and differences in strategy. This report will help Oracle application...

  • Report The Forrester Wave™: SAP Services Providers, Q2 2011

    Market Consolidation Continues; New Delivery And Pricing Models Prevail
    April 20, 2011 | Liz Herbert

    The past two years have seen significant change in the SAP services market: acquisition and consolidation have run rampant, and new delivery models have changed the game for buyers and providers...

  • Report The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011

    IBM Leads A Closely Packed Group Of Suppliers
    March 11, 2011 | Bill Martorelli, Wolfgang Benkel

    In Forrester's 36-criteria evaluation of global IT infrastructure management vendors, we found that IBM leads a closely packed group of leaders including HCL, Capgemini, Wipro, Infosys, TCS,...

  • Report The Forrester Wave™: Oracle Services Providers, Q4 2009

    IBM And Accenture Lead; Infosys, Oracle, and Deloitte Are Strongest In Key Areas
    October 30, 2009 | Liz Herbert

    In Forrester's 60-criteria evaluation of Oracle services providers, we found that IBM and Accenture led the pack because of the overall breadth and depth of their Oracle services resources across...

  • Report The Forrester Wave™: SAP Implementation Providers, Q3 2009

    Accenture and IBM Lead As The Landscape Continues To Evolve
    August 10, 2009 | Liz Herbert

    In Forrester's 60-criteria evaluation of SAP implementation providers, we found that Accenture and IBM led the pack because of the breadth and depth of their SAP implementation capabilities. Both...

  • Report The Forrester Wave™: Australia/New Zealand SAP Implementation Providers, Q2 2008

    Accenture Leads Many Excellent Providers
    May 1, 2008 | Tim Sheedy

    Forrester evaluated seven of the leading SAP implementation providers in the Australia and New Zealand (ANZ) market across approximately 100 criteria and found that Accenture established the...

  • Report The Forrester Wave™: Oracle Implementation Providers, Q1 2008

    Accenture And Deloitte Lead An Extremely Well-Qualified Pack
    March 10, 2008 | Liz Herbert

    Forrester evaluated major Oracle implementation providers across 107 criteria and found that Accenture and Deloitte lead due to overall strong end-to-end implementation capabilities as well as...

  • Report The Forrester Wave™: SAP Implementation Providers, Q4 2007

    Accenture And IBM Lead An Extremely Well-Qualified Pack
    December 28, 2007 | Stephanie Moore, Liz Herbert

    Forrester evaluated the leading 16 SAP implementation providers across 108 criteria and found that Accenture and IBM have established leadership positions in this market thanks to the breadth,...

  • Report Fujitsu Is A Strong Performer In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    Fujitsu has been aggressively ramping up its SAP implementation services business through a combination of organic growth and acquisitions like Rapidigm in the US, TDS in Germany, and Atos Origin's...