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  • Report Fujitsu Is A Strong Performer In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    Fujitsu has been aggressively ramping up its SAP implementation services business through a combination of organic growth and acquisitions like Rapidigm in the US, TDS in Germany, and Atos Origin's...

  • Report IBM Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    IBM is one of the top two global SAP consultants in terms of size and overall service capability. The provider has had a strong relationship with SAP for more than 30 years, and was the software...

  • Report BearingPoint Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    BearingPoint has a heritage of strong strategy and process consulting. Today, as BearingPoint continues to contemplate and discuss major organizational changes like spinning off its European...

  • Report Cognizant Is A Strong Performer In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007 | Stephanie Moore, Liz Herbert

    Of the India-centric providers profiled, Cognizant's is the youngest SAP practice. But it has invested significantly over the past three years to catch up to its top tier Indian competitors. In...

  • Report Infosys Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007 | Stephanie Moore, Liz Herbert

    Although Infosys' SAP practice is slightly younger than those of the other top tier Indian providers, it has grown by 70% every year during the last five years. And in addition to strong technical...

  • Report Capgemini Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    Capgemini provides strong value across the implementation life cycle to a variety of industries. The provider has a particular focus on EMEA, in which it does approximately 70% of its SAP...

  • Report Accenture Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007

    Accenture, one of the two global giants in the SAP implementation space, has had a deep relationship with SAP for 30 years. The provider now boasts more than 21,700 SAP skilled professionals and...

  • Report The Forrester Wave™: SAP Implementation Providers, Q4 2007

    Accenture And IBM Lead An Extremely Well-Qualified Pack
    December 28, 2007 | Stephanie Moore, Liz Herbert

    Forrester evaluated the leading 16 SAP implementation providers across 108 criteria and found that Accenture and IBM have established leadership positions in this market thanks to the breadth,...

  • Report HCL Is A Strong Performer In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007 | Stephanie Moore, Liz Herbert

    HCL has been providing SAP-related services since 1998. HCL's strength lies in the technical implementation and support area, as opposed to the process consulting area. Although it has deep...

  • Report Wipro Is A Leader In SAP Implementation Services

    December 28, 2007 | Stephanie Moore, Liz Herbert

    Wipro's SAP capability is quite strong and, according to clients, its value for money is one of its best traits. Wipro was the second pure-play Indian provider to earn the coveted SAP global...

  • Report TCS Is A Strong Performer In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007 | Stephanie Moore, Liz Herbert

    TCS was the first Indian provider to earn the SAP global service partner designation. TCS has a long and distinguished track record of end-to-end SAP projects. And although its core strength is in...

  • Report Softtek Is A Strong Performer In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007 | Stephanie Moore, Liz Herbert

    Softtek, the best-known Mexican IT service provider, is used to competing head-to-head with both the Indian players and the large multinationals, which is impressive given its relatively small size...

  • Report Satyam Is A Leader In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007 | Stephanie Moore, Liz Herbert

    Satyam has a strong overall value proposition in addition to a long track record with SAP. Its client satisfaction scores are high, its pricing is reasonable, and a large number of clients were...

  • Report Neoris Is A Strong Performer In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007 | Stephanie Moore, Liz Herbert

    Neoris, the former IT organization of Cemex, a cement manufacturing company, is a relatively new company spun off from its parent to take advantage of the dot-com boom in 2000. Between 2000 and...

  • Report Intelligroup Is A Strong Performer In SAP Implementation Services

    The Forrester Wave™ Vendor Summary, Q4 2007
    December 28, 2007 | Stephanie Moore, Liz Herbert

    Intelligroup has been providing SAP services since the 1990s, and today 73% of its revenue is from SAP work. Intelligroup is razor focused on the provisioning of SAP services, and although a...

  • Report Best Practices For Sales Performance Management RFPs

    November 6, 2007 | Liz Herbert

    The sales performance management/incentive compensation market continues to evolve. In the past year, Centive sold its on-premise division to focus on its software-as-a-service (SaaS) product line,...

  • Report SAP Implementation Best Practices

    Lessons Learned From The Forrester Wave™ Client References
    October 5, 2007 | Liz Herbert

    Forrester surveyed 60 SAP implementation client references and found that they were most satisfied with providers' technical expertise and value for the money. The references rated the providers...

  • Report The Components Of SaaS Pricing And Negotiation

    What Sourcing Professionals Should Know About SaaS Pricing
    October 4, 2007 | Liz Herbert

    Firms often view software-as-a-service (SaaS) as offering simpler pricing than traditional on-premise software because infrastructure, maintenance, and upgrade costs are all included in a...

  • Report Vendor Management Profile: Business Services

    July 5, 2007 | Liz Herbert

    This document gives highlights of an extensive data set collected across North American and European enterprises via our Business Data Services Enterprise Governance And Sourcing Survey in July...

  • Report Sourcing Professionals Need To Help Business Users Negotiate SaaS Contracts

    May 17, 2007 | Liz Herbert

    Part of the appeal of the software-as-a-service (SaaS) model is that it enables companies to leave the management of their IT framework to someone else. However, one of the problems with this is...

  • Report mySAP CRM Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    SAP's steady commitment to building out sales features and functions as part of a broader CRM suite has made mySAP CRM a Leader in the Forrester Wave™: Sales Force Automation, Q2 2007 evaluation....

  • Report Oracle's Siebel CRM On Demand Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Oracle's Siebel CRM On Demand provides software-as-a-service (SaaS) sales force automation (SFA) that offers quick time-to-value, strong usability, and low upfront costs. The product's strong core...

  • Report SageCRM Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    SageCRM (formerly ACCPAC CRM) provides sales force automation (SFA) as part of a full CRM suite targeted at the small and medium-size business (SMB) segment. SageCRM is one of only a few products...

  • Report NetSuite Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    NetSuite provides software-as-a-service (SaaS) sales automation as part of an all-in-one SaaS suite that spans enterprise resource planning (ERP), customer relationship management (CRM), and...

  • Report Salesforce.com Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Salesforce.com dominates the software-as-a-service (SaaS) sales force automation (SFA) market in customer share with more than 29,800 customers. Although it has expanded far beyond its early SFA...

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