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  • Liz Herbert
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  • Report TechRadar™: Software-As-A-Service, Q1 2014

    Vendors Have More And Better SaaS Options Than Ever — Are You Prepared?
    January 7, 2014 | Liz Herbert, Paul D. Hamerman, William Band

    Nearly 15 years after the appearance of software-as-a-service (SaaS) startups such as salesforce.com, NetSuite, and Google, software-as-a-service is nearing its tipping point. SaaS adoption is...

  • Report Navigating The Microsoft Services Landscape

    Trends And Tradeoffs Of Leading Microsoft Services Players
    November 2, 2012 | Liz Herbert

    Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

  • Report Business Intelligence Services Pricing And Contracting

    New Models Better Align BI Services Buyers And Sellers
    October 31, 2012 | Liz Herbert

    Business intelligence (BI) is high on the list of technology investments as organizations try to make informed decisions with the growing masses of data available to them. But several significant...

  • Report The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

    The 12 Market Leaders That Deserve To Be On Most Shortlists
    October 18, 2012 | Boris Evelson, Liz Herbert

    In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

  • Report TechRadar™ For SVM Professionals: Software-As-A-Service, Q4 2011

    Software-As-A-Service Still Growing, Taking Over In More Areas Of Technology
    January 3, 2012 | Liz Herbert

    As software-as-a-service (SaaS) becomes increasingly important to firms' application strategies, sourcing and vendor management (SVM) professionals are taking ownership of the research, purchasing,...

  • Report Five Trends That Will Change SaaS Sourcing

    What Sourcing Professionals Need To Know About The Future Of SaaS
    November 30, 2011 | Liz Herbert

    Software-as-a-service (SaaS) has finally come of age and is now a staple of the technology landscape at most organizations. As organizations build on the basics of their SaaS sourcing and vendor...

  • Report Buyers Of BI Services Navigate A Crowded Landscape

    Sourcing Professionals Sift Through Choices With Multiple Dimensions
    January 24, 2010 | Boris Evelson, Liz Herbert

    Forrester sees strong interest from technology buyers in business intelligence (BI), including the significant expansion of existing BI initiatives as well as new projects. Key areas of investment...

  • Report TechRadar™ For Sourcing & Vendor Management Professionals: Software-As-A-Service

    CRM And Collaboration Are Growing, And Many New Categories Are On The Horizon, Q1 2009
    March 12, 2009 | Liz Herbert

    As software-as-a-service (SaaS) becomes increasingly important to firms' application strategies, sourcing and vendor management professionals are taking ownership of the research, purchasing,...

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